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Ron Nixon reports at The New York Times that facing a backlash over long security lines and management problems, TSA administrator Peter V. Neffenger has shaken up his leadership team, replacing the agency's top security official Kelly Hoggan and adding a new group of administrators at Chicago O'Hare International Airport. Beginning late that year, Hoggan received $90,000 in bonuses over a 13-month period, even though a leaked report from the Department of Homeland Security showed that auditors were able to get fake weapons and explosives past security screeners 95 percent of the time in 70 covert tests. Hoggan's bonus was paid out in $10,000 increments, an arrangement that members of Congress have said was intended to disguise the payments. During a hearing of the House Oversight Committee two weeks ago, lawmakers grilled Mr. Neffenger about the bonus, which was issued before he joined the agency in July. Last week and over the weekend, hundreds of passengers, including 450 on American Airlines alone, missed flights because of waits of two or three hours in security lines, according to local news reports. Many of the passengers had to spend the night in the terminal sleeping on cots. The TSA has sent 58 additional security officers and four more bomb-sniffing dog teams to O'Hare.
Several current and former TSA employees said the moves to replace Hoggan and add the new officials in Chicago, where passengers have endured hours long waits at security checkpoints, were insufficient. "The timing of this decision is too late to make a real difference for the summer," says Andrew Rhoades, an assistant federal security director at Minneapolis-St. Paul International Airport who testified his supervisor accused him of "going native" after attending a meeting at a local mosque and that TSA's alleged practice of "directed reassignments," or unwanted job transfers were intended to punish employees who speak their minds.. "Neffenger is only doing this because the media and Congress are making him look bad."
(Score: 0) by Anonymous Coward on Wednesday May 25 2016, @07:31AM
I go through international O'Hare terminal a few times a year. It has gotten much better in the last couple of years, especially inbound. The queues used to take 1-2 hours to get out of the terminal building, now it is more like 20 minutes. Outbound I never really noticed much of a queue, not more than the usual 30 minutes.
(Score: 3, Interesting) by rondon on Wednesday May 25 2016, @12:07PM
I was just there, on a 2.5 hour layover between a domestic and international leg of my flight, and I thought I was going to miss it while waiting in line for security. The security line took me a full 2 hours of that time. The one friendly TSA agent I ran into mentioned that this was completely normal for the time of day.
I was suitably disgusted, and plan to never connect in O'Hare again in this lifetime.
(Score: 2) by Phoenix666 on Wednesday May 25 2016, @03:28PM
Seriously it's gotten to the point where, if you don't have to be there and back within a day, take the train or drive. Anything, anything, anything to avoid the TSA. When my grandmother died out West, I drove tag-team with my brother rather than fly; if I needed to go to Europe for some reason, I'd frankly rather sail.
Washington DC delenda est.
(Score: 1, Insightful) by Anonymous Coward on Wednesday May 25 2016, @05:36PM
Consequently the cruise ship business is booming. [cruisingdoneright.com] And that's despite all the plague ships in the news [qz.com] You know the TSA are bad when people are choosing norovirus over the TSA.