Stories
Slash Boxes
Comments

SoylentNews is people

posted by mrpg on Saturday February 23 2019, @11:20AM   Printer-friendly
from the let's-move dept.

A legislator in Canada has proposed a bill to ensure that individuals and indpendent shops can repair brand-name devices. If on the off chance that the bill becomes law, major hardware vendors will have to change how they sell their products.

[...] On Thursday, Coteau introduced a private member's bill in provincial parliament that, if passed, would be the first "right to repair" law for electronic devices in North America. More than a dozen US states are currently considering similar bills, but nothing is on the books yet in the US or in Canada.

The legislation proposes that tech companies make diagnostic tools, repair manuals, and official parts available to consumers at their request. The legislation would also require that any new products ship with a repair manual. Documents provided to consumers must be free unless they request paper copies, and parts, tools, and software must be provided at a fair price.

Earlier on SN:
Apple's T2 Security Chip Can Prevent Unauthorized Third-Party Repair of Devices
Yes, Americans, You Can Break Anti-Piracy DRM If You Want to Repair Some of Your Kit – US Govt
45 Out of 50 Electronics Companies Illegally Void Warranties After Independent Repair, Sting Reveals
The Right to Repair Battle Has Come to California


Original Submission

Related Stories

The Right to Repair Battle Has Come to California 30 comments

California legislators are considering drafting laws that would make it easier to fix things. It is now the 18th state in the US trying to make it easier to repair or modify things, electronic or not.

Right to repair legislation has considerable momentum this year; 18 states have introduced it, and several states have held hearings about the topic. In each of these states, big tech companies such as Apple, Microsoft, John Deere, and AT&T and trade associations they're associated with have heavily lobbied against it, claiming that allowing people to fix their things would cause safety and security concerns. Thus far, companies have been unwilling to go on the record to explain the specifics about how these bills would be dangerous or would put device and consumer security in jeopardy.

It's particularly notable that the battle has come to California because many of the companies that have fought against it are headquartered there. Apple, for instance, told lawmakers in Nebraska that passing a right to repair bill there would turn the state into a "Mecca for hackers." The Electronic Frontier Foundation—which is notoriously concerned about digital security—has explicitly backed this legislation in California. Kit Walsh, a senior staff attorney for the EFF, said that the bill "helps preserve the right of individual device owners to understand and fix their property."

Yep. Hackers. And note that is what Apple does not want. Like many things this boils down to the issue of who controls the many computers you ostensibly own.

From Motherboard at vice.com: The Right to Repair Battle Has Come to Silicon Valley.


Original Submission

45 Out of 50 Electronics Companies Illegally Void Warranties After Independent Repair, Sting Reveals 27 comments

Submitted via IRC for SoyCow1984

When you buy a game console, smartphone, dryer, vacuum cleaner, or any number of other complicated electronics, there’s usually a sticker or a piece of paperwork telling you that trying to repair the device yourself will void your warranty. That’s illegal under the federal Magnuson-Moss Warranty Act. Companies offering a warranty on their goods aren’t allowed to void that warranty if the user attempts to repair it themself, but that doesn’t stop the company from scaring customers into thinking it’s true.

It’s such a huge problem that US PIRG—a non-profit that uses grassroots methods to advocate for political change—found that 90 percent of manufacturers it contacted claimed that a third party repair would void its warranty [pdf]. PIRG researched the warranty information of 50 companies in the Association of Home Appliance Manufacturers (AHAM)—an industry group of notorious for lobbying to protect is repair monopolies [sic]—and found that 45 of them claimed independent repair would void their warranty.

Source: https://motherboard.vice.com/en_us/article/9k7mby/45-out-of-50-electronics-companies-illegally-void-warranties-after-independent-repair-sting-operation-finds


Original Submission

Yes, Americans, You Can Break Anti-Piracy DRM If You Want to Repair Some of Your Kit – US Govt 19 comments

Submitted via IRC for Bytram

Yes, Americans, you can break anti-piracy DRM if you want to repair some of your kit – US govt

The US Copyright Office has ruled that, in certain circumstances, folks can legally break a manufacturer's anti-piracy mechanisms – aka digital rights management (DRM) – if they want to repair their own gear.

The ruling, issued Thursday, states that from this Sunday onwards "the prohibition against circumvention of technological measures that effectively control access to copyrighted works shall not apply to persons who engage in noninfringing uses of certain classes of such works."

The new rules apply to smartphones, tablets, smartwatches, routers and other wireless hotspots, chatty gizmos like Amazon Alexa and Google Home, plus cars, trucks and tractors. Thus, within the next few days, they can all be repaired by anyone with the skills, and it's legal to break any DRM stopping you from doing so. Sadly the Copyright Office didn't include games consoles, aircraft, nor boats, and the copy protection systems on HDMI must remain untouched.


Original Submission

Apple's T2 Security Chip Can Prevent Unauthorized Third-Party Repair of Devices 19 comments

Apple's T2 chip will block some third-party repairs of new devices

Small repair shops and tech enthusiasts who attempt to fix their new Apple devices may be taking a serious risk in doing so. According to a report from The Verge, Apple confirmed that its new T2 security chip is designed to lock down devices after repair if it doesn't recognize certain authorized replacement parts.

Word of this new policy came out last month in an Apple document circulated among authorized service providers. In order to replace certain hardware components, such as the Touch ID sensor or the logic board on new Macs, the provider must run a specific piece of diagnostic software.

This program, called "AST 2 System Configuration," works in conjunction with the T2 security chip. If this step isn't performed on devices with the T2 chip, it could result in an inoperable machine.

[...] Apple only provides the special application to its own stores and authorized service providers. That means that unauthorized service providers, small repair shops, and individuals can't completely and properly replace certain parts of new Macs.

Also at Engadget, Notebookcheck, and MacRumors.

Previously: Apple's T2 Security Chip Prevents Linux From Installing on New Macs


Original Submission

Reeducating Legislators on the Right to Repair 11 comments

Last year dozens of 'Right to Repair' bills were introduced throughout the US, but defeated. Maybe this time its time has come.

Right to Repair bills, designed to foster competition in the repair industry, require manufacturers to allow repair, and even provide manuals, diagnosic software, and parts. Manufacturers oppose these laws as it can cost them more to address devices repaired by third parties, because repairs are a source of revenue, and because repaired items are less likely to be replaced with new ones.

[O]ne of the most effective anti-repair tactics is to spread FUD about the supposed security risks of independent repairs.

Without a concerted and coordinated effort to counteract this tactic, legislators receive primarily well-heeled opposing views, and vote accordingly.

Why Repair Techs are Hacking Ventilators with DIY Dongles from Poland 84 comments

Hacking Ventilators With DIY Dongles From Poland:

As COVID-19 surges, hospitals and independent biomedical technicians have turned to a global grey-market for hardware and software to circumvent manufacturer repair locks and keep life-saving ventilators running.

The dongle is handmade, little more than a circuit board encased in plastic with two connectors. One side goes to a ventilator’s patient monitor, another goes to the breath delivery unit. A third cable connects to a computer.

This little dongle—shipped to him by a hacker in Poland—has helped William repair at least 70 broken Puritan Bennett 840 ventilators that he’s bought on eBay and from other secondhand websites. He has sold these refurbished ventilators to hospitals and governments throughout the United States, to help them handle an influx of COVID-19 patients. Motherboard agreed to speak to William anonymously because he was not authorized by his company to talk to the media, but Motherboard verified the specifics of his story with photos and other biomedical technicians.

William is essentially Frankensteining together two broken machines to make one functioning machine. Some of the most common repairs he does on the PB840, made by a company called Medtronic, is replacing broken monitors with new ones. The issue is that, like so many other electronics, medical equipment, including ventilators, increasingly has software that prevents “unauthorized” people from repairing or refurbishing broken devices, and Medtronic will not help him fix them.

[...] Delays in getting equipment running put patients at risk. In the meantime, biomedical technicians will continue to try to make-do with what they can. “If someone has a ventilator and the technology to [update the software], more power to them,” Mackeil said. “Some might say you’re violating copyright, but if you own the machine, who’s to say they couldn’t or they shouldn’t?”

I understand that there is an ongoing debate on the "right to repair". However, many manufacturers increasingly find ways to ensure that "unauthorised" people cannot repair their devices. Where do you stand on this issue? During the ongoing pandemic, do medical device manufacturers have the right to prevent repair by third parties?

This discussion has been archived. No new comments can be posted.
Display Options Threshold/Breakthrough Mark All as Read Mark All as Unread
The Fine Print: The following comments are owned by whoever posted them. We are not responsible for them in any way.
(1)
  • (Score: 2) by MichaelDavidCrawford on Saturday February 23 2019, @12:18PM (5 children)

    by MichaelDavidCrawford (2339) Subscriber Badge <mdcrawford@gmail.com> on Saturday February 23 2019, @12:18PM (#805545) Homepage Journal

    I was a member of my high school's yearbook staff back in the day.

    That their _only_ SLR camera was on the blink led to my offer to repair it myself.

    "But you _won't_ be able to use it!"

    "That's OK. I like to fix things."

    Even so I really _did_ hope to use it myself.

    I took that entire camera apart three times then reassembled twice until towards the end of that third disassembly, I found a loose nut in its shutter linkage. Realize: during my first _two_ disassemblies, when I screwed that nut back on, it remained _loose_.

    That third and final time, I _tightened_ that nut.

    --
    Yes I Have No Bananas. [gofundme.com]
    • (Score: -1, Redundant) by Anonymous Coward on Saturday February 23 2019, @02:38PM (3 children)

      by Anonymous Coward on Saturday February 23 2019, @02:38PM (#805579)

      _are_ you sure that _the_ "nut" _was_ tightened?
      cause it _looks_ like _it_ is a bit _loose_

      so happy! have learned to communicate in _underscores_

      • (Score: 1, Touché) by Anonymous Coward on Saturday February 23 2019, @03:05PM (2 children)

        by Anonymous Coward on Saturday February 23 2019, @03:05PM (#805588)

        Thank you for recognizing the _importance_ and _power_ of the _u_n_d_e_r_s_c_o_r_e_. We here at the Underscore Manufacturers Association of America, UMAA (pronounced: "Um, Ah"), feel the underscore is _underutilized_. _Your_ post _underscores_ our message of its importance. _Thank_ _You_ _!_

        • (Score: 1, Insightful) by Anonymous Coward on Sunday February 24 2019, @08:35AM (1 child)

          by Anonymous Coward on Sunday February 24 2019, @08:35AM (#805874)

          Will someone please add "U" to Allowed HTML before sanity takes over or something

          Allowed HTML
          <b|i|u|p|br|a|ol|ul|li|dl|dt|dd|em|strong|tt|blockquote|div|ecode|quote|sup|sub|abbr|sarc|sarcasm|user|spoiler|del|strike>

          • (Score: 0) by Anonymous Coward on Sunday February 24 2019, @10:42AM

            by Anonymous Coward on Sunday February 24 2019, @10:42AM (#805890)

            I found it easy to read, but I'm also such and old bastard I use this old thing called e-mail instead of them Facebooks and Googles.

            Your HTML mail was succesfully archived in the bin and all you get is this impolite auto-response with a virus attached.

    • (Score: 0) by Anonymous Coward on Saturday February 23 2019, @03:08PM

      by Anonymous Coward on Saturday February 23 2019, @03:08PM (#805589)
  • (Score: 5, Insightful) by JoeMerchant on Saturday February 23 2019, @01:35PM (7 children)

    by JoeMerchant (3937) on Saturday February 23 2019, @01:35PM (#805555)

    Right to repair should be a thing, everywhere, but even more important is some incentive to not sell time-bombs to the public. Like early '70s US made automobiles, or recent consumer electronics.

    Non-replaceable batteries with short overall lifetimes.

    Lead free solder which cracks with age and/or grows tin whiskers.

    Handheld devices with unnecessarily fragile components that break when dropped.

    Could we incentivize manufacturers to make more durable goods if they came with an expected lifetime pro-rated rebate, sort of like some tires and auto batteries? Say your cell phone is expected to last 5 years, you pay $300 for it. At any time after purchase, the owner of the cellphone can return it to the manufacturer for a pro-rated rebate. If, for instance, it boot-loops at 30 months, that's a $150 rebate.

    --
    🌻🌻 [google.com]
    • (Score: 4, Insightful) by Anonymous Coward on Saturday February 23 2019, @02:06PM (2 children)

      by Anonymous Coward on Saturday February 23 2019, @02:06PM (#805565)

      Having the right to repair means little when the manufacturer makes use of parts not available on the market and fabrication methods that can't be replicated by hand. And it's not some theoretical concern: The SMT components on smartphones boards take a microscope and a lot of special equipment to replace and some EMMC chips aren't available a year or two following production. Then there's the vacuum seal and separation and adhesion of the digitizer from and to the screen that take special solvents and UV glue and rarely produces good results...

      Now they're making SMT batteries and those folding smartphone screens come with folding boards that can't be worked at with soldering irons, only heat guns...

      When the "right to repair" gets passed, the phones would have 1 IC, a couple of fuses and an smt battery. Good luck fixing that Bob.

      • (Score: 2) by TheRaven on Sunday February 24 2019, @07:08PM

        by TheRaven (270) on Sunday February 24 2019, @07:08PM (#806008) Journal
        For phones, the important thing to be able to repair is the software. Currently, a lot of phones are unsafe to use for their intended purpose as soon as the manufacturer stops shipping software updates: it will include known vulnerabilities that are remotely exploitable. The minimum requirement for the manufacturer should be to provide a mechanism for unlocking the bootloader and sufficient documentation for all hardware in the device that third parties can write drivers. I imagine that would be very hard to pass: imagine how much Apple would complain if they were required to make it possible for someone to port Android to every iOS device as soon as they stopped shipping security updates for it.
        --
        sudo mod me up
      • (Score: 1, Interesting) by Anonymous Coward on Monday February 25 2019, @08:52AM

        by Anonymous Coward on Monday February 25 2019, @08:52AM (#806255)

        Yes, but....

        Right to repair does two things. It creates more opportunity for people to go to someone with the ability to make the repair, an independent that doesn't want you to buy the latest and greatest...

        And in doing so, it creates a market for cheap, consumer grade tools to make those repairs at home. For example, I've got some hex-screw drivers that I can bend if I use too strenuously, yet they're fine for a fix per-year at home.. while they'd be destroyed in a full time shop.

        Last thing?

        Right to repair needs to extend to automobiles. My specific beef right now is Tesla, which is so closed off it isn't even funny. I want them to succeed, but not at the cost were I can't buy spare parts, I can't get them fixed anywhere... because Tesla won't *let* you buy spare parts, won't supply repair manuals for garages, won't supply parts to garages, and basically say "You MUST get your car fixed at our authorized repair centre".

        Eh? Wtf?!

    • (Score: 0) by Anonymous Coward on Saturday February 23 2019, @02:35PM

      by Anonymous Coward on Saturday February 23 2019, @02:35PM (#805578)

      It's 12 months compulsory warranty down under. Even then they try to dodge out of it.

    • (Score: 2) by Hyper on Saturday February 23 2019, @02:42PM (1 child)

      by Hyper (1525) on Saturday February 23 2019, @02:42PM (#805582) Journal

      They will argue that the battery is replaceable. It just requires a trained technician 15 to 25 minutes and a set of special tools and a specific set of instructions to do so without harming the device.

      • (Score: 3, Interesting) by JoeMerchant on Saturday February 23 2019, @07:03PM

        by JoeMerchant (3937) on Saturday February 23 2019, @07:03PM (#805702)

        When I cracked the screen on my 2 year old Nexus 5, the cost to replace the screen on my phone ($70) was more than the cost to buy a used Nexus 5 on the open market ($60)...

        Along with all this regulation, let's also make a regulation that the parts required to assemble a finished consumer device be available for sale at a total price less than the cost of the device at retail, not MSRP, but actual sale price.

        Next, let's also get rid of "loss leader" give away the razor at a loss and make millions on the blades business models - but that one has to be done delicately, the economy of the western world might collapse if that business model were suddenly illegal.

        --
        🌻🌻 [google.com]
    • (Score: 5, Interesting) by Snotnose on Saturday February 23 2019, @05:38PM

      by Snotnose (1623) on Saturday February 23 2019, @05:38PM (#805663)

      Lead free solder which cracks with age and/or grows tin whiskers.

      This is actually a European requirement, RHOSE or something. I was working at Qualcomm when it happened, manufacturing was having a hell of a time getting the new process figured out.

      Me? I'd settle for easily replaceable batteries. That would probably cover 90% of the repairs needed.

      --
      When the dust settled America realized it was saved by a porn star.
  • (Score: 1, Interesting) by Anonymous Coward on Saturday February 23 2019, @02:02PM (5 children)

    by Anonymous Coward on Saturday February 23 2019, @02:02PM (#805564)

    TFS doesn't mention that this isn't the Canadian federal government talking about this, but rather the Ontario legislature.

    Anyway, private member's bills basically never pass, especially not ones introduced by opposition members to a majority government, like this one.

    • (Score: 2) by drussell on Saturday February 23 2019, @10:11PM (3 children)

      by drussell (2678) on Saturday February 23 2019, @10:11PM (#805767) Journal

      Really?

      On Thursday, Coteau introduced a private member's bill in provincial parliament

      • (Score: 2, Informative) by vux984 on Saturday February 23 2019, @10:40PM (2 children)

        by vux984 (5045) on Saturday February 23 2019, @10:40PM (#805771)

        uh? yes. really.

        "provincial parliament" refers to parliament of the province of Ontario; which is not the federal government.

        Am I missing something?

        • (Score: 2) by drussell on Sunday February 24 2019, @11:14PM (1 child)

          by drussell (2678) on Sunday February 24 2019, @11:14PM (#806071) Journal

          Uhh... Yeah.....

          The AC said that the summary does not say it is the province rather the feds in their reply:

          TFS doesn't mention that this isn't the Canadian federal government talking about this, but rather the Ontario legislature.

          Which is incorrect. The summary absolutely, clearly states in the opening line (of the quoted portion of TFA) that is the PROVINCIAL government, not the federal government proposing this.

          Hence the reason I posted this quote of the first line to correct the AC's misunderstanding, since the information the AC claims is missing is indeed included in the summary:

          On Thursday, Coteau introduced a private member's bill in provincial parliament

          ... because, yes, the summary does clearly state that it is the province... right there in the first line.

          Am I missing something?

          I suspect so. :)

          I wasn't saying "Really? It's not the feds?"

          I was saying "Really? You can't see that this is clearly written in the summary?"

          • (Score: 2) by vux984 on Monday February 25 2019, @12:05AM

            by vux984 (5045) on Monday February 25 2019, @12:05AM (#806089)

            Yup. Makes sense. I figured I must have misunderstood your post.

    • (Score: 1) by Goghit on Sunday February 24 2019, @04:01AM

      by Goghit (6530) on Sunday February 24 2019, @04:01AM (#805832)

      And not just any majory government - a Doug Ford majority government. This bill will have even less of a half-live than the normal simulation-of-a-snowball-in-Hell livespan of a private member's bill.

  • (Score: 3, Interesting) by Gaaark on Saturday February 23 2019, @08:37PM (1 child)

    by Gaaark (41) on Saturday February 23 2019, @08:37PM (#805747) Journal

    I remember when RadioShack used to sell games and such with this red 'cellophane' crap over the screws: if you tried to open the thing, it would wreck the cellophane and they'd know you screwed with it. So I screwed with it.

    When they stopped doing the cellophane thing, I thought it was because we were LEGALLY allowed to screw with it.

    --
    --- Please remind me if I haven't been civil to you: I'm channeling MDC. ---Gaaark 2.0 ---
    • (Score: 0) by Anonymous Coward on Sunday February 24 2019, @08:38AM

      by Anonymous Coward on Sunday February 24 2019, @08:38AM (#805875)

      What I am hearing you say is that you now screw and unscrew anything with abandon that doesn't have red cellophane on it

      So, whatcha doing saturday?

(1)