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posted by janrinok on Tuesday November 22, @12:34PM   Printer-friendly

Linode have made a further announcement:

We will be performing an emergency service-affecting network maintenance in our US-Central (Dallas) data center from 00:00 (CST) until 04:00 (CST) [(06:00 until 10:00 UTC)] on Wednesday, November 23rd. This maintenance is to address issues identified from the incident that occurred earlier today at our US-Central (Dallas) Data Center. At this time, we believe the root cause is isolated to a single redundant switch pair. During this service-affecting maintenance, customers may see an increased chance of increased latency or packet loss.


Linode is experiencing problems in its Dallas Servers. This is having a knock on effect on our availability so you may experience some site issues. We are aware of the problems but there is nothing we can do.

  • Update - Our Engineers are still performing emergency maintenance in Dallas within our routing environment. We will provide additional updates as soon as possible.
  • Nov 22, 2022 - 12:14 UTC
  • Update - Our Engineers will be performing emergency maintenance within our routing environment to address the connection issues observed in our Dallas Data Center. During this time some customers may observe additional networking traffic issues.
  • Nov 22, 2022 - 11:02 UTC
  • Update - We are continuing to investigate this issue.
  • Nov 22, 2022 - 10:00 UTC
  • Update - We are continuing to investigate this issue.
  • Nov 22, 2022 - 08:52 UTC
  • Update - We are continuing to investigate the connectivity issue affecting our Dallas data center. We will provide additional updates as soon as possible.
  • Nov 22, 2022 - 07:52 UTC
  • Update - We are continuing to investigate this issue.
  • Nov 22, 2022 - 06:49 UTC

[UPDATE: as of 13:54 UTC Linode state that they have completed their recovery work and everything should be working again. JR]

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  • (Score: 3, Insightful) by hubie on Tuesday November 22, @12:43PM (2 children)

    by hubie (1068) Subscriber Badge on Tuesday November 22, @12:43PM (#1281013) Journal

    Big thanks to those working these issues.

    • (Score: 2) by PiMuNu on Tuesday November 22, @12:45PM

      by PiMuNu (3823) Subscriber Badge on Tuesday November 22, @12:45PM (#1281014)

      Seconded

    • (Score: 3, Informative) by hubie on Tuesday November 22, @01:10PM

      by hubie (1068) Subscriber Badge on Tuesday November 22, @01:10PM (#1281018) Journal

      FYI: I don't know how these things all interplay and whether this is an issue on our side or theirs, but the post counts are currently all showing zero.

  • (Score: 2) by Kell on Tuesday November 22, @12:51PM

    by Kell (292) on Tuesday November 22, @12:51PM (#1281016)

    That would explain why I couldn't reach the website of the ol' Piggly Wiggly on South Lumpkin st.

    --
    Scientists ask questions. Engineers solve problems.
  • (Score: 2, Funny) by Runaway1956 on Tuesday November 22, @01:58PM

    by Runaway1956 (2926) Subscriber Badge on Tuesday November 22, @01:58PM (#1281021) Homepage Journal

    I did a search of Dallas News for terrorists holding servers hostage, and got no hits at all. THEY'RE KEEPING IT SECRET!!!

    --
    "no more than 8 bullets in a round" - Joe Biden
  • (Score: 1, Offtopic) by mrpg on Tuesday November 22, @02:17PM

    by mrpg (5708) <mrpgNO@SPAMsoylentnews.org> on Tuesday November 22, @02:17PM (#1281024) Homepage

    test

  • (Score: 4, Informative) by drussell on Tuesday November 22, @04:26PM

    by drussell (2678) Subscriber Badge on Tuesday November 22, @04:26PM (#1281061) Journal

    Apparently they've scheduled additional "maintenance" for the wee hours tomorrow (Wednesday the 23rd of November, Dallas time) morning:

    Emergency Network Maintenance - US-Central (Dallas)
    Scheduled for Nov 23, 06:00 - 10:00 UTC

    We will be performing an emergency service-affecting network maintenance in our US-Central (Dallas) data center from 00:00 (CST) until 04:00 (CST) on Wednesday, November 23rd. This maintenance is to address issues identified from the incident that occurred earlier today at our US-Central (Dallas) Data Center. At this time, we believe the root cause is isolated to a single redundant switch pair. During this service-affecting maintenance, customers may see an increased chance of increased latency or packet loss.

    It sounds as if it is indeed a problem with internal Linode networking rather than an external uplink or something. This makes sense given the observed effects of the failure mode.

  • (Score: 3, Insightful) by ikanreed on Tuesday November 22, @04:41PM (6 children)

    by ikanreed (3164) on Tuesday November 22, @04:41PM (#1281067) Journal

    Two 9s should be enough for any site smaller than a million daily users. Unending uptime for most things just doesn't matter as much as we act like it does.

    • (Score: 3, Insightful) by RS3 on Tuesday November 22, @04:51PM

      by RS3 (6367) on Tuesday November 22, @04:51PM (#1281070)

      Two 9s

      I don't understand, what do you mean by "Two 9s"?

      Oh, maybe 99% uptime?

    • (Score: 3, Informative) by maxwell demon on Tuesday November 22, @08:33PM (4 children)

      by maxwell demon (1608) Subscriber Badge on Tuesday November 22, @08:33PM (#1281143) Journal

      99% uptime means about three and a half days of downtime per year.

      --
      The Tao of math: The numbers you can count are not the real numbers.
      • (Score: 2) by ikanreed on Tuesday November 22, @08:54PM (3 children)

        by ikanreed (3164) on Tuesday November 22, @08:54PM (#1281146) Journal

        yeah, and I think that's totally reasonable for anything that doesn't "matter"

        • (Score: 0) by Anonymous Coward on Tuesday November 22, @10:10PM (2 children)

          by Anonymous Coward on Tuesday November 22, @10:10PM (#1281161)

          Just as long as it happens when I'm sleeping, then the downtime is fine with me...(grin).

          • (Score: 2) by coolgopher on Wednesday November 23, @07:07AM (1 child)

            by coolgopher (1157) Subscriber Badge on Wednesday November 23, @07:07AM (#1281230)

            We're in the wrong timezone for that, you know :P

            • (Score: 1, Funny) by Anonymous Coward on Thursday November 24, @06:41AM

              by Anonymous Coward on Thursday November 24, @06:41AM (#1281412)
              The the Bosses might approve - SN downtime during working hours = higher productivity...
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