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Why Can't Non-Tech Companies Do Tech Well?

posted by LaminatorX on Thursday February 20 2014, @02:30AM   Printer-friendly
from the you-must-be-new-here dept.

Walzmyn writes:

"The company I work for is not a tech company. We are, however, a multi-national, multi-billion dollar company that claims to be the largest of our kind in three industries (and second largest in a 4th). And yet, our company network sucks. There is a mishmash of Citrix and SAP, multiple web-portals, and none of them work with each other. The several thousand non-technical people that work for this company are routinely asked to interface with this system and end up spending time with the helpdesk or with a supervisor looking over the shoulder for something that was supposed to be private.

I've heard of similar situations with other companies, so I wanted to ask the folks that live and breathe the tech sector this: Why can't a company this size get something so fundamental done right? Why can't they at least hire a third party to do it right for them?"

 
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  • (Score: 1) by Walzmyn on Thursday February 20 2014, @11:36PM

    by Walzmyn (987) on Thursday February 20 2014, @11:36PM (#3874)

    That's a very good point. In this care I'd define well as: Works 90% of the time.
    And I'd call freaking spectacular as : separate parts working together.
    A healthy dose of common sense would be removing lots and lots of duplication and letting single pieces of software or at least single vendor solutions do what is now being done by dozens. No more than I interact with this system (I avoid it like the plague) I have 3 different username/passwords I have to keep up with for 3 different systems.