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from the better-for-the-computers-to-crash-than-the-planes dept.
Delta Airlines began cancelling thousands of its flights on Wednesday, April 5, 2017, blaming the resulting delays on thunderstorms at its Atlanta hub (https://www.nytimes.com/2017/04/07/business/delta-flights-canceled.html). The airline still has not recovered as of Saturday, April 8 — already this morning, Delta has cancelled another 275 flights.
The resulting chaos at airports has been extensively documented in a flyertalk thread (http://www.flyertalk.com/forum/delta-air-lines-skymiles/1834788-april-5-2017-delta-cancels-300-flights-due-thunderstorm.html). The thread contains pictures of people sleeping on airport floors, reports of 20-40 hour call wait times, and claims that Delta's crew-scheduling computers have crashed. In a thread at Airline Pilot Forums (http://www.11alive.com/news/local/long-lines-reported-saturday-morning-at-atlanta-airport/429759800), Delta employees are posting about waiting for work and not being called in.
(Score: 1, Interesting) by Anonymous Coward on Sunday April 09 2017, @07:44PM
Delta is in the process of upgrading their entire infrastructure and this **MAY** have been a result of a failed and overly aggressive deadline along with an inability to understand all of the app dependencies. Delta has taken a project that should have been done over a three year period to six months. This is in large part to the winning bidder promising more than they can deliver. Lesson: More people does not mean success and poor project scoping spells disaster. Expect more of these incidents this year.