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posted by martyb on Friday August 10 2018, @12:24PM   Printer-friendly
from the virtual-visits-get-virtual-medicine dept.

CVS dives deeper into medical services, offering virtual visits through Teladoc

CVS' MinuteClinics are going virtual. The drugstore chain plans to make video visits available nationwide by the end of the year through a partnership with Teladoc Health, CVS' latest pivot away from retail and toward health-care services. CVS already offers virtual appointments, branded as MinuteClinic Video Visits, in nine states and the District of Columbia.

MinuteClinics treat people with minor illness and injuries like coughs and rashes. These walk-in locations are a way to keep customers coming into CVS' stores as more shoppers buy everyday items on Amazon. Making it possible to visit a MinuteClinic without actually walking into one may hamper that, but it could help CVS reach more people.

With virtual visits, known in the industry as telehealth or telemedicine, CVS can reach people who may not be able to visit one of its roughly 1,100 locations. MinuteClinics are a key part of CVS' $69 billion acquisition of health insurer Aetna.

Also at USA Today.

Previously: CVS Attempting $66 Billion Acquisition of Health Insurer Aetna

Related: CVS Health Is Sued Over 'Clawbacks' of Prescription Drug Co-Pays
CVS Limits Opioid Prescriptions
Telemedicine Prescriptions Could Undermine State Abortion Restrictions


Original Submission

Related Stories

CVS Health Is Sued Over ‘Clawbacks’ of Prescription Drug Co-Pays 48 comments

CVS Health Corp. and Walgreens Boots Alliance Inc. were sued by California customers who accused the drugstore operators of charging co-payments for certain prescription drugs that exceed the cost of medicines.

CVS, the largest U.S. pharmacy chain by number of stores, overbilled consumers who used insurance to pay for some generic drugs and wrongfully hid the fact that the medicines' cash price was cheaper, Megan Schultz said in her lawsuit. Schultz said in one case she paid $166 for a generic drug that would have cost only $92 if she'd known to pay cash.

[...] In her suit, Shultz accused CVS of clawing back her co-pay because the chain was in cahoots with the pharmacy benefit managers who got the extra money. The practice was part of CVS's agreements with benefit managers, such as Express Scripts Holding Co. and CVS Caremark, according to the suit filed Monday in federal court in Rhode Island. CVS is based in that state.

"CVS, motivated by profit, deliberately entered into these contracts, dedicating itself to the secret scheme that kept customers in the dark about the true price'' of drugs they purchased, Schultz's lawyers said in the suit, which is seeking group status.

[...] The lawsuits follow at least 16 other cases around the U.S. targeting drugstore chains' alleged co-pay clawback practices. The clawback occurs when patients hand over co-payments set by a pharmacy benefit manager that exceed the actual cash cost of the drug. The benefit managers pocket the difference, according to the complaints.

Most patients never realize there's a cheaper cash price because of clauses in contracts between pharmacies and benefit managers that bar the drugstore from telling people there's a lower-cost way to pay, according to the complaints.

[...] The cases are Megan Schultz v. CVS Health Corporation, 17-cv-359, U.S. District Court for the District of Rhode Island (Providence); and David Grabstald v. Walgreens Boots Alliance Inc., 17-5789, U.S. District Court, Northern District of Illinois (Chicago).

Source: Bloomberg

Also at The Boston Globe, The Chicago Tribune, The Los Angeles Times, and NBCNews


Original Submission

CVS Limits Opioid Prescriptions 76 comments

CVS is finally trying to do something about the opioid epidemic:

Drug-store chain CVS Health announced Thursday that it will limit opioid prescriptions in an effort to combat the epidemic that accounted for 64,000 overdose deaths last year alone.

Amid pressure on pharmacists, doctors, insurers and drug companies to take action, CVS also said it would boost funding for addiction programs, counseling and safe disposal of opioids.

[...] The company's prescription drug management division, CVS Caremark, which provides medications to nearly 90 million people, said it would use its sweeping influence to limit initial opioid prescriptions to seven-day supplies for new patients facing acute ailments.

It will instruct pharmacists to contact doctors when they encounter prescriptions that appear to offer more medication than would be deemed necessary for a patient's recovery. The doctor would be asked to revise it. Pharmacists already reach out to physicians for other reasons, such as when they prescribe medications that aren't covered by a patient's insurance plan.

The plan also involves capping daily dosages and initially requiring patients to get versions of the medications that dispense pain relief for a short period instead of a longer duration.

[...] "The whole effort here is to try to reduce the number of people who are going to end up with some sort of opioid addiction problem," CVS Chief Medical Officer Troyen Brennan said in an interview.

It appears this initiative is limited to initial filling of prescriptions — there is no mention of changes in the handling of refills.


Original Submission

CVS Attempting $66 Billion Acquisition of Health Insurer Aetna 11 comments

CVS, one of the largest pharmacies in the U.S., has made an offer to acquire the health insurer Aetna Inc.:

U.S. pharmacy operator CVS Health Corp has made an offer to acquire No. 3 U.S. health insurer Aetna Inc for more than $200 per share, or over $66 billion, people familiar with the matter said on Thursday. A deal would merge one of the nation's largest pharmacy benefits managers and pharmacy operators with one of its oldest health insurers, whose far-reaching business ranges from employer healthcare to government plans nationwide.

[...] A tie-up with Aetna could give CVS more leverage in its price negotiations with drug makers. But it would also subject it to more antitrust scrutiny. The deal could also help counter pressure on CVS's stock following speculation that Amazon.com Inc is preparing to enter the drug prescription market, using its vast e-commerce platform to take market share from traditional pharmacies.

[...] The sources did not specify how much of CVS' bid is cash versus stock, but given CVS's and Aetna's market capitalizations of $77 billion and $54 billion, respectively, a substantial stock component is likely in any deal.

Also at NYT.

Related: Judge Finds That Aetna Misled the Public About its Reasons for Quitting Obamacare
$54 Billion Anthem-Cigna Health Insurer Merger Rejected by U.S. Judge
Health Insurer Aetna Accidentally Exposes Customers' HIV Statuses With Transparent Envelope Windows


Original Submission

Politics: Telemedicine Prescriptions Could Undermine State Abortion Restrictions 11 comments

How technology could preserve abortion rights

Abortion rights advocates are exploring how technology might preserve or even expand women's access to abortion if the Supreme Court scales back Roe v. Wade. A nonprofit group is testing whether it's safe to let women take abortion pills in their own homes after taking screening tests and consulting with a doctor on their phones or computers. Because the study is part of an FDA clinical trial, the group isn't bound by current rules requiring the drugs be administered in a doctor's office or clinic.

The group, called Gynuity Health Projects, is carrying out the trial in five states that already allow virtual doctors to oversee administration of the abortion pill, and may expand to others. If the trial proves that allowing women to take the pill at home is safe — under a virtual doctor's supervision — the group hopes the FDA could eventually loosen restrictions to allow women to take pills mailed to them after the consult. If FDA took that step, it could even help women in states with restrictive abortion laws get around them, potentially blurring the strict boundaries between abortion laws in different states if — as is likely — the Senate confirms a high court justice who is open to further limits on Roe.

[...] Right now, even in states that allow a licensed provider to administer the abortion pill by video hookup, the provider must watch, in person or by video, as a woman takes the first medication in a clinic or other health care setting. The drugs abort the fetus without surgery but are safe and effective only in the first 10 weeks of pregnancy. If the group's study shows it's safe for women to administer the drug themselves after an online consultation with a health care provider, it will petition the FDA to lift the requirement.

Or: Get a drug printer, download drug plans, print desired drug.


Original Submission

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  • (Score: 0) by Anonymous Coward on Friday August 10 2018, @12:44PM (2 children)

    by Anonymous Coward on Friday August 10 2018, @12:44PM (#719889)

    How long untill this doctor appintments start to leak in torrents. Get medical advice for free.

  • (Score: 3, Insightful) by ikanreed on Friday August 10 2018, @02:11PM

    by ikanreed (3164) Subscriber Badge on Friday August 10 2018, @02:11PM (#719917) Journal

    If we lived in those backwards socialist "every other first world nation", we'd never get innovation like this. We'd just "go to an actual doctor". But now, here in America, we can innovate, and pay several hundred dollars on top of our insurance and use cool new technologies like Skype. And all we lose is many of the tangible benefits of being directly inspected by a doctor.

  • (Score: 5, Interesting) by requerdanos on Friday August 10 2018, @03:38PM

    by requerdanos (5997) on Friday August 10 2018, @03:38PM (#719942) Journal

    With virtual visits, known in the industry as telehealth or telemedicine, CVS can reach people who may not be able to visit [a location in person].

    The Veteran's Administration has for years provided telehealth psychiatrist service in certain cases where a clinic doesn't have a psychiatrist, with limited access (only a few telehealth visits available on the psychiatrist's schecule). The "few visits" thing meant, a clinic staff member told me about 7 or 8 years ago, "nobody really gets an appointment that way; it's easier to drive to the hospital [hours away]."

    This is getting more and more broadly implemented, though, after the pressure that the V.A. relatively recently endured when world+dog saw reports in the press (veterans dying on a waiting list to just get an appointment, etc.) that the V.A. suck factor is very, very high. More and more, telehealth appointments are available (and it's not limited to psychiatry).

    By telehealth [va.gov], I mean that about five minutes before appointment time, the V.A. emails the patient a link to a video chatroom, and the patient, from the comfort of his or her home, sees the specialist conveniently; any medication prescriptions are submitted electronically to a V.A. pharmacy and filled by mail or courier such as UPS or FedEx. (They are even in some cases mailing out blood pressure cuffs, medical scales, glucometers, thermometers, and/or pulse oximeters to patients' homes.)

    I accepted this method for a specialist that I would otherwise need to drive to a V.A. hospital two hours away to see, recently, with much skepticism. My questions were more about technical details than anything, as I suppose would be the case with many here.

    When the link came, I tried to open it in Waterfox under Debian--no dice. Then Chromium (no pepperflash-nonfree, just free software)--success. For a follow-up visit I tried Yandex Browser--success.

    I asked the Dr. what the V.A. does in the case of a patient with no webcam, and he said that the V.A. mails out a tablet PC capable of video chat for the visits. He told me that for privacy reasons, conversations are encrypted and go through only V.A. servers and not an outside provider. He took special care in explaining that "Skype" and "Facetime" were not involved (apparently common misconceptions).

    So that's my happy experience with telehealth becoming more and more popular.

    Now CVS is going all-in, and even our local hospital is spending money on local billboards [freworld.info] trumpeting "Video Visits and E-Visits [novanthealth.org]", so maybe this will actually develop into being a helpful, health-improving, cost-reducing use of technology--it would be good to use technology widely for something other than scrolling through instasnap and facetwit while driving.

  • (Score: 0) by Anonymous Coward on Monday August 13 2018, @01:56PM

    by Anonymous Coward on Monday August 13 2018, @01:56PM (#720969)

    Coming soon.... you must use telehealth (video call, phone call, whatever) before your insurance will let you go see your physician.

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