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posted by martyb on Wednesday August 02 2017, @02:12PM   Printer-friendly

For years, U.S. companies have been saving money by "offshoring" jobs — hiring people in India and other distant cubicle farms.

Today, jobs are being offshored again, back to the United States.

Nexient, a software outsourcing company, reflects the evolving geography of technology work. It holds daily video meetings with one of its clients, Bill.com, where team members stand up and say into the camera what they accomplished yesterday for Bill.com, and what they plan to do tomorrow. The difference is, they are phoning in from Michigan, not Mumbai.

"It's the first time we've been happy outsourcing," said René Lacerte, chief executive of Bill.com, a bill payment-and-collection service based in Palo Alto, California.

Nexient is a domestic outsourcer, a flourishing niche in the tech world as some U.S. companies pull back from the idea of hiring programmers a world away.

Source: http://www.bendbulletin.com/home/5484216-151/the-new-hot-spot-for-outsourcing-the-us


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  • (Score: 2, Informative) by Anonymous Coward on Wednesday August 02 2017, @02:33PM (10 children)

    by Anonymous Coward on Wednesday August 02 2017, @02:33PM (#547939)

    Today, jobs are being offshored again, back to the United States.

    That's called on-shoring.
    Or did you mean that foreign companies are using US workers as the new Indians? I can't say that I'm surprised that that has become our place in the world.

    • (Score: 1, Funny) by Anonymous Coward on Wednesday August 02 2017, @02:54PM (4 children)

      by Anonymous Coward on Wednesday August 02 2017, @02:54PM (#547944)

      It's remote work where remote workers have to justify another day of continued employment every day. Nobody cares where the losers are located.

      Check out the trendy hipsters in TFA with their sandals, thigh tattoos, cargo shorts, T shirts, and nerd glasses.

      • (Score: 0) by Anonymous Coward on Wednesday August 02 2017, @03:11PM (3 children)

        by Anonymous Coward on Wednesday August 02 2017, @03:11PM (#547949)

        "Check out the trendy hipsters"

        since it is Silicon Valley, you have the Hispanic cleaning worker too.

        • (Score: 0) by Anonymous Coward on Wednesday August 02 2017, @04:08PM (2 children)

          by Anonymous Coward on Wednesday August 02 2017, @04:08PM (#547974)

          How much is that DeVry in the window? Gee I wonder where Nexient interns come from.

          • (Score: 0) by Anonymous Coward on Wednesday August 02 2017, @05:52PM (1 child)

            by Anonymous Coward on Wednesday August 02 2017, @05:52PM (#548021)

            "Gee I wonder where Nexient interns come from."

            Starbucks and Chipotle.

            • (Score: 0) by Anonymous Coward on Wednesday August 02 2017, @06:32PM

              by Anonymous Coward on Wednesday August 02 2017, @06:32PM (#548045)

              First World Problem: Chipotle doesn't have free wifi.

              First World Solution: use neighboring Starbucks wifi through the wall.

    • (Score: 0) by Anonymous Coward on Wednesday August 02 2017, @03:09PM

      by Anonymous Coward on Wednesday August 02 2017, @03:09PM (#547948)

      using US workers as the new Indians

      Almost certainly.

      Woohoo! Go Michigan! I love this fucking state!

    • (Score: 1, Funny) by Anonymous Coward on Wednesday August 02 2017, @03:28PM

      by Anonymous Coward on Wednesday August 02 2017, @03:28PM (#547956)

      Maybe they meant "moving off the shoreline"? It wouldn't surprise me if took until 2017 for California to realize that there's a whole nation between the west coast and the east coast.

    • (Score: 2) by richtopia on Wednesday August 02 2017, @03:47PM (1 child)

      by richtopia (3160) on Wednesday August 02 2017, @03:47PM (#547960) Homepage Journal

      I agree with you, although I don't think it is completely false. The jobs were outsourced to a temp agency, and the temp agency off-shored them to India (for example). Now those jobs are being off-shored to the USA, and that terminology works if the temp agency itself is based in India.

      At the end of the day it is all outsourcing. The geographic location and labor costs play into the decision of what vendor to use. This type of story pops up every year or two, but typically focuses on one specific industry: here it is software programming, I've also heard it about support lines who want American accents.

      • (Score: 2) by edIII on Wednesday August 02 2017, @08:10PM

        by edIII (791) on Wednesday August 02 2017, @08:10PM (#548093)

        That is actually a real problem. People with thick Indian accents can be hard to understand on excellent connections. With a mediocre connection and a thick Indian accent, I have problems understanding what they say.

        I'm not mean about it, but I do get a little frustrated telling "Bob" to repeat himself five times so that I can understand what he is saying. Some accents are thicker than others, and a significant percentage I have only a few problems getting though the conversation.

        It's not about anything but poor communication, and when you are desperate enough to call for support, the last thing you want is to struggle with someone lying about their name trying to tell you something that you need to know.

        I must be a real gray beard with suspenders because I remember a time when I had a Microcom? book with all of the tech support numbers for every major manufacturer, supplier, vendor, etc. When you didn't have Internet, a book like that was treated as if it was gold. When I called people off that book, they spoke English well and more importantly, were well aware of their products. I even talked with an engineer once that lead the project to create the product I was asking support for. Dear lord, I need to get a shotgun to keep people off my lawn.....

        That's pretty much gone. All tech support is a maze of IVR menus, some sadistic, with a chance of talking to a real human being that doesn't know shit. Their underpaid and use whatever in house wiki they have to do voice overs for copypasta. It's not very often that I get to somebody competent anymore, or actually involved with the product beyond documentation.

        So not surprising it's coming back to the US.

        1. We speak English. Some better than others.
        2. There is a real chance we might actually know something.
        --
        Technically, lunchtime is at any moment. It's just a wave function.
    • (Score: 2) by krishnoid on Wednesday August 02 2017, @08:16PM

      by krishnoid (1156) on Wednesday August 02 2017, @08:16PM (#548097)

      Yup, old news [dilbert.com].

  • (Score: 0) by Anonymous Coward on Wednesday August 02 2017, @03:07PM (12 children)

    by Anonymous Coward on Wednesday August 02 2017, @03:07PM (#547947)

    It holds daily video meetings with one of its clients, Bill.com, where team members stand up and say into the camera what they accomplished yesterday for Bill.com, and what they plan to do tomorrow.

    ...

    Wow.

    Just... wow.

    • (Score: -1, Troll) by Anonymous Coward on Wednesday August 02 2017, @03:14PM (2 children)

      by Anonymous Coward on Wednesday August 02 2017, @03:14PM (#547951)

      I shitposted a lot yesterday, and I plan to shitpost a lot today.

      Detroit rules! Fuck those ugly SoCal bitches with a big nigga dick!!

      • (Score: -1, Spam) by Anonymous Coward on Wednesday August 02 2017, @04:24PM (1 child)

        by Anonymous Coward on Wednesday August 02 2017, @04:24PM (#547980)
          |      |
          |      |
          |______|_ _ _ _   o ( )OO)()(()))
        / __       \ \ \ \  o OO )OoOOo)()()
        | /  \-\    | | | |-----OoO))()(
        |(o     |   | | | |       O00)
        | \__/-/   / / / /------Oooo()
        \_____|__/_/_/_/  (           /
                            \____\____/

        • (Score: 1, Funny) by Anonymous Coward on Wednesday August 02 2017, @05:23PM

          by Anonymous Coward on Wednesday August 02 2017, @05:23PM (#548010)

          Wow, that is the worst ASCII art version of a flux capacitor I've ever seen.

    • (Score: 5, Funny) by lx on Wednesday August 02 2017, @03:20PM (1 child)

      by lx (1915) on Wednesday August 02 2017, @03:20PM (#547952)

      Slightly disappointed that they don't start the day singing the company song.

      • (Score: 0) by Anonymous Coward on Wednesday August 02 2017, @03:25PM

        by Anonymous Coward on Wednesday August 02 2017, @03:25PM (#547955)

        Company fight song.

        it's not a flag,
        it's a company
        a high-flying company
        and it will cheerfully
        work you to death
        by the time you are old,
        the pension is sold
        and your cube
        will be your casket
        it's a company,
        a high-flying company
        now please get back to work

    • (Score: 2) by Gaaark on Wednesday August 02 2017, @03:47PM (3 children)

      by Gaaark (41) Subscriber Badge on Wednesday August 02 2017, @03:47PM (#547961) Journal

      Yeah... if my boss is wondering what i did, they go check it out for themselves.
      But i can work independently, so usually the boss just sees things getting done and doesn't worry about me. I've never had to chirp like a bird to her.

      Other people: well..... we are the most intelligent species on Earth, so yeah... she keeps her eye on them.
      :)

      --
      --- Please remind me if I haven't been civil to you: I'm channeling MDC. ---Gaaark 2.0 ---
      • (Score: 0) by Anonymous Coward on Wednesday August 02 2017, @04:18PM (2 children)

        by Anonymous Coward on Wednesday August 02 2017, @04:18PM (#547975)

        When you do things right, people won't be sure you've done anything at all. Then you get laid off.

        • (Score: 2) by BK on Thursday August 03 2017, @01:12PM (1 child)

          by BK (4868) on Thursday August 03 2017, @01:12PM (#548326)

          Is that you Wally?

          --
          ...but you HAVE heard of me.
          • (Score: 0) by Anonymous Coward on Thursday August 03 2017, @10:42PM

            by Anonymous Coward on Thursday August 03 2017, @10:42PM (#548512)

            "Keyword."

    • (Score: 1) by i286NiNJA on Wednesday August 02 2017, @04:41PM (1 child)

      by i286NiNJA (2768) on Wednesday August 02 2017, @04:41PM (#547991)

      It's normal scrum stuff. It's often times the only time you see your boss all day. He's asking you what you're doing and you can tell him what your want him to do for you.

      It's quite chill.

      • (Score: 0) by Anonymous Coward on Wednesday August 02 2017, @05:25PM

        by Anonymous Coward on Wednesday August 02 2017, @05:25PM (#548011)

        So chill bro.

        And it really doesn't matter that we don't eat
        And it really doesn't matter if we never sleep
        It really doesn't matter, it really doesn't matter at all

        'Cause we are so young now
        We are so young, so young now
        And when tomorrow comes
        We can do it all again

    • (Score: 0) by Anonymous Coward on Wednesday August 02 2017, @05:26PM

      by Anonymous Coward on Wednesday August 02 2017, @05:26PM (#548012)

      Wow.
      Just... wow.

      You know what Bill.com needs? Bobs. The Bobs.

  • (Score: 2) by Gaaark on Wednesday August 02 2017, @03:48PM

    by Gaaark (41) Subscriber Badge on Wednesday August 02 2017, @03:48PM (#547962) Journal

    don't tell theRealDonaldTrump, or he'll take AAAALLLLL the credit!

    --
    --- Please remind me if I haven't been civil to you: I'm channeling MDC. ---Gaaark 2.0 ---
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