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Grubhub is Faking Which Restaurants It Actually Partners With

posted by Fnord666 on Sunday February 02 2020, @07:31PM   Printer-friendly
from the follow-the-money dept.

upstart from IRC writes:

Grubhub is faking which restaurants it actually partners with:

Grubhub has a new "growth hacking" strategy that includes creating a restaurant listing on its platform for places it doesn't even partner with. According to a new report by the San Francisco Chronicle and tweets by restaurant owner Pim Techamuanvivit, Grubhub has been allowing customers to order food from its websites from restaurants that haven't technically signed up to be on Grubhub or its subsidiaries' platforms. (Disclosure: my parents own a restaurant that partners with Grubhub.)

Techamuanvivit explains in a Twitter thread that over the weekend, she received a call from a customer claiming their order hadn't been delivered. The only problem: Techamuanvivit's restaurant, Kin Khao, doesn't offer takeout or delivery.

I told him we've never been on it, not in our entirely lifetime as @kinkhao. He sounded really confused, so we said goodbye and I hung up the phone. Then I got a little curious, so I went into the office and googled "kin khao delivery", and guess what came up.. pic.twitter.com/cptMoYtoZu

— Pim Techamuanvivit (@chezpim) January 26, 2020

Previously:
Grubhub's New Strategy Is to Be an Even Worse Partner to Restaurants
Grubhub Says its Contract Allowed It to Create Fake Restaurant Websites
Grubhub Drivers Are Contractors—Not Employees—Judge Rules
Trial to Decide Whether Ex-Grubhub Driver Should be Classified as Employee

Original Submission

 
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  • (Score: 5, Funny) by sjames on Sunday February 02 2020, @09:44PM (2 children)

    by sjames (2882) on Sunday February 02 2020, @09:44PM (#952868) Journal

    Tell your customers that grubhub is offering delivery in 30 minutes of double your money back.

    hey, if grubhub can make promises about my business, I can make promises about theirs...

    Starting Score:    1  point
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  • (Score: 2) by c0lo on Sunday February 02 2020, @10:13PM (1 child)

    by c0lo (156) on Sunday February 02 2020, @10:13PM (#952889) Journal

    Two wrongs make at least two wrongs, not a right.

    --
    https://www.youtube.com/watch?v=aoFiw2jMy-0

    • (Score: 2) by sjames on Tuesday February 04 2020, @07:56AM

      by sjames (2882) on Tuesday February 04 2020, @07:56AM (#953466) Journal

      It's just a modest proposal. Something for Grubhub to mull over.