Garmin Begins Recovery From Ransomware Attack - BBC News:
The American GPS and fitness-tracker company Garmin is dealing with the aftermath of a ransomware attack, the BBC has confirmed.
Owners of its products had been unable to use its services since Thursday.
However, some of its online tools are now being provided in a "limited" state, according to its online dashboard.
Garmin has said it was "the victim of a cyber-attack that encrypted some of our systems".
[...] "Many of our online services were interrupted including website functions, customer support, customer-facing applications, and company communications," it said.
"We have no indication that any customer data, including payment information from Garmin Pay, was accessed, lost or stolen."
The firm added that it expected all its systems to return to normal operation within a few days, but warned that there might be a "backlog" of user data to process.
[...] Pilots who use flyGarmin were unable to download up-to-date aviation databases, which aviation regulators such as the FAA require pilots to have, before they can fly.
Customers were also unable to log into Garmin Connect to record and analyse their health and fitness data.
Previously:
(2020-07-27) Garmin Hit by Massive Outage After Possible Ransomware Attack
Related Stories
Garmin International hit by ransomware attack, global outages
Multiple outlets reporting on a ransomeware attack against Garmin International
TechCrunch:
"An ongoing global outage at sport and fitness tech giant Garmin was caused by a ransomware attack, according to two sources with direct knowledge of the incident."
https://techcrunch.com/2020/07/25/garmin-outage-ransomware-sources/
The Guardian [paywall]:
"Garmin has been forced to shut down its call centres, website and some other online services after a ransomware attack encrypted the smartwatch maker's internal network and some production systems.
The US company shut down services including the official Garmin website and all customer services, including phone lines, online chat and email."
The Aviationist:
"The FlyGarmin app for pilots using Garmin GPS based instruments and navigation equipment experienced an outage beginning on Jul. 23, 2020, evening, Eastern Daylight Savings Time in the United States. Some sections of the website appear to have been restored after what some media outlets are calling a "ransomware attack"."
https://theaviationist.com/2020/07/25/garmin-aviation-app-and-services-down-in-ransomware-attack/
Garmin Hit by Massive Outage After Possible Ransomware Attack
Garmin hit by massive outage after possible ransomware attack:
Garmin's fitness wearables like its popular Forerunner series remain disconnected after almost a day. The issue appears to be ransomware related, as hackers have reportedly locked critical internal systems.
(Score: 2) by Dr Spin on Tuesday July 28 2020, @01:40PM
are returning to normal after a huge surge too.
I guess they paid the ransom and the bad boys cashed out quick!
Warning: Opening your mouth may invalidate your brain!
(Score: 0) by Anonymous Coward on Tuesday July 28 2020, @01:53PM (1 child)
In a week, we learn that their Chief Security Officer was a diversity hire with a Bachelors degree in Social Justice.
(Score: 3, Touché) by Anonymous Coward on Tuesday July 28 2020, @02:24PM
More likely the CEO's nephew, with an MBA, and zero experience in software engineering.
(Score: 1, Informative) by Anonymous Coward on Tuesday July 28 2020, @05:15PM (2 children)
Windows-using, slaveware peddlers. Now you are the slave. See how that works?
"We have no indication that any customer data, including payment information from Garmin Pay, was accessed, lost or stolen."
You didn't have any indication that you are completely negligent in your whole IT operation either, so forgive me if people are not reassured. Of course i don't own any of your disrespectful slaveware so it doesn't affect me.
(Score: 2) by kazzie on Tuesday July 28 2020, @06:23PM
You have no indication?
Last week, a long-buried UK report found the Government had no evidence of Russian interference in recent elections, because they never looked to find out...
(Score: 2) by DannyB on Tuesday July 28 2020, @07:43PM
We had no indication that using anything from Microsoft is a bad idea.
Young people won't believe you if you say you're older than Google. (born before 1998-09-03)
(Score: 0) by Anonymous Coward on Tuesday July 28 2020, @11:21PM
Could somebody sue them for funding the bad guys?