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The Federal Communications Commission announced today the Commission will release robocall and telemarketing consumer complaint data weekly to help developers build and improve "do-not-disturb" technologies that allow consumers to block or filter unwanted calls and texts. The data, including originating phone numbers of telemarketers and automated robocalls, will be released and available on the FCC's Consumer Help Center's website.
"Consumers want and deserve effective tools to empower them to choose the calls and texts they receive. This data will help improve do-not-disturb technologies so they can provide the best service for consumers," said Alison Kutler, chief of the FCC's Consumer and Governmental Affairs Bureau, which manages consumer complaints. "As we encourage providers to offer these services, and as the Commission recently made clear that there are no legal barriers to doing so, we continue to look for ways to help facilitate important consumer tools."
(Score: 1) by tftp on Sunday October 25 2015, @10:25PM
My experience is that most frustration with telemarketers comes from the offshore overly pushy ones.
My experience is that most frustration with telemarketers comes from the fact that they called me. I wouldn't know if they are pushy or not, since I do not talk to them. If they want to be pushy into a disconnected line, it's certainly their right :-)
(Score: 1) by caffeine on Sunday October 25 2015, @11:11PM
From what they have told me they prefer someone who is not interested to just hang up. The problem is lots of people feel too polite to just hang up and try to say no thank you instead. A well paid and regulated telemarketer will take that as a no, thank them for their time and move onto the next call. A desperate commission only telemarketer will bully the customer.
The reason I commented on this article was that DNC systems have actually made things worse in Australia for the general public not better.
I understand many people do not like telemarketing, but we need to consider the whole problem when coming up with a solution to it. A DNCR can work but needs to focus on the real problem rather than just the easy to solve local component. While you are solving that, can you stop door knockers, charity muggers, online advertising and the intrusive commercials being inserted into the middle of a show I am watching on TV.
(Score: 1) by tftp on Monday October 26 2015, @12:07AM
I am indeed aware that by hanging up on them I give them more time to victimize someone else. But I am not willing to be a honeypot.
While you are solving that, can you stop door knockers, charity muggers, online advertising and the intrusive commercials being inserted into the middle of a show I am watching on TV.
I solved the TV show problem many years ago. But I won't tell you how, because my method causes irritation to some on /. and SN :-) I am largely free of unwanted offers these days.