https://techcrunch.com/2024/07/24/crowdstrike-offers-a-10-apology-gift-card-to-say-sorry-for-outage/
CrowdStrike, the cybersecurity firm that crashed millions of computers with a botched update all over the world last week, is offering its partners a $10 Uber Eats gift card as an apology, according to several people who say they received the gift card, as well as a source who also received one.
On Tuesday, a source told TechCrunch that they received an email from CrowdStrike offering them the gift card because the company recognizes "the additional work that the July 19 incident has caused."
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CrowdStrike Offers a $10 Apology Gift Card to Say Sorry for Outage
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(Score: 3, Funny) by Barenflimski on Saturday July 27 2024, @08:56AM (3 children)
$10. It costs $10 to drive to McDonalds. Good show @Crowdstrike. #wtf
(Score: 5, Interesting) by canopic jug on Saturday July 27 2024, @09:25AM (1 child)
It costs $10 to drive to McDonalds.
Not only is the paltry sum of $10 a giant 'fuck you' compared to the damage done by the combination of Windows and CrowStrike, it's an especially big 'fuck you' to the hourly workers fiddling with M$ gimmicks^wproducts, and it's an even bigger, meta 'fuck you' message to any and all hourly workers everywhere regardless of field of work. Uber is not even a legitimate service. It's living off of venture capital [investopedia.com] while severely underpaying its employees [medium.com], some of them don't actually break even. The only obvious goal is that the backers of Uber are doing what they can to finish knocking the bottom out of what's left of the labor market [bostonglobe.com]. The same applies to the other 'gig' apps.
Money is not free speech. Elections should not be auctions.
(Score: 1, Informative) by Anonymous Coward on Saturday July 27 2024, @08:25PM
Its not CrowStrike, you idiot - its Clown Strike!
--
You have the right to remain stupid - like it and keep it - under Trump, its the only right you will still have!
(Score: 0) by Anonymous Coward on Saturday July 27 2024, @06:57PM
Hey, it's better than what you will get in a class action... The only losers would be the lawyers
(Score: 4, Touché) by looorg on Saturday July 27 2024, @10:02AM (1 child)
Can you even get anything via Uber eats (or similar services) for $10? I don't think it would even cover the cost of a snack much less a lunch. Considering that at least half the amount gifted is going to go to the delivery charge of the service used. So what can you get for $5? Nothing good. Just like their software or QA.
(Score: 4, Interesting) by JoeMerchant on Saturday July 27 2024, @02:44PM
$10 is what you should be tipping your Uber Eats driver when they deliver $200 worth of food to your party of 8. Don't have a party of eight or more? Slap your fat backsides in one of your three row SUVs and get your own damn food.
As for CloudStrike, I think my position as internal cyber security subject matter expert just increased in value even more than the 8% raise they just gave me.
🌻🌻🌻 [google.com]
(Score: 1, Funny) by Anonymous Coward on Saturday July 27 2024, @12:36PM
Everyone tried to redeem the gift cards at once and DDoS'd the Uber Eats site, which then decided all the cards were invalid.
(Score: 5, Interesting) by SomeGuy on Saturday July 27 2024, @01:17PM (13 children)
A gift card?
A damn gift card?
No, they are not going to hire an IT professional full time that can get to know the ins and outs of their system, provide quick turnaround, and prevent shit like this from happening in the first place.
No, it is still somehow cheaper to send out a gift card and keep paying peanuts to a glob of random outsourced Indians that shit on a keyboard and call it code.
Meanwhile all the higherups/MBAs/CxOs will go home with obscene bonuses.
(Score: 3, Touché) by HiThere on Saturday July 27 2024, @01:32PM (3 children)
Well, a gift card that's been cancelled might be even cheaper.
Javascript is what you use to allow unknown third parties to run software you have no idea about on your computer.
(Score: 3, Interesting) by JoeMerchant on Saturday July 27 2024, @02:49PM (2 children)
We just ate at a Mexican restaurant where we had a $50 off $100 or more coupon. We saved more money by skipping the $14 margaritas and $12 desserts and just paid $46 for fajitas and quesadillas with no coupon.
🌻🌻🌻 [google.com]
(Score: 2) by VLM on Saturday July 27 2024, @05:36PM (1 child)
Dang, I remember when those places used to be the "cheap lunch" spots. Like when you can't even afford taco bell you go to the family-owned place downtown.
(Score: 2) by JoeMerchant on Sunday July 28 2024, @01:30AM
In 2004 we had a Mexican lunch spot that ran $2 lunch specials (when most lunches ran $6 to $10 in the neighborhood.) We had to "correct" some engineers who thought they should still tip 15% to the waitress who brought endless chips and salsa and kept the drinks full.
Still, the big plate of flaming fajitas with shrimp and steak has never been cheap.
🌻🌻🌻 [google.com]
(Score: 4, Interesting) by JoeMerchant on Saturday July 27 2024, @02:47PM
Our random outsourced Indians don't code for cyber security, they just generate the regulatorily required documentation.
🌻🌻🌻 [google.com]
(Score: 0, Troll) by stratified cake on Saturday July 27 2024, @02:49PM (6 children)
Pretty generous, given that they did nothing wrong and what happened is the fault of Microsoft and the EU.
A few more rounds of crisis communication and they'll try to retroactively charge their victims^valued customers for the exciting, real-time ransomware simulator they forgot to opt out of.
(Score: 5, Insightful) by sjames on Saturday July 27 2024, @04:49PM (5 children)
They did plenty wrong. They pushed out a bad update that obviously had no QA whatsoever. They designed it to push out everywhere at once with no ability for local admins to have any control or even notification of the update. Since the update was all zeros, there apparently wasn't even effective checksumming done on the client end to avoid attempting to run garble as code.
(Score: 2) by RS3 on Saturday July 27 2024, @05:29PM (3 children)
I know of checksums, but haven't studied them in detail. Would an all-zero file have an all-zero checksum, thus passing checksum test? (an all-zero checksum should never pass, but maybe they forgot to "sanitize" the checksum result)
(Score: 3, Informative) by quietus on Saturday July 27 2024, @05:49PM
Nop to the all-zero's checksum -- you get a string of hexadecimal characters, but not all zeroes. The real question is: an all-zeroes [security] update?
(Score: 3, Informative) by kazzie on Saturday July 27 2024, @06:04PM
That depends entirely on the checksum algorithm used. To give a simplistic example, an even parity will give a one-bit 0 checksum for your all-zero file, but odd parity would give a '1'.
(Score: 2, Informative) by anubi on Saturday July 27 2024, @09:43PM
Some of those checksums are just that.
Sum+=data // running sum in the loop.
Just to confuse things, they also call a cyclic redundancy check a "checksum"
https://html.duckduckgo.com/html?q=crc8 [duckduckgo.com]
"Prove all things; hold fast that which is good." [KJV: I Thessalonians 5:21]
(Score: 4, Touché) by VLM on Saturday July 27 2024, @05:38PM
IoT-world gets lots of things wrong, especially security in general, but at least updates usually are done A/B style and in waves.
Pretty bad when a smartmeter or similar is more professionally managed than corporate "security" solutions for PCs.
(Score: 4, Funny) by sjames on Saturday July 27 2024, @05:18PM
I guess those pathetic office pizza parties were getting too expensive.
(Score: 3, Insightful) by anubi on Saturday July 27 2024, @06:07PM
What CrowdStrike did is human nature.
We will push the limits to find where they are. Like what kids will do.
Ouch by Ouch they learn not to do certain things. Older, more experienced people won't do things younger, less experienced people will do.
Carelessness will likely net you an Ouchie!
Well, CrowdStrike (and their customers) just experienced a helluva Ouchie...as a result of carelessness of using the powerful, but very risky tool of Push Technology to carelessly push an insufficiently tested code change into thousands of customer machines with no automatic rollback.
They got a helluva big Ouchie for doing that.
The Makers of Schedules had to.be retaught a lesson: Haste makes Waste. They didn't learn from earlier lessons, and had to take a refresher course. More experienced people like to think things over before actually doing something irreversible. Measure twice, cut once. More inexperienced people will set the metric at "how much" and not consider the "quality" parameter. The cost of a failure is the prime consideration as how much weight one should place on the "quality" parameter. The more experience one has, the larger the amount of knowledge which will be considered to make a plan of action. A man with little to consider can make much more timely plans, however those plans are likely rife with expensive surprises.
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On a personal note, my fear of a CrowdStrike type Ouchie is the driver for my "vaccine Hesitancy" on resisting injecting an unknown substance, whose contents are classified, released under EUA to circumvent testing, with my Nuremberg Rights being circumvented by denial of social interaction enforced by government mandate to show proof of compliance to orders. Papers, Please!
I still don't know the fallout. I remember the Thalidomide babies well. I remember the Apollo Fire. I remember the Melamine in the Cat Food. I personally experienced the haste-makes-waste paradigm play out upon a corporate buyout. I'm watching Boeing go through this, trying to maintain the profitability of a business mindset without the hesitancies of the engineering mindset. I know the "leadership" types will get awful "push"-y as their privilege of rank shields them from personal responsibility of their actions.
How likely would it be that I get screwed up with all sorts of biological malfunctions as a result of my obedience to the Public Official? Who is held responsible for me? Am I to believe whatever is said behind a podium into a microphone?
https://duckduckgo.com/?q=We+are+in+danger+of+producing+an+educated+proletariat [duckduckgo.com]
"We are in danger of producing an educated proletariat."
Experienced people are likely to become disobedient if given bullshit orders.
We're sorry. We didn't know it would do that. Here's $10. But we are not about to refund all the tax money your politicians awarded us to do this, and we thank them for passing Law and providing armed enforcement to compel law-abiding people, inexperienced obedient people to participate in our experiments. While you may now have an irreparable body, you have a copy of our heartfelt "thank you" from thousands of people your labors and willingness to share ( under fear of sanction ) , have made millionaires of.
I am just trying to be honest here of how I see the predicament I am in. Damned if I do, Damned if I don't. Falling back to "To thy own self be true."
"Prove all things; hold fast that which is good." [KJV: I Thessalonians 5:21]