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Daimler's Solution for Annoying Out-of-Office Email: Delete it

posted by azrael on Sunday August 17 2014, @11:25PM   Printer-friendly
from the delete-all-out-of-hours-emails-too dept.

AnonTechie writes:

Sure, you can set an out-of-office auto-reply to let others know they shouldn't email you, but that doesn't usually stop the messages; you may still have to handle those urgent-but-not-really requests while you're on vacation. That's not a problem if you work at Daimler, though. The German automaker recently installed software that not only auto-replies to email sent while staff is away, but deletes it outright. If there's a meltdown at the workplace, you may not have to deal with it at all. The move affects about 100,000 employees, so it's clearly going to make an impact.

Related: Labour productivity levels in the total economy

 
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  • (Score: 3, Interesting) by cafebabe on Sunday August 17 2014, @11:57PM

    by cafebabe (894) on Sunday August 17 2014, @11:57PM (#82424) Journal

    Ignoring background notification messages which can be searched at leisure, it would be nice close a mailbox to new messages during absence. Unfortunately, this may not work in practice. If the sender is notified about a deleted message then this could escalate. For example, mail servers receiving a template response or an SMTP 5.5.x response could keep retrying. At best, messages would arrive in a flood when you return. However, with retry attempts becoming less frequent, it is more likely to tickle in after significant delay.

    Overall, this interacts badly with the expectations of senders and receivers - and that assumes it doesn't create an arms race.

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  • (Score: 3, Informative) by kaszz on Monday August 18 2014, @01:56AM

    by kaszz (4211) on Monday August 18 2014, @01:56AM (#82442) Journal

    There are special SMTP headers to deal with this. It's an very old issue already solved.