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posted by chromas on Thursday July 16 2020, @02:54AM   Printer-friendly
from the thanks-for-the-update dept.

Microsoft Outlook is crashing worldwide with 0xc0000005 errors, how to fix:

Microsoft Outlook is immediately crashing worldwide when users start the application, with 0xc0000005 errors displayed in the Windows Event Viewer.

These crashes started occurring over the last hour, and reports are flooding in from users all over the world.

Users who examined their Application event logs will see an error log stating that the OUTLOOK.EXE program has crashed with an exception code 0xc0000005.

[...] The Microsoft 365 Status Twitter account has tweeted that this is being caused by new update and that they are investigating the issue.

In an incident status message in the Microsoft 365 Admin Center titled 'EX218604: Users experiencing Outlook connection issues and crashes', Microsoft suggests users use web and mobile clients until the issue is resolved.

[...] If Microsoft Outlook is crashing for you, you can resolve the issue by either starting Microsoft Outlook in Safe Mode or rolling back to a previous version of Microsoft Outlook.

The article provides step-by-step instructions for the workarounds.


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  • (Score: 1) by Zinnia Zirconium on Thursday July 16 2020, @02:58AM (3 children)

    by Zinnia Zirconium (11163) on Thursday July 16 2020, @02:58AM (#1022232) Homepage Journal

    I wonder if webmail is a thing.

    • (Score: 2, Touché) by Anonymous Coward on Thursday July 16 2020, @03:21AM (1 child)

      by Anonymous Coward on Thursday July 16 2020, @03:21AM (#1022242)

      Microsoft 364

      • (Score: 0) by Anonymous Coward on Thursday July 16 2020, @04:49PM

        by Anonymous Coward on Thursday July 16 2020, @04:49PM (#1022472)

        Oh, I see what you did there.

    • (Score: 4, Informative) by Booga1 on Thursday July 16 2020, @03:22AM

      by Booga1 (6333) on Thursday July 16 2020, @03:22AM (#1022244)

      They are referring to Outlook Web Access(OWA). OWA is a web based client access method for users on Microsoft Exchange.
      If you're using Outlook, chances are that you're on Exchange. Office 365 mail is Exchange Online, so anyone on it should have it available unless your administrator has turned it off.

  • (Score: 0) by Anonymous Coward on Thursday July 16 2020, @03:00AM

    by Anonymous Coward on Thursday July 16 2020, @03:00AM (#1022234)

    The fix for this or the bitcoin Bill Gates promised me on Twitter earlier?

  • (Score: 0) by Anonymous Coward on Thursday July 16 2020, @03:02AM (5 children)

    by Anonymous Coward on Thursday July 16 2020, @03:02AM (#1022235)

    Looked over someone's shoulder once when they were using Outlook. Didn't look very nice, glad I never had to start using it.

    Unfortunately, my customers (at big companies) do have to use it, so they are going to have a productivity hit until it's resolved. This might involve corporate IT? I don't think they can mess with their Office installation personally.

    • (Score: 1) by petecox on Thursday July 16 2020, @03:48AM (2 children)

      by petecox (3228) on Thursday July 16 2020, @03:48AM (#1022261)

      I'm using the Outlook app for Android, seems pretty intuitive aside from me being too stupid to understand focused inbox.

      I tried foss alternatives such as K-9 from the f-droid repository but across multiple devices I do not have the patience to mess around with Gmail's shenanigoats over authentication.

      And as for Google's own email app, they can quit changing the interface every few months. It's just email for Pete's sake.

      • (Score: 2) by bzipitidoo on Thursday July 16 2020, @04:12AM (1 child)

        by bzipitidoo (4388) on Thursday July 16 2020, @04:12AM (#1022272) Journal

        I don't know what Google and Yahoo have done to SMTP and POP in the name of security, but I haven't had much luck connecting to their email services with an email client. Thunderbird works. Sylpheed and Trojita don't work.

        I've been using their web mail interface, but I went back to the email client when Yahoo mail pulled a little stunt about a month ago, of degrading the interface if your browser had an ad blocker active.

        • (Score: 3, Insightful) by petecox on Thursday July 16 2020, @04:29AM

          by petecox (3228) on Thursday July 16 2020, @04:29AM (#1022281)

          Last I tried gmail with a desktop client, one had to obtain a private key with OAUTH2.

          As for their heavy webmail, the default interface shouldn't choke an Athlon XP desktop or an Atom netbook just because their developers program on a shiny Core i9 with resource hogging Javascript. Test on real hardware for real people. Again, it's *just* email.

    • (Score: 0) by Anonymous Coward on Thursday July 16 2020, @12:23PM

      by Anonymous Coward on Thursday July 16 2020, @12:23PM (#1022366)

      '...so they are going to have a productivity hit '

      No, surely you mean 'productivity increase' as it'll mean the staff wont have the excuse of futzing around with email to fall back on.. now, if only twitter, facebook, etc etc would just fall over and die as well..

    • (Score: 3, Interesting) by SomeGuy on Thursday July 16 2020, @12:46PM

      by SomeGuy (5632) on Thursday July 16 2020, @12:46PM (#1022375)

      Looked over someone's shoulder once when they were using Outlook. Didn't look very nice, glad I never had to start using it.

      The original Outlook 97 was a damn slick application. Formatted text in e-mail, and built in group calendars. Simple and easy to use. The only downside was RTF e-mail did not translate well to internet e-mail. Their solution to that was to wrap Outlook around Internet Explorer 4. It has been a borged mess since then. Have not used it in a long time, but I'd image that their ribbon interface spewing their "we don't want to do user interfaces the way the real world wants them" jizz in everyones face, is a just freaking mess these days.

  • (Score: -1, Flamebait) by Anonymous Coward on Thursday July 16 2020, @03:12AM (4 children)

    by Anonymous Coward on Thursday July 16 2020, @03:12AM (#1022239)

    Holy shit that's something I never need to worry about again. Menstrual lusers bitch that these things wouldn't happen if programmers had menstrual cycles. But they just can't kick the Micros~1 habit.

    • (Score: 0) by Anonymous Coward on Thursday July 16 2020, @03:20AM (3 children)

      by Anonymous Coward on Thursday July 16 2020, @03:20AM (#1022241)

      > ... from lusers

      I thought that lusers were Lisp users?

      • (Score: -1, Redundant) by Anonymous Coward on Thursday July 16 2020, @03:33AM (2 children)

        by Anonymous Coward on Thursday July 16 2020, @03:33AM (#1022254)

        In your dreams, dude. None of these people will ever know regular menstruation or what it is to be pregnant: Scott Fahlman, Richard P. Gabriel, David A. Moon, Kent Pitman, Guy Steele, Dan Weinreb. Anybody who doesn't know what it is to have life growing inside of them is a jtrig spy sent by the patriarchy.

        • (Score: 2, Funny) by Anonymous Coward on Thursday July 16 2020, @03:45AM (1 child)

          by Anonymous Coward on Thursday July 16 2020, @03:45AM (#1022259)

          By regular menstruation, do you mean POSIX regular, extended, or Perl menstruation? I mean, regex does make me cramp and goes on for days...

          • (Score: 3, Funny) by c0lo on Thursday July 16 2020, @04:07AM

            by c0lo (156) Subscriber Badge on Thursday July 16 2020, @04:07AM (#1022266) Journal

            By regular menstruation

            You're making me sed. It's the good ol' awk-menstruation, of course.

            --
            https://www.youtube.com/watch?v=aoFiw2jMy-0 https://soylentnews.org/~MichaelDavidCrawford
  • (Score: 2, Informative) by ShadowSystems on Thursday July 16 2020, @03:38AM (2 children)

    by ShadowSystems (6185) <{ShadowSystems} {at} {Gmail.com}> on Thursday July 16 2020, @03:38AM (#1022256)

    I use O2010 as a stand-alone install (just Outlook, none of the rest of the MS Office suite) on Win7Pro64.
    I don't use Exchange, am not a Active Directory user, & don't use either the Outlook.com or O365 sites.
    As such my copy of O2010 seems to be fine.
    WinUpdate didn't include anything for it (just the definitions for Defender) & so there was no change to the program that might have caused such outages.
    Granted, there won't be any updates because my choice of OS is "too old" (snorts in derrision), but that doesn't change the fact that the headline in my RSS feed made me wonder WTF.
    "Win10 Outlook for Active Directory, Exchange, Office.com, or Office365 are all havving issues" would have been a more accurate title.
    I'm sorry if you have been affected by the crash, but I'm gonna be smug atop this castle wall while I taunt you like a Frenchman mocking the English ka-niggits. =-)P

    • (Score: 0) by Anonymous Coward on Thursday July 16 2020, @04:48PM

      by Anonymous Coward on Thursday July 16 2020, @04:48PM (#1022470)

      Shadow Systems, the Windows user. lmao.

    • (Score: 0, Disagree) by Anonymous Coward on Thursday July 16 2020, @08:14PM

      by Anonymous Coward on Thursday July 16 2020, @08:14PM (#1022556)

      dude, srsly give linux a look!
      it will give you some head_ache but that is because removing all that m$cruft way of thinking from your brain is not a easy process, so don't blame linux.
      windblows7 is SOL and letting it see a active network connection will spell doom sooner then later.
      also don't forget that there's no activation key with linux and you can willy-nilly copy it around a gazillion times.
      no m$ bullshit as with oem retail version being limited to so-and-so many lightning strick induced hardware changes before it gets a mothership command to stop working.
      in a way one has to admire the shear ev1l of m$ being able to profit from the most destructive forces in nature (natural electrical discharge -vs- tiny transistors).

  • (Score: 2, Informative) by Anonymous Coward on Thursday July 16 2020, @03:57AM

    by Anonymous Coward on Thursday July 16 2020, @03:57AM (#1022263)

    Outlook is not crashing for me, BECAUSE I DON'T RUN MICRO$OFT! There, problem solved. I will load the latest updates on my server, however, for all who attempt to use Outcrook.

  • (Score: 1, Funny) by Anonymous Coward on Thursday July 16 2020, @04:48AM (5 children)

    by Anonymous Coward on Thursday July 16 2020, @04:48AM (#1022286)

    nuf sed

    • (Score: 1, Funny) by Anonymous Coward on Thursday July 16 2020, @08:45AM (3 children)

      by Anonymous Coward on Thursday July 16 2020, @08:45AM (#1022331)

      get a grep, man!

      • (Score: 2, Funny) by Anonymous Coward on Thursday July 16 2020, @09:21AM (2 children)

        by Anonymous Coward on Thursday July 16 2020, @09:21AM (#1022339)

        My cat can top that perl of a yacc using head and tail while you wait for strings to renice in ps to make mesh jobs to find file env diff blobs for compress cksum file hash strings to split and strip pax file processing requirements

        • (Score: 2, Funny) by Anonymous Coward on Thursday July 16 2020, @03:52PM

          by Anonymous Coward on Thursday July 16 2020, @03:52PM (#1022445)

          That's what she sed.

        • (Score: 2) by Mykl on Thursday July 16 2020, @10:30PM

          by Mykl (1112) on Thursday July 16 2020, @10:30PM (#1022606)

          Now put that to a sick rap beat.

    • (Score: 2) by stretch611 on Friday July 17 2020, @12:53AM

      by stretch611 (6199) on Friday July 17 2020, @12:53AM (#1022677)

      Damn... Our IT department's budget could not afford an 0xc0000006 error. Not with the prices Microsoft is charging for it.

      --
      Now with 5 covid vaccine shots/boosters altering my DNA :P
  • (Score: 0) by Anonymous Coward on Thursday July 16 2020, @07:32AM

    by Anonymous Coward on Thursday July 16 2020, @07:32AM (#1022327)
  • (Score: 0) by Anonymous Coward on Thursday July 16 2020, @08:04PM

    by Anonymous Coward on Thursday July 16 2020, @08:04PM (#1022549)

    the outlook is ... not good, it seems.

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