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From Ars Technica:
Imagine you just purchased a shiny new wireless router from Amazon, only to discover that the product doesn't work as you anticipated. To vent frustration and perhaps help others avoid the same mistake, you leave a negative product review-but some of your claims ultimately turn out to be incorrect or misleading. Now the company's attorneys want to sue you for your "illegal campaign to damage, discredit, defame, and libel" it. Are you going down in flames? Or can you say what you want on the Internet? As with many areas of law, the answers are nuanced and complicated. Our primer, however, will help you avoid the obvious pitfalls.
The article contains advice from defamation lawyer Lee Berlik and free speech attorney Paul Alan Levy.
(Score: 3, Interesting) by evilviper on Thursday May 15 2014, @08:06AM
You should have contacted Amazon customer support about it. They have a form specifically for such issues.
I had a pushy seller offering extra free products in exchange for removing negative feedback, so I reported the incident. Amazon doesn't let you know the results of their investigation and enforcement actions, but that seller did completely disappear from Amazon for about a month, and reappeared with a much smaller catalog of products.
Hydrogen cyanide is a delicious and necessary part of the human diet.