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posted by on Wednesday April 12 2017, @03:37PM   Printer-friendly
from the customer-relations dept.

NPR reports

Passengers on a United Express flight from Chicago to Louisville, Ky., were horrified when a man was forcibly removed--violently wrenched from his seat and physically dragged down the aisle. [...] Videos of the scene have prompted calls to boycott United Airlines.

[...] The Chicago Department of Aviation [...] says the actions of the security officers were "not condoned by the Department" and that one individual has been placed on leave pending a review.

[...] Passengers had already boarded on Sunday evening [April 10] at O'Hare International Airport when United asked for volunteers to take another flight the next day to make room for four United staff members who needed seats.

The airline offered $400 and a free hotel, passenger Audra D. Bridges told the Louisville Courier-Journal. When no one volunteered, the offer was doubled to $800. When there were still no bites, the airline selected four passengers to leave the flight--including the man in the video and his wife.

"They told him he had been selected randomly to be taken off the flight", Bridges said.

[...] The man said he was a doctor and that he "needed to work at the hospital the next day", passenger Jayse D. Anspach said.

[...] Both Bridges and Anspach posted videos of three security officers, who appear to be wearing the uniforms of Chicago aviation police, wrenching the man out of his seat, prompting wails. His face appeared to strike an armrest. Then they dragged his limp body down the aisle.

Footage shows the man was bleeding from the mouth as they dragged him away. His glasses were askew and his shirt was riding up over his belly.

"It looked like he was knocked out, because he went limp and quiet and they dragged him out of the plane like a rag doll", Anspach wrote.

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  • (Score: 2) by Kromagv0 on Wednesday April 12 2017, @08:14PM (3 children)

    by Kromagv0 (1825) on Wednesday April 12 2017, @08:14PM (#493034) Homepage

    It had better be cash in hand and not some voucher for travel on their shitty airline. Beyond that it would be dependent on where I was stuck and since I only fly for work I would have to be coming back as policy says we cannot volunteer to give up our seat for outbound travel to a customer site. If I am flying back and get stuck in Pairs, Vienna, London, Vegas, Amsterdam, Sydney, or Tokyo and get put up in a hotel overnight I would probably take the first cash offer they had, if on the other hand I am stuck in Detroit or some other hell hole it would be well above a grand.

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  • (Score: 2) by kaszz on Wednesday April 12 2017, @08:20PM (2 children)

    by kaszz (4211) on Wednesday April 12 2017, @08:20PM (#493042) Journal

    Detroit is so bad that there's no good hotel or any nice neighborhood anywhere ?

    • (Score: 0) by Anonymous Coward on Wednesday April 12 2017, @10:21PM

      by Anonymous Coward on Wednesday April 12 2017, @10:21PM (#493103)

      Not unless you go out to Southfield or Dearborn.

    • (Score: 0) by Anonymous Coward on Thursday April 13 2017, @01:16AM

      by Anonymous Coward on Thursday April 13 2017, @01:16AM (#493187)

      Detroit Metro airport is between Detroit and Ann Arbor, not much nearby, but plenty of nice places if you go either way (N of Detroit is normal US suburbs).