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posted by mrpg on Monday June 05 2017, @01:34PM   Printer-friendly
from the your-call-is-important-to-us dept.

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Frank Kemp was working on his computer when his cellphone let out the sound of Mario — from Super Mario Bros. — collecting a coin. That signaled he had a new voice mail message, yet his phone had never rung.

"At first, I thought I was crazy," said Mr. Kemp, a video editor in Dover, Del. "When I checked my voice mail, it made me really angry. It was literally a telemarketing voice mail to try to sell telemarketing systems."

Mr. Kemp had just experienced a technology gaining traction called ringless voice mail, the latest attempt by telemarketers and debt collectors to reach the masses. The calls are quietly deposited through a back door, directly into a voice mail box — to the surprise and (presumably) irritation of the recipient, who cannot do anything to block them.

Regulators are considering whether to ban these messages. They have been hearing from ringless voice mail providers and pro-business groups, which argue that these messages should not qualify as calls and, therefore, should be exempt from consumer protection laws that ban similar types of telephone marketing.

But consumer advocates, technology experts, people who have been inundated with these calls and the lawyers representing them say such an exemption would open the floodgates. Consumers' voice mail boxes would be clogged with automated messages, they say, making it challenging to unearth important calls, whether they are from an elderly mother's nursing home or a child's school.

-- submitted from IRC


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  • (Score: 2) by Pino P on Thursday June 08 2017, @02:52PM

    by Pino P (4721) on Thursday June 08 2017, @02:52PM (#522601) Journal

    Having a cellphone doesn't imply it being especially convenient to compose a text message. My previous cellphone had a 10-key keypad rather than a QWERTY keyboard or a touch screen. Each new text message defaulted to multitap rather than T9, and any incoming call or text message would cause the outgoing text message I was composing to disappear, even if it's "why haven't you replied yet?".

    Nor does having a cellphone imply having unmetered use thereof. My current cell phone is on a plan that charges 0.10 USD per outgoing minute, 0.10 USD cents per incoming minute, 0.10 USD per outgoing text message, and per 0.10 USD incoming text message. Sometimes one minute of voicemail at 0.10 USD can contain the same information as two or three text messages at 0.10 USD each. For longer calls, I use my roommate's landline with its unmetered incoming and local outgoing calls.

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