Consumer Reports has revoked its recommendation of Microsoft Surface laptops and tablets due to poor reliability compared to other brands, as reported by its subscribers:
Consumer Reports is removing its "recommended" designation from four Microsoft laptops and cannot recommend any other Microsoft laptops or tablets because of poor predicted reliability in comparison with most other brands.
To judge reliability, Consumer Reports surveys its subscribers about the products they own and use. New studies conducted by the Consumer Reports National Research Center estimate that 25 percent of Microsoft laptops and tablets will present their owners with problems by the end of the second year of ownership.
Microsoft objects:
"Microsoft's real-world return and support rates for past models differ significantly from Consumer Reports' breakage predictability," Microsoft said in an emailed statement. "We don't believe these findings accurately reflect Surface owners' true experiences or capture the performance and reliability improvements made with every Surface generation."
Also at CNN, CNBC, and Reuters.
Update: Microsoft blog post.
(Score: -1, Troll) by Anonymous Coward on Friday August 11 2017, @04:07PM (2 children)
I suck the squirrels off until they blow a load into my throat.
(Score: 0) by Anonymous Coward on Friday August 11 2017, @04:43PM
I find it disturbing that I have a relevant link [vgcats.com] for you.
(Score: 2) by DeathMonkey on Friday August 11 2017, @05:17PM
Found the Surface owner!