Sneaky user interfaces, such as unwanted bundleware default checkboxes are now expanding into digital newspaper subscriptions. The Boston Globe's site uses lightly-colored close buttons and increases the price as the user goes through the sales process, as well as includes some newsletter-signup defaults. These dishonest-by-design interface elements that are intended to trick or obfuscate users are called dark patterns.
What are some of the most egregious examples you have seen? Have you even been asked to implement a design you found morally distasteful?
(Score: 3, Interesting) by Webweasel on Tuesday April 26 2016, @01:31PM
Errr... no that's not quite right.
Certainly direct debit has some authorisation issues, anyone who knows you bank account number can setup a direct debit as http://www.theguardian.com/money/2008/jan/07/personalfinancenews.scamsandfraud [theguardian.com]Jeremey Clarkson knows.
However, your wrong about getting your money back. See here: https://en.wikipedia.org/wiki/Direct_debit#Guarantee [wikipedia.org]
The Direct Debit Guarantee provides three important safeguards to protect customers:
Immediate refunds. Customers can get a full and immediate refund from their bank or building society in the event of an error in the payment of a Direct Debit.
Advance notice. Customers must be told the amount and date of each payment 10 working days (unless agreed otherwise) in advance.
Instant cancellations. Customers can cancel a Direct Debit at any time
Applys in the UK only though, so YMMV
Priyom.org Number stations, Russian Military radio. "You are a bad, bad man. Do you have any other virtues?"-Runaway1956
(Score: 3, Informative) by pendorbound on Tuesday April 26 2016, @02:30PM
There are far fewer protections on direct debit in the US. In some egregious cases, closing your bank account may not even be enough to stop it as many banks will (helpfully) automatically reopen an account if there's activity on it within 30 days of closing. And charge you overdraft fees for the debits against it after you closed & zeroed it.
(Score: 2) by Scruffy Beard 2 on Tuesday April 26 2016, @04:42PM
In my country (Canada) you can tell your bank to "stop payment". The fee for this is much lower than any overdraft fees.
(Score: 0) by Anonymous Coward on Tuesday April 26 2016, @06:05PM
> Applys in the UK only though, so YMMV
You really buried the lead there.
(Score: 3, Interesting) by Nuke on Wednesday April 27 2016, @12:14PM
Customers can get a full and immediate refund from their bank or building society in the event of an error in the payment of a Direct Debit.
Yes, I keep hearing that. But it does not mean an error in your opinion, it means an error in everyone's agreed opinion, including the merchant's. The merchant in the case being discussed here would not agree that there had been an error, they would claim that you had just changed your mind after buying something. I am in the UK too BTW.