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Microsoft Pulls The Plug On Windows 7, 8.1 Support Forums

posted by janrinok on Wednesday June 13 2018, @05:52PM   Printer-friendly
from the so-long,-farewell dept.

Arthur T Knackerbracket has found the following story:

Holdouts to Windows 7, 8.1, and 8.1 RT won't be able to ping Microsoft's own forums for tech support from the company anymore.

The Redmond software behemoth announced on Friday that, come next month, its staff will no longer be combing the official forums for 13 outdated products to offer support advice and assistance. Users will still be able to access the forums and get advice from each one, albeit without feedback from a Microsoft employee.

"There will be no proactive reviews, monitoring, answering or answer marking of questions," Microsoft said in announcing the move.

[...] Customers are still able to get paid support from Microsoft through to the end of the extended support periods.

In addition to the three outdated versions of Windows, Microsoft is pulling the plug on official forum support for the Office 2010 and 2013, IE 10, Surface Pro, Surface Pro 2, Surface RT and Surface 2, and Security Essentials. As with Windows 7 and 8.1, those products are all past their official support lifecycle as well.

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  • (Score: 1, Funny) by Anonymous Coward on Wednesday June 13 2018, @11:43PM (1 child)

    by Anonymous Coward on Wednesday June 13 2018, @11:43PM (#692606)

    Yep fuck Linus in the ear for not supporting linux 2.6.30 anymore. How dare he not give support for that anymore!

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  • (Score: 2) by Runaway1956 on Thursday June 14 2018, @01:40AM

    by Runaway1956 (2926) Subscriber Badge on Thursday June 14 2018, @01:40AM (#692644) Journal

    You should demand your money back!