from the big-trouble-in-little-Japan dept.
Microsoft bids farewell to Internet Explorer on Thursday, stirring a sense of panic among many businesses and government agencies in Japan that waited to update their websites until the last minute.
Since April, Tokyo-based software developer Computer Engineering & Consulting has been inundated with requests for help.
[...] "They have known [about the phaseout] for a long time, but they must have postponed taking actions," said a CEC official, who expects the chaos among the procrastinated customers to last for "a few months."
[...] They said the browser was used for employee attendance management, expenses settlement and other internal tools. In some cases, they have no choice but to use Internet Explorer because of clients' systems used to handle orders. Over 20% of these respondents did not know or had not figured out how to transition to other browsers after Internet Explorer's retirement.
Government agencies are particularly slow to respond. The portal site for information on government procurement and bidding will switch its recommended browsers to Microsoft's new Edge and Google Chrome on Thursday. But for Japan Pension Service, notices concerning online applications must be viewed in Edge's Internet Explorer mode. The website of a government-backed mutual aid corporation for private schools still listed Internet Explorer as its only recommended browser.