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posted by NCommander on Thursday June 26 2014, @04:00PM   Printer-friendly
from the my-ears-are-still-ringing dept.
First off, before we get into this, I do want to apologize for a delayed response. I had to sit, and think long and hard about the on subscriptions feedback before responding. The largest points I got out of this is that too broad, too complex, and too expensive. There was some choice comments that I'm going to highlight below and address below. It quickly became apparent it was to the point I need to scrap it and go back to the drawing board. So let's try this again:
SN Subscription - $20 USD per year
  • Subscriber Badge
  • Early Access To Features (i.e. Improved Threading, to help work bugs out before roll out to the general community)
  • Exemption from ads if we ever run any
  • Full comment histories/access to database-intensive operations
  • No rate limiting/spam filtering

Subscription can either be bought, or gifted to anyone. From the feedback we got, $20 USD per year (approximately $1.66 USD per month) would roughly be the right "sweet spot" for people.

Compared to the Other Site, the primary difference in subscriptions between us and them, is ours are time-based vs. usage based, and we're not offering early access to stories, or the +1 subscription pseudo-moderation. I thought fairly hard about this, and given the community feedback, simply because you do (or don't) pay for subscription does not make you a better or worse user. I also saw many people concerned that we were going to implement a "pay to post"-like system. Let me lay this down; we are NOT going to do this; this site exists for the community, and the principles I laid out in the manifesto clearly state "We will be the best site for independent, not-for-profit journalism on the internet, where ideas can be presented and free discussion can take place without external needs overshadowing the community." To require a user to go through a paywall, or have to financially contribute to this site to be an active proponent would fly in the face of that.

Why We Want Money

On a basic level, any website needs some form of income to run, if only to pay for hosting/domain fees. At the moment, we pay approximately $300 USD per month (~$3600 per year) for 10 servers, 6 which are used in the operation of the main page and secondary services like the wiki and email, with the other four being used for either staff needs, backup, or other miscellaneous services. We could, if necessary, consolidate services down to fewer nodes, with the cost of creating more single-points of failure within our infrastructure, but for right now, we have a fair bit of excess capability. If two-hundred people buy subscriptions, that would give us enough revenue to cover the hosting costs, with a bit left over in case of emergency. I'm fairly confident given the feedback I've seen from the community that subscriptions would be sufficient to cover our basic operating expenses. However, it would not be enough to forge ahead with my master plan for SN.

It has been no secret that I've wanted to build SN into something more that just a news aggregator, and engage in independent journalism; in my perfect world, I'd love to have SoylentNews have a few full-time paid staff for site development and management, and some full time/part time authors who research topics, and post articles here based on findings; for example, creating a continuation of Groklaw by hiring a paralegal to research, and summarize various tech-related court cases. Or alternatively, have the ability to pay a staff member to travel to various conferences like linux.com.au and provide real-time reporting of the event. In my perfect world, any user could come to us with a proposal for an article, write it up, have it reviewed by the editorial team, and get some contribution for their efforts; the main page would slowly migrate from pure aggregation to a mixture of original content, and aggregated content, with the ability to filter either out.

I realize we are a long way from that point, even at my most optimistic predictions, I only expected to be able to hire, at best, one person full time in the near future. I also have come to the realization that while I believe subscriptions could cover the "core expenses" of SN such as hosting, by itself, would be insufficient to reach the goals I want to see SN reach.

Why We Haven't Discussed Pure Donations

A comment that was repeated a couple dozen times is why we just don't have a "tip jar" or such on the site. The problem has been a matter of legal restrictions on accepting donations. On Monday, I met with an accountant to help us setup our books, and determine what tax liabilities we will have, as well as a matter of discussing various methods of raising income. In our earlier research, and with previous discussions with a lawyer, we learned that to raise donations, we need to be licensed to do so. Unfortunately, such licensing has to be done in the state in which the money is coming from; that is to say, to accept money from US citizens, we'd have to be licensed in all 50 states, and now had this re-confirmed by my CPA. In more simple terms, we can offer goods and services without issue, however, merely accepting money is difficult, and time-consuming.

Furthermore, most donation services such PayPal and Amazon appear to limit their offerings to non-for-profit/501(c)(3) organizations. While it is not illegal for a properly licensed for-profit to fundraise, it doesn't appear there is a quick, out of the box solution we could use for doing so. That being said, there appears to be a partial out; third party organizations can fundraise on your behalf; this is how crowdfunding sites like Kickstarter and Indiegogo are able to function.

Given feedback, I'm beginning to look at the possibility of trying to crowdfund SN to try and raise money by putting together a solid presentation on the future of the site, and then have annual crowdfunding events to keep expanding and building out the site. This would be in-line with the philosophy that "SoylentNews is People", as we'd literally be funded by people, for people. We're still a fair bit out from doing this, and I want to make sure that this is a direction the community is conformable heading in, so a more in-depth discussion of crowdfunding is out of place. Once we've finished incorporation (hopefully next week), and have the subscription infrastructure fully setup, I will open the floor to discussing more longer term goals.

On The Topic Of Advertising

Besides donations, the second most common topic was on advertising. From your comments, it appears the vast majority of you would be more-or-less OK if we ran it, as long as the ads themselves were not obnoxious, and avoided heavy tracking/JS/etc. We are holding this option in reserve for now, but I'm hesitant to enact it for a couple of reasons. First, I'm almost certain the vast majority of our community uses things like AdBlock Pro and such to filter out adversing, which would drastically limit any revenue we could receive. In addition, to run advertising would require us keep our sponsors happy, and many of the ad networks I looked at may have issues due to comments posted on the site. TVTropes, for instance, ended up self-censoring themselves due to issues with their ad partners. We can get around this problem by self-managing, and self-hosting ads, but this leads into my next issue.

Furthermore, I find that running ads would make the site look "less professional". While in general, we're a rather informal bunch, having large ad banners on top and on the sides would detract from the usability of the site. Ads, to be blunt, are tacky, gum up site performance, and often times look very out of place. Most of the reason that our site is quick and responsive is that aside from the piWik javascript code, we've got no third-party scripts embedded in the site, and have removed almost all non-essential JS from the site layout.

That is not to say the problem is insurmountable, Reddit, for instance, has a small box with "interesting links", at the top of most pages, with the default content being a sponsored link which anyone could buy. I could see a similar sort of box here, which has a collection of interesting content from the previous week, and sponsored links (to journal posts/articles/etc) which would either sit on the main index, or in the corner were the current parade of icons sits.

Right now though, I'd prefer to simply avoid the issue for now, and return to it at a later date if we need to.

Addressing Specific Comments

There were a fair number of comments that I think needed a broader answer, so I've collected a subset (reposted inline here) to respond to:
Sponsored Content by VLM

How about for $10 you'll post an article of my choice clearly brightly identified as being sponsored by me and linked to my profile and comments are completely uncensored although any/all editors have full veto approval. $10 isn't high enough to push your moral/ethical boundaries (I hope) yet its high enough that "one" per day does add up to a couple grand per year, or the equivalent of thousands of subs. Would not want to see "ten" per day. "two" on a slow news day, eh maybe OK.

Sponsored content is something that has come up a few times in the past in discussing various revenue models. I'm not inherently against such a thing, but the other site fiddled with trying this, and essentially created a new form of slashverisment. Now, obviously with editorial and veto authority, we could limit such things, but I'm struggling to see what may get posted that we wouldn't already run. We could perhaps change the QA/Ask Soylent topic into "paid questions", and run those on occasion. I think the question to the broader community is, what forms of sponsored content would you like to be able to 1. purchase for yourself 2. be willing to tolerate.

My 2/100 of $1.00 USD by martyb

Separately, I like swag (especially coffee mugs). Make it limited edition by including the year or something in/on it. Maybe combine the two ideas? Pick your choice of swag and offer whatever donation you think it's worth.

Even better, offer a swag item that is unique to SN: a DVD or USB-stick which would boot up with a copy of the site as it now stands. For an extra 20%, it could even be autographed by the NCommander, himself. Soon to be a collector's item!

Swag is another good way we can raise money. I'd definitely be willing to create some sort of SN-on-a-stick w/ sanitized database which someone could purchase, stick in their computer, and pull up a local copy of SoylentNews in all its glory, as well as perhaps create some unique items (i.e., coffee cups, etc) available for sale. If its someone reasonable, I think we could look at selling it; ideas welcome below.

What About a Custom Slash Instance? by prospectacle

Who better to offer custom-slash-instance hosting?

While all users get a journal, paid users could get a virtualised slash instance, to run their own complete forum (a "super journal")

Bottom tier could have your own slash forum at username.soylentnews.com. A control panel could offer various simple customisations, such as colours, fonts, sidebar links, logos, etc.

More advanced (expensive) tiers could have more customisation options (use your own domain, control karma and mod-point settings, etc)

The most expensive tier would give the user a complete virtual machine with a full slash install, the ability to modify the slash source code (as well as use the simpler control-panel configurations), maybe a domain name is thrown in (chosen by the user, but organised and maintained by SN) or you can bring your own. Plus your own email/irc/wiki servers. Your "subscriber site" or whatever you would call it, could be linked to next to your name or sig, when posting to SN proper.

We've actually looked at doing something like this; there is partial support for this kind of functionality in slashcode already (the nexus feature, which is live on dev, and is pending a wildcard SSL cert before going live here. The intent is that once the feature was built out more, we could have a "sub-slash" system (conceptually similar to sub-reddits), in which users could follow various nexuses on any topic, and users could create their own (possibly paying a one-time cost to do so), either existing as nexus.soylentnews.org, or perhaps with their own custom domain name.

Functionality wise, we're still quite a ways out from implementing this (most of the admin code would require re-factoring to make it fly), but it would allow users to create their own communities within SN, i.e., a community dedicated to DIY, or one dedicated to minecraft or gaming), each with its own staff overseeing it, and the ability to submit any article to the main page.

 
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  • (Score: 2) by Aiwendil on Thursday June 26 2014, @05:07PM

    by Aiwendil (531) on Thursday June 26 2014, @05:07PM (#60426) Journal

    * Tip-jar: What stops you from selling "virtual badges" (have an automated script email a simple image with the text "Badge number ## issued to Foo" or some similar) instead of plain out accepting tips? I mean, it would be much different from buying an extra life in an app or similar.

    * Subscription: Make clear if this is a subscription or a one-time-payment, personally I would be fine with manually making a payment of 20usd annually, but I will not accepting anything that will automaticall pull money from my account every now and then (for this reason I always buy giftcards to myself in spotify, to avoid the subscription, but I still pay the same amount) (and create a "subscription about to expire" notification as option [email, shown near karma on site (as checkboxes)])

    * Professional look: Today having ads on a page is sadly enough an indicator of that it is a "professional site", being ad-free indicates that it is a hobbyist site or a site that goes for value of information first. (Don't belive me? look up five major newspapers - without adblockers and with unlimited javascript - and count the ads) [I do prefer ad-free]

    * Sponsored article: I actually want to see this (regardless of is the sponsorship is money or just early information) but in a form of once a week and clearly marked as such (different colored titlebar or similar). If nothing else simply because it gives us an idea of what companies considers the site worth the time to monitor. (This could be made as an auction, and in case a week's spot isn't sold then just put in a "humor"-item or similar)

    * Promotional items: If you start selling such then don't forget to sell soyprotein-bars (or candy-bars) wrapped as the logo, just for the heck of it [also would be a great shape for a usb-stick with a "cover" over the plug, or as a keyring bottle-opener]... (And right now my mind is trying to figure out if it should scream or laugh at the thought of a caffeinated soybar)

    Starting Score:    1  point
    Karma-Bonus Modifier   +1  

    Total Score:   2  
  • (Score: 2) by NCommander on Thursday June 26 2014, @05:31PM

    by NCommander (2) Subscriber Badge <michael@casadevall.pro> on Thursday June 26 2014, @05:31PM (#60436) Homepage Journal

    Taking points from the top:

    Tip-jars/badges: Huh, I guess we could do this.

    Subscriptions are one-time as implemented. I think the current code fires a reminder email off when they run low.

    Professional look: reddit disagrees with you, as does Google. They just have small boxes for "sponsored" content, not huge ad banners.

    Sponsored article: Maybe, will think on it

    Promotional Item: Sure, why not :-)

    --
    Still always moving
    • (Score: 2) by frojack on Thursday June 26 2014, @07:11PM

      by frojack (1554) on Thursday June 26 2014, @07:11PM (#60502) Journal

      Professional look: reddit disagrees with you, as does Google. They just have small boxes for "sponsored" content, not huge ad banners.

      Was going to post this as a separate reply, but here seems as good a place as any....

      Hosting Google AdSense [google.com] ads, (small text ads would seem to be the best fit) below the navigation sidebars on stories seems a good way to host ads when and if you decide to do so.

      If you choose the Contextual targeting option, the ads will tie into stories, and some times this can be useful, and other times it can be quite comical, and most times it is innocuous, and seems not to slow page loading at all.

      It eliminates your staff's responsibility to deal with advertisers, ad content, billing, etc. All you need is add a standard google supplied squib of code in your page template.

      Downside: story content gets scanned by Google's ad engine so that it can put contextual based ads in the boxes.

      Full disclosure, I use this method to cover costs on a couple of small sites I maintain, and it is totally painless. I put it in the template years ago, and I get a check from Google every once in a while, even from low volume specialized interest sites.

      --
      No, you are mistaken. I've always had this sig.
      • (Score: 2) by NCommander on Thursday June 26 2014, @09:07PM

        by NCommander (2) Subscriber Badge <michael@casadevall.pro> on Thursday June 26 2014, @09:07PM (#60568) Homepage Journal

        Google is what caused problems for TVTropes so I'm concerned they may get upset if anything NSFW (even comments) get posted to the site. Furthermore, I suspect a large portion of the user base would be upset w/ Google tracking. The only sort of tracking we do is piWik, and there were more than a few comments sad that our ghostly score was no longer zero.

        --
        Still always moving
    • (Score: 2) by Open4D on Thursday June 26 2014, @08:59PM

      by Open4D (371) on Thursday June 26 2014, @08:59PM (#60561) Journal

      Tip-jars/badges: Huh, I guess we could do this.

      If the problem is what to allow instead of donations then here's another idea to add to the list:

       
      Create a page www.soylentnews.org/promoted-messages.html and have a link to it from the main page. Anyone can pay to have their commercial or philosophical message promoted there.

      Commercial messages are submitted (in plain text, or maybe allow some markup) for approval first, before payment details are taken.

      The "philosophical" messages (along with less high-brow ones) are selected from a drop-down list, e.g.:

      • "Never impose on others what you would not choose for yourself."
      • "Always look on the bright side of life!"
      • "I think therefore I am."
      • "Do something today that your future self will thank you for."

      The promoter can choose how much they want to pay, and that will translate into how long the message remains on the page.

    • (Score: 2) by lhsi on Thursday June 26 2014, @10:03PM

      by lhsi (711) on Thursday June 26 2014, @10:03PM (#60598) Journal

      Have you thought about setting up a patreon? http://www.patreon.com/ [patreon.com]

      A kickstarter seems to be for a big initial fund raising, whereas patreon is more for continuous creation of something. You could set one up for original journalistic articles.

      The basics of it is supporters pledge an amount set by them which is collected whenever you produce something predefined (for example, a song for musicians), with I think some monthly limits. You then set levels that improve the content that is based on total amount collected, as well as having perks set for individual pledges.

      This is an example from the first project I heard about the site from: http://www.patreon.com/misterorange [patreon.com]
      The creator is creating a video series covering the history of each set of Magic: the Gathering. At time of writing, he has 62 patreons (supporters) who in total have pledged $422 per episode of this series he produces. He has milestones of $500 per episode which means no ads on the YouTube videos, and $1000 per episode for longer videos. Individual perks include early access if you pledge $1 per episode, or having your name in the credits of you pledge $5 per episode.

      To apply it to Soylent News, you could ask for pledges to produce a original article of content. If the total pledges reach a certain amount, you can up the minimum word count for each article, or hire an expert to write something in depth.

      With this you can allow people to "donate" without actually donating as they are paying you for producing something. The pledge is set by the pledger so not a fixed value; someone can pledge more if they wish. On patreon you can start and stop pledges whenever you like, so someone can do it as a one off if they would rather that. And you can define something concrete that will add value to the site, instead of trying to think up perks to give people.

    • (Score: 2) by VLM on Sunday June 29 2014, @02:37PM

      by VLM (445) on Sunday June 29 2014, @02:37PM (#61637)

      "Sponsored article: Maybe, will think on it"

      Having been the primary pusher for the idea I'm sad I was on vacation when it was discussed, hopefully not too late.

      Note there's two totally separate classes of sponsorship, there's private and public.

      I can write a nice article about the ARRL EME (earth moon earth) annual radio contest which would be totally cool, nerdy, geeky, techie whatever yet because it (it as in ham radio, analog RF, moon bounce communication) is not in the echo chamber, I'll bet $10 it won't get past the mods and show up. Yet I could pay $10 to guarantee it shows up. And only $10 is not enough to be a bribe that can't be refused if its some pure spam. Think of it as "preferential handling" or "first class shipping fee" not advertising. I don't wanna pay the $10 unless it runs.

      I can think of plenty other cool techie / nerdy / science stories like about half of astrobites and some other things, all just barely outside the echo chamber where it would be of benefit to include them. I guarantee if the Arduino project releases a new board it'll make the cut without pay, but I'd need to pay or generate a grassroots campaign or something if TI releases an equally cool dev board. On topic stuff. And if not, you're only turning down $10 so don't feel pressured.

      Probably a good rule of thumb is if you can't figure out who's making any money, its in this class of on topic non-echo chamber subject and is probably fair to approve. "Here's an interesting hobby tangentially related to what is always talked about here"

      The other kind of sponsored article is the pure spam stuff. So Bank of America wants to announce home equity loans or some BS like that. Or the new Nobody-gives-a-F phone has been released, now with 10% more BS and 30% more bloatware apps. Whatever. Don't much care to read those. If you're going to run that kind of garbage at least make a lot of money off it and charge them like $5000 a pop so you don't have to run many of them.

      A good rule of thumb is its in this market segment if someone's trying to make a buck off the story running.

      Two totally different marketplaces DO exist.

  • (Score: 2) by Angry Jesus on Thursday June 26 2014, @06:11PM

    by Angry Jesus (182) on Thursday June 26 2014, @06:11PM (#60457)

    > * Sponsored article: I actually want to see this (regardless of is the
    > sponsorship is money or just early information) but in a form of once
    > a week and clearly marked as such (different colored titlebar or
    > similar). If nothing else simply because it gives us an idea of what
    > companies considers the site worth the time to monitor. (This could be
    > made as an auction, and in case a week's spot isn't sold then just put
    > in a "humor"-item or similar)

    I'm very much in favor of selling 'sponsored' articles. I've seen BoingBoing do it and while I completely ignore them, I haven't even considered adding a custom adblock rule to filter them and I am normally very twitchy about that sort of thing. Probably because they are much like the original early days of advertising on the net - not in your face, not connected to a tracker and clearly identified.

    My 3 cents on the idea:

    o I hope you can get more than $10/pop for them

    o I would prefer if they didn't include tracking links. I know the advertisers want to measure the hell out of the ads, but when I see a URL that is obviously customized for tracking purposes (like a bit.ly or just an opaque number string in the URL) I am much less likely to click on it.

    o It is a judgment call as to what would be too frequent, but I think more often than once a week would not be intrusive.

    • (Score: 2) by urza9814 on Friday June 27 2014, @03:03PM

      by urza9814 (3954) on Friday June 27 2014, @03:03PM (#60893) Journal

      o I would prefer if they didn't include tracking links. I know the advertisers want to measure the hell out of the ads, but when I see a URL that is obviously customized for tracking purposes (like a bit.ly or just an opaque number string in the URL) I am much less likely to click on it.

      Just a quick thought if this idea gets picked up -- not sure if this would be too much server load (yeah right, who clicks the links anyway ;) ), but perhaps stick up a PHProxy or something and route all links from sponsored posts through the proxy. Can have it strip out javascript, and the connection would be coming through Soylent, so that should kill nearly all tracking methods.

  • (Score: 2) by lhsi on Thursday June 26 2014, @09:34PM

    by lhsi (711) on Thursday June 26 2014, @09:34PM (#60579) Journal

    Professional look: Today having ads on a page is sadly enough an indicator of that it is a "professional site", being ad-free indicates that it is a hobbyist site or a site that goes for value of information first. (Don't belive me? look up five major newspapers - without adblockers and with unlimited javascript - and count the ads) [I do prefer ad-free]

    I get most of my non tech news from the BBC website where I see no ads. It is the 5th most visited site in GB apparently, so not really a hobbyist sort of site: http://www.alexa.com/topsites/countries/GB [alexa.com]

    • (Score: 2) by Aiwendil on Thursday June 26 2014, @10:02PM

      by Aiwendil (531) on Thursday June 26 2014, @10:02PM (#60597) Journal

      With the exception of the public broadcasting/public news (bbc[uk], svt[swe], sr[swe], yle[fin]...) I actually can't think of a single newssource that is ad-free.

      Anyhow, I said five newspapers mainly to eliminate the public newsservices (I'm assuming most people can't mention more than three at the top of their head), so I'm curious about the other four :)

      Maybe I should have phrased it as "visit five major non-gov't-backed newspapers"...

      • (Score: 2) by lhsi on Thursday June 26 2014, @10:17PM

        by lhsi (711) on Thursday June 26 2014, @10:17PM (#60612) Journal

        All newspapers I can think of have ads. Not all news sites though. http://theconversation.com/uk [theconversation.com] as another example (I didn't see any there just now).

        • (Score: 2) by Aiwendil on Thursday June 26 2014, @10:40PM

          by Aiwendil (531) on Thursday June 26 2014, @10:40PM (#60624) Journal

          Wow, that site was... how I remembered newssites on internet when I first started using it, thank you for pointing me to it.

          And yes, I have to concede that one is professional and ad-free (listing main parters on the main-page footer and the partner-page I consider to be fair), sad that it is a rarity these days.