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Walzmyn writes:
"The company I work for is not a tech company. We are, however, a multi-national, multi-billion dollar company that claims to be the largest of our kind in three industries (and second largest in a 4th). And yet, our company network sucks. There is a mishmash of Citrix and SAP, multiple web-portals, and none of them work with each other. The several thousand non-technical people that work for this company are routinely asked to interface with this system and end up spending time with the helpdesk or with a supervisor looking over the shoulder for something that was supposed to be private.
I've heard of similar situations with other companies, so I wanted to ask the folks that live and breathe the tech sector this: Why can't a company this size get something so fundamental done right? Why can't they at least hire a third party to do it right for them?"
(Score: 3, Informative) by pacov on Thursday February 20 2014, @01:22PM
I work at a fairly large (130k+ employees) non-tech company. The single most important objective is production, and each site manager (120+ sites) is responsible for maintaining that flow of goods 24/7 very close to 365. Those site managers individually have the final say over implementing IT projects that have the possibility of interrupting production at their site. Something as helpful and innocuous as upgrading their DB servers will be denied, even after all testing of their applications has shown they will gain many man hours of time with the upgrades, due to a complete downtime requirement of 24 hours.
I can't tell if they don't understand the math, or if that single blip of no production instills a fear that the corporate office will fire them. Which ever it is, the spice must flow...