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posted by janrinok on Wednesday September 28 2016, @09:46AM   Printer-friendly
from the never-give-up dept.

El Reg reports

Jesse Worley said he'd received a cheque for $650 from Microsoft--seen by The Register--which he told us he'd received after threatening the giant with court action over an unwanted Windows 10 upgrade.

Tech consultant Worley sought payment from the vendor for the 10 hours it took to rebuild his grandfather's custom-build PC, re-installing Windows 7 to resemble Windows XP, in order to banish Windows 10.

[...] "Had Microsoft not gone out of their way to be deceptive, my grandfather pretty clearly wouldn't have been updated to Windows 10", he said.

"They interrupted the basic functions of their own software--the X button--in an attempt to fool people into updating, so any affirmative consent he or anyone else may have given for the update can't be considered valid during that period."

[...] Worley had built the PC 10 years ago when his grandfather was first diagnosed with Alzheimer's. The build was designed to resemble Windows XP, which his relative had used while at work and was therefore familiar with.

[...] Worley was seeking $650 for the 10 hours he'd had to spend rebuilding the PC. He had tried a rollback but that failed, and he was forced to rebuild the installation with a boot drive, as the system lacked a CD.

[...] Worley has now encouraged other customers to take action through the small claims system if they, too, got Windows 10 without wanting it.

Previous: Upset with Automated Windows 10 Upgrade, Californian Takes Microsoft to Court... and Wins


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  • (Score: 2) by mcgrew on Wednesday September 28 2016, @05:25PM

    by mcgrew (701) <publish@mcgrewbooks.com> on Wednesday September 28 2016, @05:25PM (#407522) Homepage Journal

    RTFA, n00b. It was an Alzheimer's patient with a customized W7 machine set up to look, act, and work like a W98 box, so the old guy could still play minesweeper. It was his son who threatened MS. Most W7 users wouldn't have to spend 10 hours to restore it to how it was, although your computer is completely unusable for a day while it rolls back; I tried W10, hated it, and rolled it back. It took all day, but little effort on my part.

    --
    Carbon, The only element in the known universe to ever gain sentience
    Starting Score:    1  point
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  • (Score: 2) by isostatic on Thursday September 29 2016, @10:49AM

    by isostatic (365) on Thursday September 29 2016, @10:49AM (#407827) Journal

    Most W7 users wouldn't have to spend 10 hours to restore it to how it was, although your computer is completely unusable for a day while it rolls back; I tried W10, hated it, and rolled it back. It took all day, but little effort on my part.

    10 hours is about "a day". If I spent a day with a client rolling back windows 10 or installing windows 7 (well I wouldn't know how to to be honest) I'd bill them for the 10 hours, and $65 an hour sounds very reasonable - far less than I'd charge for work I like doing.

    • (Score: 2) by mcgrew on Thursday September 29 2016, @04:33PM

      by mcgrew (701) <publish@mcgrewbooks.com> on Thursday September 29 2016, @04:33PM (#407993) Homepage Journal

      I wasn't on it for ten hours, my part took maybe five minutes and it churned away doing its thing.

      --
      Carbon, The only element in the known universe to ever gain sentience
  • (Score: 0) by Anonymous Coward on Thursday September 29 2016, @04:39PM

    by Anonymous Coward on Thursday September 29 2016, @04:39PM (#407999)

    Somebody should email the guy about that story on the ultrasound alzheimers treatment, and with any luck it will hit clinical trials in time for the man's grandfather to recieve treatment so that he can have a few more good years!