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posted by LaminatorX on Thursday February 20 2014, @02:30AM   Printer-friendly
from the you-must-be-new-here dept.

Walzmyn writes:

"The company I work for is not a tech company. We are, however, a multi-national, multi-billion dollar company that claims to be the largest of our kind in three industries (and second largest in a 4th). And yet, our company network sucks. There is a mishmash of Citrix and SAP, multiple web-portals, and none of them work with each other. The several thousand non-technical people that work for this company are routinely asked to interface with this system and end up spending time with the helpdesk or with a supervisor looking over the shoulder for something that was supposed to be private.

I've heard of similar situations with other companies, so I wanted to ask the folks that live and breathe the tech sector this: Why can't a company this size get something so fundamental done right? Why can't they at least hire a third party to do it right for them?"

 
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  • (Score: 2, Interesting) by shortscreen on Thursday February 20 2014, @09:12AM

    by shortscreen (2252) on Thursday February 20 2014, @09:12AM (#3279) Journal

    I work in a mostly non-tech role at a non-tech company. There's plenty for me to rant about. Having to wait 10 minutes for some shitty web app to load just so I can fill out daily checklists and whatnot. Having to shut off machinery and manipulate parts of it with brute force, because the control software accidentally jammed one moving part against another and caused the operator's GUI to get stuck in a reset loop. Parts of the corporate website that only work in a certain version of a certain browser. Random crashes and nonsense error messages everywhere. etc.

    I think most non-techies just have low expectations and don't even dream of a fantasy world where everything is quick, consistent, and sensible.

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