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posted by Fnord666 on Friday August 21 2020, @06:12PM   Printer-friendly
from the oops-our-bad-sorry dept.

Adobe Lightroom iOS update permanently deleted users' photos:

A recent update to the Adobe Lightroom app permanently deleted some iOS users' photos and presets, an Adobe rep confirmed on the Photoshop feedback forums. Adobe has since corrected the issue, which was first spotted by PetaPixel, but not before drawing the ire of many disappointed users.

[...] Needless to say, users who had just lost photos and presets were not happy. "Rikk, we understand the announcement, however this doesn't solve the problem," wrote Ewelina Wojtyczka. "People lost months/years of their work. Apologies will not bring it back."

Adobe hasn't further commented on the bug outside Flohr's post. [...] While Adobe shouldn't be let off the hook for this error, perhaps the importance of multiple backups is the hard lesson we can learn from this.


Original Submission

Related Stories

Ethical AI art generation? Adobe Firefly may be the answer. 13 comments

https://arstechnica.com/information-technology/2023/03/ethical-ai-art-generation-adobe-firefly-may-be-the-answer/

On Tuesday, Adobe unveiled Firefly, its new AI image synthesis generator. Unlike other AI art models such as Stable Diffusion and DALL-E, Adobe says its Firefly engine, which can generate new images from text descriptions, has been trained solely on legal and ethical sources, making its output clear for use by commercial artists. It will be integrated directly into Creative Cloud, but for now, it is only available as a beta.

Since the mainstream debut of image synthesis models last year, the field has been fraught with issues around ethics and copyright. For example, the AI art generator called Stable Diffusion gained its ability to generate images from text descriptions after researchers trained an AI model to analyze hundreds of millions of images scraped from the Internet. Many (probably most) of those images were copyrighted and obtained without the consent of their rights holders, which led to lawsuits and protests from artists.

Related:
Paper: Stable Diffusion "Memorizes" Some Images, Sparking Privacy Concerns
90% of Online Content Could be 'Generated by AI by 2025,' Expert Says
Getty Images Targets AI Firm For 'Copying' Photos
Adobe Stock Begins Selling AI-Generated Artwork
A Startup Wants to Democratize the Tech Behind DALL-E 2, Consequences be Damned
Adobe Creative Cloud Experience Makes It Easier to Run Malware
Adobe Goes After 27-Year Old 'Pirated' Copy of Acrobat Reader 1.0 for MS-DOS
Adobe Critical Code-Execution Flaws Plague Windows Users
When Adobe Stopped Flash Content from Running it Also Stopped a Chinese Railroad
Adobe Has Finally and Formally Killed Flash
Adobe Lightroom iOS Update Permanently Deleted Users' Photos


Original Submission

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  • (Score: 2) by leon_the_cat on Friday August 21 2020, @06:40PM (1 child)

    by leon_the_cat (10052) on Friday August 21 2020, @06:40PM (#1040028) Journal

    as steam for linux deleting your entire $HOME directory.

    • (Score: 3, Informative) by driverless on Sunday August 23 2020, @05:46AM

      by driverless (4770) on Sunday August 23 2020, @05:46AM (#1040683)

      Ugh, ran into a bug like that years ago with nn. There'a scary number of shell scripts that will trash $HOME if some variable that affects the path gets unset and instead of working in $HOME/some/path/or/other they end up acting in $HOME/{empty-path}.

  • (Score: 4, Insightful) by barbara hudson on Friday August 21 2020, @06:48PM (44 children)

    by barbara hudson (6443) <barbara.Jane.hudson@icloud.com> on Friday August 21 2020, @06:48PM (#1040032) Journal

    Crying about losing YEARS of work because you didn't make a single backup? Fire yourself for gross incompetence.

    There are so many backup options that there is NO excuse.

    Then again, I'd bet that in the majority of cases nothing of value was lost.

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    • (Score: 4, Informative) by fustakrakich on Friday August 21 2020, @07:42PM (35 children)

      by fustakrakich (6150) on Friday August 21 2020, @07:42PM (#1040065) Journal

      There's no excuse for Adobe's sloppiness either. These people have been around too long to allow this to continue. A big lawsuit, not for money, but for Lightroom's copyright, is necessary, and put it into the public domain.

      --
      La politica e i criminali sono la stessa cosa..
      • (Score: 3, Insightful) by barbara hudson on Friday August 21 2020, @09:56PM (34 children)

        by barbara hudson (6443) <barbara.Jane.hudson@icloud.com> on Friday August 21 2020, @09:56PM (#1040119) Journal
        Right - put it into the public domain. Watch it wither and die, same as Firefox. Open source still hasn't found the solution to paying developers on a consistent basis. RMS was wrong. And look what it got him in the end.
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        • (Score: 1) by fustakrakich on Friday August 21 2020, @10:08PM (18 children)

          by fustakrakich (6150) on Friday August 21 2020, @10:08PM (#1040126) Journal

          Who cares? It's a better deterrent than the nickel and dime lawsuits.

          --
          La politica e i criminali sono la stessa cosa..
          • (Score: 2, Insightful) by barbara hudson on Friday August 21 2020, @11:21PM (17 children)

            by barbara hudson (6443) <barbara.Jane.hudson@icloud.com> on Friday August 21 2020, @11:21PM (#1040154) Journal

            You want to put it in the public domain, you buy it. The law doesn't allow your "remedy."

            Who's going to maintain it? Just look at the 250 people laid off - Firefox is dying. And that sucks. But then again, it's been suffering from "gotta-copy~Chrome-look-and-feel" for a while. Just what are they spending their +$100,900,000-a-year from the Google default search engine deal on anyway?

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            • (Score: 2, Touché) by fustakrakich on Saturday August 22 2020, @12:31AM (15 children)

              by fustakrakich (6150) on Saturday August 22 2020, @12:31AM (#1040186) Journal

              Nope, they forfeit the license as the penalty. It should go into the public domain like all expired licenses.

              You anti free software rant is bullshit. I assume you're old enough to know where to put it

              --
              La politica e i criminali sono la stessa cosa..
              • (Score: 2) by HiThere on Saturday August 22 2020, @03:30AM (14 children)

                by HiThere (866) Subscriber Badge on Saturday August 22 2020, @03:30AM (#1040262) Journal

                Interesting idea. What's the legal justification?

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                • (Score: 1) by fustakrakich on Saturday August 22 2020, @03:40AM (7 children)

                  by fustakrakich (6150) on Saturday August 22 2020, @03:40AM (#1040265) Journal

                  It's the same as any other lawsuit. The judgement is forfeiture of their license on the product, instead of the usual slap on the wrist 5 dollar fine.

                  Their negligence goes far beyond what should be tolerated. Time for real deterrence

                  --
                  La politica e i criminali sono la stessa cosa..
                  • (Score: 2) by barbara hudson on Saturday August 22 2020, @01:01PM (6 children)

                    by barbara hudson (6443) <barbara.Jane.hudson@icloud.com> on Saturday August 22 2020, @01:01PM (#1040347) Journal

                    You really don't have a clue as to how the law works. First, you need a plaintiff with standing with probable injuries. There is none. You're free to download and fork the code. What you're not free to do is call your fork Firefox. Just look at Iceweasel as an example.

                    How are you, or anyone, harmed by not being able to use the Firefox trademark? (Which is covered by trademark, not copyright).

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                    • (Score: 2, Touché) by fustakrakich on Saturday August 22 2020, @02:57PM (5 children)

                      by fustakrakich (6150) on Saturday August 22 2020, @02:57PM (#1040396) Journal

                      Please pay attention. This isn't about Firefox

                      --
                      La politica e i criminali sono la stessa cosa..
                      • (Score: 2) by barbara hudson on Saturday August 22 2020, @04:02PM (4 children)

                        by barbara hudson (6443) <barbara.Jane.hudson@icloud.com> on Saturday August 22 2020, @04:02PM (#1040430) Journal
                        Same with - you can not get a court to release copyright except to the legitimate copyright holder in the case of a disputed ownership. If everyone affected by the bug wins a big enough judgment, the court still won't seize the source code. The winners of the award would have to petition the court to place the company in bankruptcy , and the trustee will sell the code. And obviously whoever buys it will keep it closed.

                        No bankruptcy trustee will be allowed to impair the value of the code by opening it up, and the creditors (including those who lost data) would oppose it because they will get far less / no money.

                        Fteetards need to realize that open source has a money problem. Even if the code were released, who would maintain it, and how would you prevent 10,000 forks, reducing the value further? Look at Linux distros - how much is the average distro worth? Zero, because even though it's free, you can't even give it away to most people.

                        Same thing would happen - 100 different forks, all poorly maintained, and worse, nobody to sue when your files are deleted.

                        They would end up pulling a Firefox - spinning stuff off to other organizations, and slowly die.

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                        • (Score: 1) by fustakrakich on Saturday August 22 2020, @04:07PM

                          by fustakrakich (6150) on Saturday August 22 2020, @04:07PM (#1040433) Journal

                          We can get a court order for anything. Your shrill rant precludes any serious discussion. You're not even close to the topic. I can play it your way if you wish, but I'm not really that interested.

                          --
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                        • (Score: 1) by fustakrakich on Saturday August 22 2020, @04:12PM (2 children)

                          by fustakrakich (6150) on Saturday August 22 2020, @04:12PM (#1040435) Journal

                          Oh, and code can be seized just like any other asset. Feel free to accept that or not, it's no biggie

                          --
                          La politica e i criminali sono la stessa cosa..
                          • (Score: 2) by barbara hudson on Saturday August 22 2020, @04:22PM (1 child)

                            by barbara hudson (6443) <barbara.Jane.hudson@icloud.com> on Saturday August 22 2020, @04:22PM (#1040438) Journal

                            Nope . You'd be amazed how hard it is to seize copyright outside a legitimate dispute of ownership or a bankruptcy. Copyright works enjoy special protection. You can't just say "company x owes me money - seize the code."

                            It gets even better - some jurisdictions don't allow any copyright you own to be seized in bankruptcy. And here, the first $60,00 per year that you earn from performance of a copyright work are tax exempt at the provincial level. Making me wonder if code running on a server is considered a performance of the copyright work.

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                            • (Score: 1) by fustakrakich on Saturday August 22 2020, @04:24PM

                              by fustakrakich (6150) on Saturday August 22 2020, @04:24PM (#1040440) Journal

                              If that is true, it can all be changed. Now is the time to start.

                              --
                              La politica e i criminali sono la stessa cosa..
                • (Score: 2) by barbara hudson on Saturday August 22 2020, @12:55PM (5 children)

                  by barbara hudson (6443) <barbara.Jane.hudson@icloud.com> on Saturday August 22 2020, @12:55PM (#1040341) Journal

                  There is no legal justification. Like all freetards, he wants everything for free and thinks that people will magically volunteer their time on an increasingly complex project that will also magically be able to decide what direction to take, what features to add and drop, etc.

                  All this ignores the fact that anyone can download the source today and do what they want with it, including making a fork. It's not like it hasn't been done before. Problem is sustainability. Without the elephant (google) providing 95% of their revenue to keep them alive as a competitor for antitrust concerns (same as Microsoft bailed out Apple ) they would be broke by the end of next year.

                  Making ends meet has always been a problem in the open source world. Even today, when traditional software companies are making money hand over fist.

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                  • (Score: 3, Touché) by fustakrakich on Saturday August 22 2020, @02:59PM (4 children)

                    by fustakrakich (6150) on Saturday August 22 2020, @02:59PM (#1040397) Journal

                    If you don't like free software, don't use it.

                    Your silly shrill rant is still bullshit

                    And I remind you this isn't about Firefox. Cut the crap with the distractions

                    --
                    La politica e i criminali sono la stessa cosa..
                    • (Score: 2) by barbara hudson on Saturday August 22 2020, @04:14PM (3 children)

                      by barbara hudson (6443) <barbara.Jane.hudson@icloud.com> on Saturday August 22 2020, @04:14PM (#1040436) Journal
                      See my last reply. And ultimately it would be the same situation as Firefox - everyone acknowledges that once the deal with Google is over, Firefox days are numbered. Because you can't make money selling free software. The same thing would happen if Adobes source were released. Who's going to maintain it and keep it in sync with the other versions that weren't affected? Who's going to replace all the proprietary 3rd party code that even a Court couldn't order released in the event adobe went broke?

                      Even if adobe said "fuck it, here's our source, hope you choke on it" they can't release 3rd party code, libraries, etc. They can't even release the code interface specs because those are also owned by 3rd parties.

                      It's the same as when you and all the other idiots demanded Microsoft release the source of Windows 7. Even if they did, you would not be able to run it because of 3rd party code and libraries they can't release. And it's not like "the community " has the resources to replace those - again, lack of money money money, always money.

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                      • (Score: 1) by fustakrakich on Saturday August 22 2020, @04:26PM (2 children)

                        by fustakrakich (6150) on Saturday August 22 2020, @04:26PM (#1040442) Journal

                        You are so completely off base with this Firefox rant. It does not relate in any fashion to what I am advocating. You're just poisoning the forum with that crap, trying to divert the discussion.

                        --
                        La politica e i criminali sono la stessa cosa..
                        • (Score: 1, Informative) by Anonymous Coward on Saturday August 22 2020, @05:06PM (1 child)

                          by Anonymous Coward on Saturday August 22 2020, @05:06PM (#1040455)

                          barbara hudson is one of the biggest trolls on this site. For some reason she seems to have some bone to pick with open source, especially the GPL. I don't think she's so much shilling, but rather is just incredibly ignorant. One of her favorite tactics is to pick on some specific open source project, in this case Firefox, then use it that to try to paint broad strokes about open source in general. I would just ignore her.

                          • (Score: 1) by fustakrakich on Saturday August 22 2020, @05:12PM

                            by fustakrakich (6150) on Saturday August 22 2020, @05:12PM (#1040458) Journal

                            I can't discuss her condition without knowing if it's shtick or not. Her real name could be "Eliza" for all we know. I don't mind keeping it occupied for a while, it's a slow day

                            --
                            La politica e i criminali sono la stessa cosa..
            • (Score: 2) by captain normal on Saturday August 22 2020, @03:28AM

              by captain normal (2205) on Saturday August 22 2020, @03:28AM (#1040261)

              "gotta-copy~Chrome-look-and-feel"? Seems to me FF tried to copy Windows phone 7, then doubled down on W-P8 and W-p10.

              --
              Everyone is entitled to his own opinion, but not to his own facts"- --Daniel Patrick Moynihan--
        • (Score: 2) by Bot on Friday August 21 2020, @10:32PM (13 children)

          by Bot (3902) on Friday August 21 2020, @10:32PM (#1040134) Journal

          I see your firefox and raise a blender.
          The problem with firefox is that the browser is too important not to be infiltrated. Both from a commercial and a political POV.

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          Account abandoned.
          • (Score: 2) by barbara hudson on Friday August 21 2020, @11:28PM (11 children)

            by barbara hudson (6443) <barbara.Jane.hudson@icloud.com> on Friday August 21 2020, @11:28PM (#1040157) Journal
            The consumer/prosumer user base for blender is a rounding error in comparison. It also has copporate users willing to pay to add functionality. Won't work with Adobe products.

            Same as Linux vs Firefox - there are companies willing to support developers of Linux for their own ends; no such situation for Firefox.

            Firefox will be dead a year after the current deal with Google ends because it will longer represent a meaningful competitor for the purpose of antitrust law.

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            • (Score: 1, Informative) by Anonymous Coward on Saturday August 22 2020, @01:52AM (10 children)

              by Anonymous Coward on Saturday August 22 2020, @01:52AM (#1040226)

              The consumer/prosumer user base for blender is a rounding error in comparison. It also has copporate users willing to pay to add functionality. Won't work with Adobe products.

              It certainly works with open source software, which often acquires innovation and functionality long before its proprietary counterparts, especially in regard to Adobe products.

              GIMP had 32-bit editing capability years before Adobe Photoshop, and it was laughable when Adobe made a big deal about their "new" content aware fill, when GIMP acquired the resynthesize function years before. GIMP also had GIF creation/editing long before Photoshop.

              Open source Darktable is just as good (if not better) than Adobe Lightroom, and your settings remain local, so they don't get deleted nor screwed-up in the cloud. Incidentally, there is an upgrade coming to Darktable that has the possibility to bork settings of images accessed with the new version. However, the Darktable developers have warned users well in advance to backup their settings, unlike your "superior" proprietary developers who are financed by corporate interests. In addition, there are even a couple of other powerful open source alternatives to Darktable/Lightroom.

              Furthermore, all of these open source image processing apps can access the raw files from newer camera models long before Photoshop or Lightroom.

              The smaller open source projects just have more freedom and enthusiasm than developers sitting in a corporate cubicle trying grind out a paycheck while not upsetting their boss. Open source projects can move more quickly and release more often than a large corporate entitiy.

              Firefox will be dead a year after the current deal with Google ends because it will longer represent a meaningful competitor for the purpose of antitrust law.

              I think that you will find that it will live on with another name(s) and/or in its already thriving derivatives.

              • (Score: 2) by HiThere on Saturday August 22 2020, @03:33AM (2 children)

                by HiThere (866) Subscriber Badge on Saturday August 22 2020, @03:33AM (#1040263) Journal

                Waterfox sounds interesting, but I'm not sure why it isn't in the Debian repository. That makes me wonder. It's under the MPL, same as firefox, so that shouldn't be the reason.

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                • (Score: 1) by fustakrakich on Saturday August 22 2020, @03:07PM

                  by fustakrakich (6150) on Saturday August 22 2020, @03:07PM (#1040402) Journal

                  Seamonkey still produces the original Netscape. You needn't look for anything else :-)

                  And let's ignore the rants of a crazy person.

                  --
                  La politica e i criminali sono la stessa cosa..
                • (Score: 2) by Bot on Sunday August 23 2020, @12:42PM

                  by Bot (3902) on Sunday August 23 2020, @12:42PM (#1040765) Journal

                  >I'm not sure why it isn't in the Debian repository

                  Debian features systemd as the default init against its own former slogan, the UNIVERSAL operating system. I wouldn't take the inclusion in debian repos as something necessarily positive, so I don't take its exclusion as meaningful either.

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                  Account abandoned.
              • (Score: 1) by fustakrakich on Saturday August 22 2020, @03:04PM (6 children)

                by fustakrakich (6150) on Saturday August 22 2020, @03:04PM (#1040400) Journal

                GIMP's big chronic weakness is CMYK. There must be some heavy patents behind to keep it out this long.

                --
                La politica e i criminali sono la stessa cosa..
                • (Score: 0) by Anonymous Coward on Saturday August 22 2020, @05:20PM (5 children)

                  by Anonymous Coward on Saturday August 22 2020, @05:20PM (#1040464)

                  GIMP has had CMYK capability with different plugins over the years, and there are several stand-alone open source CMYK converters that also work just fine. So, that's probably why CMYK is not high on the list of features to be added in the GIMP builds (https://wiki.gimp.org/index.php/Roadmap). It's not a patent problem.

                  Most GIMP and Photoshop users never employ CMYK capabilities. Personally, I have seen CMYK plugins appear in GIMP from time to time after installing different plug-in packs, but I have never used them. I just checked, and my GIMP 2.10.8 version has CMYK capability.

                  • (Score: 1) by fustakrakich on Saturday August 22 2020, @05:39PM (4 children)

                    by fustakrakich (6150) on Saturday August 22 2020, @05:39PM (#1040476) Journal

                    Just opened a new doc in mine. No "CMYK" under "Image" > "Mode". They put it somewhere else? Everything I read says "rudimentary support"

                    --
                    La politica e i criminali sono la stessa cosa..
                    • (Score: 0) by Anonymous Coward on Saturday August 22 2020, @10:08PM (3 children)

                      by Anonymous Coward on Saturday August 22 2020, @10:08PM (#1040536)

                      I would guess that when GIMP builds-in CMYK functionality, that it will appear under "Image > Mode" and/or under "Image > Color Management."
                       
                      My version of GIMP shipped with the GEGL plug-ins installed. One of those plug-ins has CMYK separation functionality ("Colors > Components > Extract Components").
                       
                      Also, I just installed the G'MIC plug-in for GIMP, and among its zillions of filters there seem to be two that isolate CMYK into layers or into separate images. These G'MIC filters seem to have fine CMYK controls (https://natron-docs.readthedocs.io/en/latest/plugins/eu.gmic.MixerCMYK.html [readthedocs.io]). The standalone version of G'MIC probably just separates CMYK into separate files. CMYK layers can be edited separately in GIMP as grey scale images.
                       
                      I have heard about folks using the "Separate" or "Separate+" plug-ins ("Image > Separate"), and some install the stand-alone "Cyan" program (https://sourceforge.net/projects/prepress/ [sourceforge.net]) which evidently puts its its own plug-in into GIMP.
                       
                      ImageMagic (https://imagemagick.org/index.php [imagemagick.org])can also separate/convert images into CMYK.
                       
                      As a pro photographer, I always use sRGB and send that file to the client/printer (printers want RGB files anyway), so I never touch CMYK. I don't have a fancy printer, nor do most using GIMP/Photoshop. Regardless, I don't know what the advantage is of working on a file in a CMYK space is over simply working on a file in an RGB space and just doing the separations afterward.

                      • (Score: 1) by fustakrakich on Saturday August 22 2020, @10:35PM (2 children)

                        by fustakrakich (6150) on Saturday August 22 2020, @10:35PM (#1040540) Journal

                        I think the issue that the document has to be converted. I can't create a CMYK doc. Some people who read those fancy glossy magazines can see the difference

                        --
                        La politica e i criminali sono la stessa cosa..
                        • (Score: 0) by Anonymous Coward on Saturday August 22 2020, @11:06PM (1 child)

                          by Anonymous Coward on Saturday August 22 2020, @11:06PM (#1040548)

                          I think the issue that the document has to be converted. I can't create a CMYK doc.

                          If you need to convert "documents" to CMYK, you might better off using LibreOffice to output CMYK or use an open source desktop publishing app that can export to CMYK.

                          • (Score: 1) by fustakrakich on Saturday August 22 2020, @11:22PM

                            by fustakrakich (6150) on Saturday August 22 2020, @11:22PM (#1040552) Journal

                            Actually it shouldn't matter. The camera shoots in RGB

                            --
                            La politica e i criminali sono la stessa cosa..
          • (Score: 1) by fustakrakich on Saturday August 22 2020, @04:03PM

            by fustakrakich (6150) on Saturday August 22 2020, @04:03PM (#1040431) Journal

            Not sure how Firefox got to dominate the discussion. The immediate problem (and the article) is about Lightroom. Rich bastards are abusing their power. I tried to bring up a good deterrent to keep it from happening again, and in comes the saboteur...

            --
            La politica e i criminali sono la stessa cosa..
        • (Score: 3, Insightful) by Anonymous Coward on Friday August 21 2020, @11:11PM

          by Anonymous Coward on Friday August 21 2020, @11:11PM (#1040151)

          Right - put it into the public domain. Watch it wither and die, same as Firefox Internet Explorer.

          FTFY.

          Like most open source projects, Firefox has the opportunity to live long after its developers quit (if and when that comes) -- but not so for proprietary projects. Anyone who relies on a proprietary project that is shut down (and there have been plenty of them) is S.O.L.

          Additionally, Firefox will certainly be around for a long time in the form of it's many derivatives using its open source core. Speaking of Firefox, Firefox OS is still actively developed as KaiOS, with 100+ million users worldwide -- how is that for an OS that "withered and died."

          Open source still hasn't found the solution to paying developers on a consistent basis.

          You mean like how Red Hat/IBM, Microsoft, Oracle, etc. actively pay open source developers?

          Some folks develop open source products to make a living, and some develop open source products just to fill a need or for the principle of it. Some do it for all of those reasons.

          RMS was wrong. And look what it got him in the end.

          Thank the deities for RMS! We need more people like him to fight the good fight! The world would be decidedly worse if people like you had their way.

          By the way, what RMS's pure, staunch stand on open source and privacy "got him" was a lot of respect from important players in the industry. More importantly, it got him (and everyone else) the freedom to use more secure and more innovative software than closed source, software that is open for all to review and to contribute to.

    • (Score: 2) by DannyB on Friday August 21 2020, @08:19PM (1 child)

      by DannyB (5839) Subscriber Badge on Friday August 21 2020, @08:19PM (#1040076) Journal

      If Microsoft fired themselves after this fiasco [techcrunch.com], then they wouldn't be in business.

      See also:

      https://en.wikipedia.org/wiki/2009_Sidekick_data_loss [wikipedia.org]

      https://www.datacenterknowledge.com/archives/2009/10/10/t-mobile-microsoft-lost-all-the-sidekick-backups [datacenterknowledge.com]

      https://www.pcworld.com/article/173470/Microsoft_Red_Faced_After_Massive_Sidekick_Data_Loss.html [pcworld.com]

      Much more other references available they are.

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      • (Score: 2) by barbara hudson on Friday August 21 2020, @10:04PM

        by barbara hudson (6443) <barbara.Jane.hudson@icloud.com> on Friday August 21 2020, @10:04PM (#1040125) Journal
        You're referring to corporate screwups. I'm talking about individual screwups.

        Backups are basic, same as if someone never checks their engine oil or battery, or that their headlights work, they can't blame the manufacturer when it no worky no more.

        Like one goofball who had his car towed twice to change the fuel pump., it was easy to do because the gas tank was empty both times. "But I put $5 in it last weekend!" Prices were around $1.40 a litre at the time, so around a gallon of gas.

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    • (Score: 1, Interesting) by Anonymous Coward on Friday August 21 2020, @08:19PM (2 children)

      by Anonymous Coward on Friday August 21 2020, @08:19PM (#1040077)

      Users (victims) were lulled into a sense of Adobe has your back, it's all 110% safe with us in our Cloud, forever. Just keep paying that monthly subscription!!!
      Well, I walked away from Adobe when I saw the rentalware was coming. Great products - LR and PS are wonderful, the rent-by-the-month model is great for Adobe's cashflow, but in the end it all sucks for the end user.
      As any sort of working pro or amateur photog, always have multiple backups. I hope Adobe pay the price for this screwup, because it is inexcusable!

      • (Score: 2) by barbara hudson on Friday August 21 2020, @11:35PM (1 child)

        by barbara hudson (6443) <barbara.Jane.hudson@icloud.com> on Friday August 21 2020, @11:35PM (#1040159) Journal
        They were using a version that didn't have cloud backup. It ran on their iPhone. Sux 2 be them. Guess they could have backed their pix to iCloud, or to a laptop or desktop, or any number of alternatives. Teach them not to run a sideline business off a phone.
        --
        SoylentNews is social media. Says so right in the slogan. Soylentnews is people, not tech.
        • (Score: 1, Interesting) by fustakrakich on Saturday August 22 2020, @02:42AM

          by fustakrakich (6150) on Saturday August 22 2020, @02:42AM (#1040246) Journal

          Heh, you sure making a lot of excuses for Adobe. Sounds very suspicious

          --
          La politica e i criminali sono la stessa cosa..
    • (Score: 3, Touché) by Booga1 on Friday August 21 2020, @08:59PM

      by Booga1 (6333) on Friday August 21 2020, @08:59PM (#1040100)

      Then again, I'd bet that in the majority of cases nothing of value was lost.

      Even when you lose something that isn't "valuable," it still hurts.
      As a photographer that's taken tens of thousands of pictures, I agree that the vast majority of pictures just aren't "valuable" in the broadest sense of the word. However, there's no way to determine what's valuable to someone.
      People have irreplaceable and sentimental moments represented by some of those photos, and nobody can tell them they're not "valuable."

      Sure, backups are easier than they've ever been, but I would still be outraged if a software update deleted anything at all.

    • (Score: 3, Insightful) by vux984 on Friday August 21 2020, @10:38PM (1 child)

      by vux984 (5045) on Friday August 21 2020, @10:38PM (#1040136)

      "Crying about losing YEARS of work because you didn't make a single backup?"

      They kind of did.

      Their data was stored in Adobe's cloud account. It's clearly in hindsight not a sufficient backup solution and wouldn't satisfy an IT expert -- but for a lot of laypeople it probably behaved enough like a backup that they thought they were fine. They could lose their phone, buy a new one, login to adobe, and the data was there... that's a backup to my mom.

      And surely Adobe was telling people that their data was all safe and secure in the Adobe cloud.

      • (Score: 2) by vux984 on Friday August 21 2020, @10:40PM

        by vux984 (5045) on Friday August 21 2020, @10:40PM (#1040138)

        Replying to myself -- because reading more -- it sounds like it only affected stuff that wasn't sync'd with adobe's cloud.

  • (Score: 4, Insightful) by Mojibake Tengu on Friday August 21 2020, @07:08PM (7 children)

    by Mojibake Tengu (8598) on Friday August 21 2020, @07:08PM (#1040041) Journal

    Adobe as an antagonist to people is quite legendary.
    We used to nick Flash as Adobe Infiltrator.

    However, this incident is very suspect to be engineered for purpose:

    Flohr did note that the Lightroom cloud, and Lightroom mobile on Android, Lightroom desktop on macOS and Windows, as well as Lightroom Classic weren’t affected. This makes it sound like only pictures that weren’t backed up to Adobe’s Cloud were deleted, though that’s no comfort to people who lost their photos.

    Deliberately and purposely harming non-cloud users (who are obviously less value for a corp) to make everyone scared and drive the herd into cloud services.

    --
    Respect Authorities. Know your social status. Woke responsibly.
    • (Score: 3, Insightful) by Fishscene on Friday August 21 2020, @07:21PM (1 child)

      by Fishscene (4361) on Friday August 21 2020, @07:21PM (#1040051)

      They say don't attribute to malice what can be attributed to stupidity (or something like that). The problem I find is that more often then not, these "mistakes" are in favor of the one making them. "oops! Sorry you lost your photos. I guess if you had them in Adobe cloud you'd be just fine..."

      So yea, Call me "Suspicious" on this one. Thanks for bringing this to light! (room)

      --
      I know I am not God, because every time I pray to Him, it's because I'm not perfect and thankful for what He's done.
      • (Score: 2) by zoward on Saturday August 22 2020, @10:26AM

        by zoward (4734) on Saturday August 22 2020, @10:26AM (#1040319)

        Sure, but you risk your users ditching Adobe altogether for a solution from a different vendor. I'm leaning toward incompetence (vs. malice) on this one.

    • (Score: 3, Informative) by SomeGuy on Friday August 21 2020, @07:28PM (2 children)

      by SomeGuy (5632) on Friday August 21 2020, @07:28PM (#1040054)

      Flohr did note that the Lightroom cloud, and Lightroom mobile on Android, Lightroom desktop on macOS and Windows, as well as Lightroom Classic weren’t affected.

      So in other words, some people were trying to use a high-end graphics tool on a toy iPhone. Perhaps the real lesson is not to use a toy cell phone for real work.

      Although that cloud crap needs to die too.

      • (Score: 3, Informative) by Runaway1956 on Friday August 21 2020, @07:55PM

        by Runaway1956 (2926) Subscriber Badge on Friday August 21 2020, @07:55PM (#1040070) Journal

        a high-end graphics tool on a toy iPhone

        My first reading missed that. Only on Mac mobile operating systems? I have to agree, if you're using a iPhone as a computer, you're not doing much of anything right.

        --
        ‘Never trust a man whose uncle was eaten by cannibals’
      • (Score: 3, Touché) by Spamalope on Saturday August 22 2020, @12:41AM

        by Spamalope (5233) on Saturday August 22 2020, @12:41AM (#1040194) Homepage

        How about: Adobe was trying to sell expensive graphics tools to buyers of status symbol priced phones figuring they'd snag some without regard to the practicality.

    • (Score: 3, Interesting) by Anonymous Coward on Friday August 21 2020, @07:38PM

      by Anonymous Coward on Friday August 21 2020, @07:38PM (#1040063)

      I used adobe cloud in College, trust me this is the best that pos has ever worked. It was totally inept at anything, spawning copies of files instead of syncing all the time. I would manually have to delete 9 copies of every file,.verifying that the version I was keeping was the most up to date once a week. I can totally see them fucking up like this in a sad effort to finally have the thing work sanely.

    • (Score: 2) by sjames on Friday August 21 2020, @08:48PM

      by sjames (2882) on Friday August 21 2020, @08:48PM (#1040091) Journal

      Try Adobe products, you'll shit a brick!

  • (Score: 0) by Anonymous Coward on Friday August 21 2020, @07:38PM (3 children)

    by Anonymous Coward on Friday August 21 2020, @07:38PM (#1040062)

    [MARY]
    In every job that must be done
    There is an element of fun
    You find the fun and snap!
    The job's a game

    And every task you undertake
    Becomes a piece of cake
    A lark! A spree! It's very clear to see that

    A spoonful of sugar helps the medicine go down
    The medicine go down, the medicine go down
    Just a spoonful of sugar helps the medicine go down
    In a most delightful way

    A robin feathering his nest
    Has very little time to rest
    While gathering his bits of twine and twig
    Though quite intent in his pursuit
    He has a merry tune to toot
    He knows a song will move the job along

    A spoonful of sugar helps the medicine go down
    The medicine go down, the medicine go down
    Just a spoonful of sugar helps the medicine go down
    In a most delightful way

    The honey bees that fetch the nectar
    From the flowers to the comb
    Never tire of ever buzzing to and fro
    Because they take a little nip
    From every flower that they sip
    And hence (And hence)
    They find (They find)
    Their task is not a grind

    (Ah-h-h-h-h-h-h-h-h-h-h ah!)

    • (Score: -1, Offtopic) by Anonymous Coward on Friday August 21 2020, @08:52PM (2 children)

      by Anonymous Coward on Friday August 21 2020, @08:52PM (#1040094)

      In other words...

      Were you burned by the market leader
      Now you feel like a bottom feeder
        Don’t go back
      Try a new app
      Discover the joy
      Of learning a new toy

      • (Score: 0) by Anonymous Coward on Friday August 21 2020, @09:02PM (1 child)

        by Anonymous Coward on Friday August 21 2020, @09:02PM (#1040102)

        The hardest hindrance to switch
        Is gone! All your files in the ditch
        The only way to make Adobe pay
        Is to delete the app this very day

        • (Score: 0) by Anonymous Coward on Friday August 21 2020, @09:13PM

          by Anonymous Coward on Friday August 21 2020, @09:13PM (#1040108)

          -- Burma Shave!

  • (Score: 2) by DannyB on Friday August 21 2020, @08:22PM (3 children)

    by DannyB (5839) Subscriber Badge on Friday August 21 2020, @08:22PM (#1040079) Journal

    Please help me recover my files.

    Attached, you can find my file backups on the floppy disk stapled to this letter.

    Thanks

    --
    Since nobody defrags SSDs anymore, they are more (or less?) prone to failure of their seek mechanisms.
    • (Score: 5, Informative) by PinkyGigglebrain on Saturday August 22 2020, @01:17AM

      by PinkyGigglebrain (4458) on Saturday August 22 2020, @01:17AM (#1040209)

      You would actually have a pretty good chance of recovering the data from a floppy with a staple through it.

      Usually data gets written to a floppy from the center out. Odds are a staple would be on the outer edge of the platter. And even then you could just read the disk bit by bit and get most of the data back.

      I used to do forensic data retrieval from floppies and HDs that had been through some pretty harsh treatment, I was frequently amazed at how much data could be retrieved, even from compressed files depending on the algorithm used.

      --
      "Beware those who would deny you Knowledge, For in their hearts they dream themselves your Master."
    • (Score: 2) by HiThere on Saturday August 22 2020, @03:41AM (1 child)

      by HiThere (866) Subscriber Badge on Saturday August 22 2020, @03:41AM (#1040266) Journal

      That sounds familiar from decades ago, but I can't remember the context. Was it in Datamation?

      --
      Javascript is what you use to allow unknown third parties to run software you have no idea about on your computer.
      • (Score: 2) by DannyB on Sunday August 23 2020, @12:57AM

        by DannyB (5839) Subscriber Badge on Sunday August 23 2020, @12:57AM (#1040581) Journal

        I heard it decades ago. Probably early 80's. But I could not possibly cite a source.

        --
        Since nobody defrags SSDs anymore, they are more (or less?) prone to failure of their seek mechanisms.
  • (Score: 3, Interesting) by shortscreen on Friday August 21 2020, @09:13PM (1 child)

    by shortscreen (2252) on Friday August 21 2020, @09:13PM (#1040107) Journal

    The device owner is confined to a lower privilege level by the OS but remote third-party software developers are allowed to delete the owner's files...

    I know they have various allow/deny prompts now to put limits on misbehaving apps. Maybe they still need to add "This program wants to delete all your photos [allow] [deny]?"

    • (Score: 3, Insightful) by PinkyGigglebrain on Saturday August 22 2020, @01:06AM

      by PinkyGigglebrain (4458) on Saturday August 22 2020, @01:06AM (#1040206)

      the problem with developing idiot proof software is Nature just evolves better idiots.

      --
      "Beware those who would deny you Knowledge, For in their hearts they dream themselves your Master."
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