from the personnel-in-need-of-de-escalation-training dept.
KTLA TV in Los Angeles reports Video Shows American Airlines Flight Attendant Telling Passenger "Hit Me" After Taking Stroller From Mother
Video of an altercation on an American Airlines flight [April 21] shows an airline employee challenging a passenger to hit him after a flight attendant violently grabbed a woman's stroller [(pram)], according to eyewitnesses.
It's unclear what happened before passengers on flight 591 from San Francisco to Dallas/Ft. Worth started recording, but video shared on Facebook shows a sobbing mother clutching a young child toward the front of the plane, asking employees to give back her stroller.
According to multiple witnesses, the woman, who is from Argentina and was flying internationally, brought her stroller on the plane. When the flight attendant attempted to remove the stroller from the plane, there was an altercation which resulted in the stroller striking the woman and nearly hitting her child.
[...][Passenger and witness Olivia] Morgan said she talked to the woman about the incident. The woman said a female flight attendant told her she could look for space to store the stroller because it folds up very small, but if there was no available space, she would need to check it at the gate.
"She was looking for space when the male attendant tried to take it away from her... and she said she told him the other attendant had told her it was okay to look", [Morgan] said.
[...] In the video, a male passenger can be heard saying that he's "not going to sit here and watch this". The passenger stands up in the aisle and asks the flight crew, "What's the guy's name that did that with the stroller, I want to know the guy's name."
Moments later, a male flight attendant boards the plane, and the passenger who stood up says to him: "Hey bud, you do that to me and I'll knock you flat."
The flight attendant points his finger back at the passenger, moving toward him as he fires back, "You stay out of this!"
When the passenger jumps out of his seat, the flight attendant holds his hands out and says, "Try it. Hit me. You don't know what the story is."
[...] [After the woman refused to let the flight attendant take the stroller, he] then asked for security personnel, which "escalated" the situation, according to [passenger and witness Tom] Watson.
[...] The airline issued the following statement [1] regarding the incident:
We have seen the video and have already started an investigation to obtain the facts. What we see on this video does not reflect our values or how we care for our customers. We are deeply sorry for the pain we have caused this passenger and her family and to any other customers affected by the incident. We are making sure all of her family's needs are being met while she is in our care. After electing to take another flight, we are taking special care of her and her family and upgrading them to first class for the remainder of their international trip.
The actions of our team member captured here do not appear to reflect patience or empathy, two values necessary for customer care. In short, we are disappointed by these actions. The American team member has been removed from duty while we immediately investigate this incident.
[1] Content is behind scripts.
So, are there any airlines that fly where you want to go who have well-vetted, well-trained personnel? Extra points awarded if those have USAian employees/management.
Previous: United Air's Abuses: Doing the Heavy-Handed Thing a Third Time
Related Stories
Ever thought that this headline was a "shit happens" event?
2017-04-09 Passenger Violently Removed From Overbooked United Airlines Flight
And sometimes one can be unlucky twice?
2017-04-12 United is Heavy-Handed Again: Boarded, Seated Passenger Threatened With Cuffs to Disembark
No! United Airlines is at third strike right now 2017-04-15:
* A couple says they were kicked off a United flight on the way to their wedding
* A bride and groom were kicked off their United Airlines flight from Houston this weekend as they traveled to Costa Rica for their wedding.
Td;lr: Married couple finds their seats in economy class taken up by a sleeping man. By courtesy they just sit down on seats three rows away which happened to be in economy plus class on a flight which is half empty. They asked to upgrade but were refused and then headed to their assigned seats. However by then the airline had decided that they were rule breakers and must be thrown off regardless.
Details: United Airlines flight number 1737 on 2017-04-15. George Bush Intercontinental Airport (Houston, Texas) on Saturday to Liberia, Costa Rica.
Last time after the second incident, the stock took a fall from 69.8 to 69 US$ (UAL). One can ask how much this will cost in market value decimation and in customers dropping them? What will the economist and MBA, CEO, Oscar Muñoz say?
We had two Soylentils submit stories about a family being ordered off a plane by Delta Airlines.
Forced off a Delta Plane and for Keeping Their Seat
A California family used the seat their 18-year old son didn't use because he left with an earlier flight. They made use of it for their child instead, but were forced off the Delta Air Lines plane and threatened with jail after refusing to give it up on the crowded flight..
View all the raw glory or do it with some commentary.
In other news don't use the bathroom, ask for water, or be autistic.
Last time it was United Air's Abuses: Doing the Heavy-Handed Thing a Third Time.
Delta Airlines: "Give Up the Seat or You're Going to Jail"
AlterNet reports
Brian Schear, of Huntington Beach, said he and his family were flying overnight from Hawaii to Los Angeles last week when [Delta Airlines] employees asked them to give up the seat where their 2-year-old son was sitting, reported KABC-TV.
[...] "You have to give up the seat or you're going to jail, your wife is going to jail and they'll take your kids from you," Schear recalled the flight attendant saying.
Delta employees wanted the family to hold the young child in their laps during the flight, but Schear argued that they had bought the boy a ticket because he needed to sit in his car seat to sleep.
An employee inaccurately told the family the boy needed to sit in a seat with an adult, because the airline's website recommends that children under 2 years old should sit in an approved child seat in a ticketed seat of their own.
The entire family was ordered off the plane, and they stayed overnight in a hotel and bought new tickets the following day, reported KTLA-TV
BTW, can someone tell me what ecver= in a YouTube URL means?
Previous:
Male American Airlines Flight Attendant Hits Mother of Twins with Stroller
United Air's Abuses: Doing the Heavy-Handed Thing a Third Time
Passenger Violently Removed From Overbooked United Airlines Flight
(Score: -1, Troll) by Anonymous Coward on Sunday April 23 2017, @06:47PM
well-vetted, well-trained personnel?
ISIS. Vetted for hate and trained to kill you. DIE! DIE! DIE!
ALLAHLAHLAHLAHLAHLAHLAHLAHLAHLAHLAHLAH
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @06:52PM (14 children)
Are we seeing an uptick in these stories just because of the United screw up? It feels like there is an increase in abuse of power all over the place. I hope people keep standing up for themselves so these situations escalate and we get more examples of how screwed up our culture has become.
Petty tyrants abound.
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @06:58PM (7 children)
I blame social media for breading intolerance in society.
(Score: 1, Insightful) by Anonymous Coward on Sunday April 23 2017, @07:03PM
I blame the messenger apps.
(Score: 2, Funny) by Anonymous Coward on Sunday April 23 2017, @07:03PM (3 children)
for breading intolerance in society.
It's not so much the breading of the intolerance, it is the deep-frying that is the problem.
(Score: 2) by kaszz on Sunday April 23 2017, @07:17PM (2 children)
Deep frying?
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @08:00PM (1 child)
It's a reference to
As in Shake-n-Bake or KFC: deep-fried, breaded chicken.
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @09:19PM
Never explain your jokes.
Explaining it only dulls it for everyone else.
(Score: -1, Troll) by Anonymous Coward on Sunday April 23 2017, @09:37PM
... For breeding limp wristed, not responsible for their own actions, complaining, SJW, crybabies.
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @10:57PM
I blame social media for breading intolerance in society.
I blame social media for documenting how people really act and proving our worst fears about societal decay.
(Score: 2, Insightful) by Ethanol-fueled on Sunday April 23 2017, @07:05PM (2 children)
Possibly. Back in the day when bush 2 was president thete was a brief fad of showing savage black kids beating up white kids on school busses and high school basketball courts.
The purpose, of course, was not to glorify blacks but to rile up whites.
Anyway, I think what we might have here is a stanford prison experiment style situation in which airline employees as well as the tsa are given expanded powers to be douches. Keeping america safe and all that.
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @07:13PM (1 child)
And oddly enough I feel less safe, and not because of the common conception of terrorists. Nope, a whole new breed that get to operate with the blessings of society...
(Score: 2) by kaszz on Sunday April 23 2017, @07:31PM
Society has a unsafe mind.
(Score: 1, Interesting) by Anonymous Coward on Sunday April 23 2017, @07:46PM (1 child)
I'm not sure if this current uptrend in stories is an actual increase in incidences or merely a business-centric news media that prioritizes sensationalism over substance. One thing is for sure however, there has been a general trend in the airline industry of unsatisfied customers and incidences that have only been getting more frequent as time goes on. People cite several reasons for this such as the increased number of passengers flying every year, increased delays associated with boarding, impersonal treatment by security personnel, general trend of decreasing space for individual passengers as airlines try to squeeze more passengers on each flight to make more money, and of course the general availability of alcohol (I never understood the rational behind this). Its probably a combination of many factors but satisfaction with the airline industry has certainly plummeted over the past few decades.
(Score: 4, Insightful) by kaszz on Sunday April 23 2017, @10:53PM
There's probably a huge underlying problem. It's just that once that an event happens that makes everybody upset the flood gates open.
(Score: 0) by Anonymous Coward on Monday April 24 2017, @07:24PM
this is what happens when business whores and vacationing douche bags let the federal government and the whore airlines turn the airport into a terrorist detention center. the air crew are like junior g-men now. It's your fault. you act like slaves and you will get treated like slaves.
(Score: 5, Insightful) by The Mighty Buzzard on Sunday April 23 2017, @07:22PM (41 children)
"Male" flight attendant? What does his gender have to do with anything, you sexist bastards? And you probably assumed his gender as well just because he could grow facial hair and had a penis too!
My rights don't end where your fear begins.
(Score: 3, Insightful) by Azuma Hazuki on Sunday April 23 2017, @07:36PM (9 children)
^ THIS. What the fuck does it matter what sex or gender the offender was? You do NOT do this. I don't care if you're male, female, intersex, or whatever, this is plain old wrong.
I am "that girl" your mother warned you about...
(Score: -1, Troll) by Anonymous Coward on Sunday April 23 2017, @07:40PM (1 child)
Women won't be safe until all men are in prison forever.
(Score: 0) by Anonymous Coward on Monday April 24 2017, @07:48AM
Women won't be safe until all men are in prison forever.
Yeah, but no men will be safe? Randy Buggerers, all of 'em!
(Score: 1) by charon on Sunday April 23 2017, @07:52PM (2 children)
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @08:51PM
Right, HE is. I kid I kid... Maybe if he wasn't such a troll he wouldn't get called out so much!
(Score: 2, Interesting) by Azuma Hazuki on Monday April 24 2017, @04:41AM
Uzzard has a Narrative, though. It relies on anyone he disagrees with being completely Other and therefore completely Wrong, and therefore completely non-human, so that he may discount anything they say out of hand, rather than having to think about anything they might say that might make him have to do even the smallest bit of self-reflection. And it's transparently obvious to everyone, as the last couple of weeks of all-comers beatdowns should have taught him (but likely haven't).
So he'll do something to rationalize this away, because if he doesn't, his Narrative will collapse. And we'll all see it when he does. And he'll think none of us will. And so the cycle of vulturous autofellatio will continue...
I am "that girl" your mother warned you about...
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @09:54PM
One word answer: Faggot
(Score: 2) by linkdude64 on Monday April 24 2017, @04:08PM (2 children)
We agree on something. The gender of the victim also does not matter.
(Score: 2) by Azuma Hazuki on Monday April 24 2017, @05:20PM (1 child)
Indeed, although the fact that there were tiny-humans involved most certainly does. Maybe it's just my mama-bear instinct flaring up, but if I'd been on there that guy would haven gotten a steel-toed boot so far up his ass I'd've stepped in the last thing his grandpa ate.
I am "that girl" your mother warned you about...
(Score: 2) by linkdude64 on Monday April 24 2017, @09:59PM
Tiny humans are a priority. Let's hope they find a way to see the dispute as an example of what not to do when they grow up.
(Score: 2) by EvilSS on Sunday April 23 2017, @07:44PM (24 children)
(Score: 3, Touché) by maxwell demon on Sunday April 23 2017, @08:05PM (12 children)
Would it have been OK if it had been an United Airlines flight attendant?
Would it have been OK if it had been a pilot?
Would it have been OK if it had been another passenger?
Would it have been OK it it had been the mother of a single baby?
Would it have been OK if the women had not been the mother of the twins?
Would it have been OK if it had not been a woman?
Would it have been OK if he had hit her with something else?
Let's reduce the headline to the stuff that really matters:
Human Hits Other Human
The Tao of math: The numbers you can count are not the real numbers.
(Score: 2, Funny) by Anonymous Coward on Sunday April 23 2017, @08:26PM (5 children)
That's speciesist!
(Score: 0) by Anonymous Coward on Monday April 24 2017, @01:48AM (4 children)
Human lives matter. We have to stop human on human crime.
(Score: 0) by Anonymous Coward on Monday April 24 2017, @07:51AM (2 children)
But the vast majority of crimes against humans are committed by other humans! Let's stop trying to ignore the facts! It's not speciest to say "Human Lives Matter!" Oh, and "Get your hand off me, you filthy Ape!" (Planet of the Apes reference, for you younglings.)
(Score: 2) by GreatAuntAnesthesia on Monday April 24 2017, @09:36AM (1 child)
But the vast majority of crimes against humans are committed by other humans!
Are you sure about that? I'd be willing to bet that for every human that is deliberately injured by another human, there are a hundred more humans bitten by mosquitoes. For every HoH theft, there is a seagull, raccoon, bear or barbary macaque stealing somebody's lunch. And don't even get me started on bacteria!
KILL ALL NON_HUMANS!
(Score: 1) by Sourcery42 on Monday April 24 2017, @04:52PM
How could you not mention the otters? Everyone always says they're so cute, they're so funny. BS! They exist to knock over my bait and steal fish.
(Score: 2) by WizardFusion on Monday April 24 2017, @08:59AM
What we need is more humans in order to combat this tragic crime
(Score: 3, Insightful) by tfried on Sunday April 23 2017, @08:27PM (1 child)
Sorry, but your reductio ad absurdum does not really work, here. "Mother of twins", where applicable, is an excellent headline-compatible shorthand for the important bit of context that said passenger was travelling with a multitude of - probably small - kids. Mentioning the stroller makes a lot of sense too, as it is also the object of the dispute, and adds further indication that the kids are young, indeed. You're downright insincere in suggesting that roles (flight attendant vs. passenger) don't matter, or that airline affiliation is not a central bit of information to the story.
But sex of the flight attendant? Surely it would be mentioned in the story, if only implicitly by use of pronouns. But what's the purpose of putting it in the headline? Accept it - and mark the day in your calender - for once, TMB is right in calling something sexist.
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @08:53PM
Cliiiick baaait! Gimme those sweet sweet ad views of outrage!
(Score: 4, Interesting) by Nuke on Sunday April 23 2017, @11:04PM (2 children)
Human Hits Other Human
There is some implication of blame there, and preconceived right-wing notions of self-determination.
How about :-
Space between two objects reduces to zero
(Score: 1) by fustakrakich on Monday April 24 2017, @02:03AM
Fake news. Everyone knows that two objects can't occupy the same space at the same time. One object forcefully displaced [youtube.com] the other
La politica e i criminali sono la stessa cosa..
(Score: 2) by bob_super on Tuesday April 25 2017, @01:35AM
President T disapproves of male-to-female spacing trending towards zero without going negative.
(Score: 0) by Anonymous Coward on Monday April 24 2017, @12:01AM
Would it have been OK if it had been an United Airlines flight attendant?
On United, hitting passengers is mandatory. The guy's obviously angling for a job there. Padding his resume.
(Score: 5, Insightful) by leftover on Sunday April 23 2017, @09:46PM (10 children)
No it would not have been alright. The attendant being male does, however, raise another flag with
old dudes like me: Men do. not. ever. hit. women. Period.
It's a natural law for human males, at least the ones who are not ethically broken.
There are, unfortunately, a number of such broken-failure-wannabe males wandering around because
it is generally against (poorly considered) social laws to kill them upon identification.
Bent, folded, spindled, and mutilated.
(Score: 3, Informative) by Geezer on Sunday April 23 2017, @10:00PM (6 children)
Mod up. Men do not hit women, prevailing social constructs notwithstanding.
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @10:27PM (1 child)
My reason in putting the gender in the headline was to pose the question:
Would a female flight attendant have tried to strong-arm the situation?
My guess is NO.
Why then is it ever acceptable for a male doing the same job to presume that it is his place to use physical force?
Note also that if he had invested his time into actually HELPING instead of assigning himself the job of rent-a-cop, maybe stuff could have been shifted around in a way that space for the stroller could be found.
Again, DO *YOUR* FUCKING JOB and **DON'T** go assigning yourself new responsibilities/authority just because you have a Y chromosome.
-- OriginalOwner_ [soylentnews.org]
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @11:19PM
She probably wouldn't have the integrity to do that. She'd either have a male employee do it for her or security. In this case we don't even have the start of the altercation.
(Score: 3, Touché) by Anonymous Coward on Sunday April 23 2017, @11:47PM
My father always said "Never fight with girls. If you win, there's no glory. And if you lose, there is no sympathy."
(Score: 1) by Scruffy Beard 2 on Monday April 24 2017, @02:58AM (2 children)
I learned that one late. I was confused why people were holding me back from hitting a girl about my size (after being provoked).
(Score: 2) by TheRaven on Monday April 24 2017, @02:29PM (1 child)
sudo mod me up
(Score: 1) by Scruffy Beard 2 on Monday April 24 2017, @03:57PM
Maybe.
Until that point, I had assumed the "don't hit girls/women" rule was just a special case of "pick on somebody your own size."
(Score: 1, Troll) by Arik on Monday April 24 2017, @12:49AM
Equal rights and equal lefts my man, it's a brave new world.
If laughter is the best medicine, who are the best doctors?
(Score: 0) by Anonymous Coward on Monday April 24 2017, @08:51AM
I have no idea why this is upvoted so highly. It's quite alright to hit a woman in any situation where it would be alright to hit a man.
There are, unfortunately, a number of such broken-failure-wannabe males wandering around because
it is generally against (poorly considered) social laws to kill them upon identification.
Or perhaps because the woman was legitimately asking for it. Yes, some women do act like abusive sociopaths with the knowledge that white knights like you will stroll on their white horse as soon as they get what they deserve. Crazy, I know it's almost like women are human beings and not perfect angels who can do no wrong.
(Score: 5, Insightful) by cubancigar11 on Monday April 24 2017, @09:15AM
And old dudes like you are the problem. People who think 'men must not hit women' is a great social law but 'killing people upon identification' is a bad social law hindering your virtuous violence. People like you are directly responsible for increasing male suicide and rampant abuse of men.
You are all about controlling the behavior of other people. Only that you have been morally dragged out on the street and shamed out of your existence so you cannot say shit like 'women shouldnt do this, women should do that'. But you find it still okay to control behavior of men.
If someone punches me, that person better be prepared for impending punch. If someone tries to run me over, that person better be good at hiding. Thanks to people like you, I know I cannot rely on judicial system to do justice.
Yeah man you have a huge penis. Keep it in your pants.
(Score: 2) by maxwell demon on Sunday April 23 2017, @07:55PM
Also, what does it matter whether it was a mother of twins, or a mother of a single baby? Heck, why does it matter that she was the mother and not just a nanny? And what does it matter that she was female? Or that what she was hit with was actually a stroller? And does it really matter that it was an American Airlines flight attendant and not one of another airline? So let's get rid of all that:
Flight Attendant Hits Passenger
Where does it say he has a penis? That's just your assumption based on the information that he is male. You can be male and yet not have any penis. That may be rare, but there's still no reason to discriminate those people!
The Tao of math: The numbers you can count are not the real numbers.
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @09:39PM (1 child)
Male flight attendant is just another way of saying faggot. Because they are all faggots.
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @10:01PM
+1 Informative.
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @09:53PM
Maybe because he's a fat bald misogynistic butt pirate in a traditionally female job?
(Score: 0) by Anonymous Coward on Monday April 24 2017, @12:04AM (1 child)
"Male" flight attendant? What does his gender have to do with anything, you sexist bastards?
Triggered much?
(Score: 2) by The Mighty Buzzard on Monday April 24 2017, @03:00AM
Damn, I'm good. I shit-post so well people actually think I believe that nonsense.
My rights don't end where your fear begins.
(Score: 1, Informative) by Anonymous Coward on Sunday April 23 2017, @09:03PM (3 children)
At least on international routes, you can fly foreign carriers with decent service, particularly those based in Asia/Middle East.
(Score: 2) by Geezer on Sunday April 23 2017, @10:03PM (1 child)
Truth. I'll take Lufthansa or SwissAir any time I have the choice.
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @11:08PM
Even the British Airways service seems spectacular compared to American airlines.
Air Canada is just like American shitbags, though.
(Score: 2) by isostatic on Sunday April 23 2017, @11:50PM
Didn't Trump pass the "Force americans onto crappy airlines" executive order when he banned laptops from the middle east airlines?
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @09:11PM (5 children)
"Male" in the title is significant. Call me sexist, but airline staff, a male on top of it, SHALL NOT assault a mother carrying her toddlers. Somebody buy a beer to the male passenger who stuck up for her.
(Score: 2) by bart9h on Sunday April 23 2017, @10:04PM (4 children)
Would be OK, or even less bad, if it was a female member of the staff?
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @10:19PM
If it was a female staff, other passengers/flight crew members would have restrained her without all the macho posturing. Since it was a male physically assaulting a female, a mother with toddlers no less, it was inevitable it came close to physical altercation. In fact, I am surprised that other passengers didn't gang up on the guy to beat the crap out of him.
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @10:37PM
Would be OK, or even less bad, if it was a female member of the staff?
*checks pornhub* [pornhub.com]
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @10:43PM
Would she be hot?
(Score: 0) by Anonymous Coward on Monday April 24 2017, @09:20AM
No it would be okay if a female flight attendant hit a male passenger. There is always a good reason to hit a man, remember?
(Score: 4, Insightful) by ealbers on Sunday April 23 2017, @10:13PM (2 children)
Just another story about violence in America, no new news here.
As a Canadian, all we hear about is how violent America is....from the news reports your crazy to go anywhere near there.
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @10:40PM
Whoa, we lost Canada? What continent did you guys go to?
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @10:57PM
Don't worry all violent immigrants are flooding [soylentnews.org] your borders as we speak..
(Score: 0) by Anonymous Coward on Sunday April 23 2017, @11:05PM (1 child)
It seems from the article that woman caused a lot of trouble by bringing the stroller to the cabin. Some people just seem chaotic and cause a lot of problems. That said, it also seems that the flight crew handled this very badly and being payed plus being in a position of power also implies that some level of professionalism can be demanded. But I also aspect the airlines to treat their personnel like shit and stressing them out which of course makes it hard to act professionally.
(Score: 0) by Anonymous Coward on Monday April 24 2017, @12:07AM
It seems from the article that woman caused a lot of trouble by bringing the stroller to the cabin. Some people just seem chaotic and cause a lot of problems.
She asked the gate attendant who said it would be OK too bring it on board and find a place to stow it.
If you think asking permission and following directions is 'chaotic' and 'causes a lot of problems,' you are going to have a hard life, snowflake.
(Score: 2, Insightful) by jasassin on Monday April 24 2017, @12:43AM (5 children)
The headline is a lie. Stop with the bullshit.
jasassin@gmail.com GPG Key ID: 0xE6462C68A9A3DB5A
(Score: 1) by fustakrakich on Monday April 24 2017, @02:10AM (2 children)
You mean he didn't hit her with the stroller?
La politica e i criminali sono la stessa cosa..
(Score: 4, Insightful) by Rivenaleem on Monday April 24 2017, @08:42AM (1 child)
Let's say we two are fighting over possession of a stick and in the struggle I let go suddenly and you are hit by the stick. Did I hit you with the stick? Everyone seems to have this WWE image of him swinging the stroller at her to teach her a lesson for bringing it on the flight. Do we even know how hard she was hit? Is it a case that he pulled from one end while she was holding the middle and the law of the lever took over? It's too easy for all of us here, none of us likely are flight attendants, and were definitely not on that flight, and the video recording only starts after the event, to give an opinion with no evidence. What if she's a con artist, and knowing the recent bad press that US airlines have had recently has decided to try capitalise on this for a payout. What if she, while he was holding the stroller, pulled on it hard enough to hit herself and then scream that he hit her?
None of us here in our armchairs have any of the facts and cannot with good conscience decide guilt or innocence, and the headline writer is equally guilty (or even worse so) for trying to rule him guilty in the media court.
(Score: 0) by Anonymous Coward on Monday April 24 2017, @05:51PM
Let's say that the aircraft is still on the ground, where there are specialists available to deal with abnormal situations.
Let's say that the job of a flight attendant (not a fight attendant) is to make the passengers' experience one where they will want to use the company's services again.
Let's say that nowhere in his job description does it say to threaten people or to get physical with the customers--especially not a mom with 2 toddlers in tow.
The employee was suspended because he showed extremely poor judgment and didn't do his job well.
That action sums up this episode.
-- OriginalOwner_ [soylentnews.org]
(Score: 0) by Anonymous Coward on Monday April 24 2017, @02:10AM (1 child)
Say which word you think is inaccurate and why.
-- OriginalOwner_ [soylentnews.org]
(Score: 0) by Anonymous Coward on Monday April 24 2017, @07:53AM
Isn't it obvious? The company is named American Airlines, not Male American Airlines! :-)