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from the you-don't-always-get-what-you-pay-for dept.
An enterprise SSD flaw will brick hardware after exactly 40,000 hours:
Hewlett Packard Enterprise (HPE) has warned that certain SSD drives could fail catastrophically if buyers don't take action soon. Due to a firmware bug, the products in question will be bricked exactly 40,000 hours (four years, 206 days and 16 hours) after the SSD has entered service. "After the SSD failure occurs, neither the SSD nor the data can be recovered," the company warned in a customer service bulletin.
[...] The drives in question are 800GB and 1.6TB SAS models and storage products listed in the service bulletin here. It applies to any products with HPD7 or earlier firmware. HPE also includes instructions on how to update the firmware and check the total time on the drive to best plan an upgrade. According to HPE, the drives could start failing as early as October this year.
(Score: 5, Interesting) by Booga1 on Friday March 27 2020, @09:35AM (9 children)
Wow, "good job" HP.
Because of the way servers are ordered by the pallet/rack, that would mean companies that rely on these will all face massive upgrade maintenance events, replacement efforts, or simultaneous clustered failures.
This is one of those "all hands on deck" type problems that sysadmins working in "the cloud" have to deal with all the time. The better they handle it, the less you hear about it. What a huge breach of what people had left in faith in HP. This makes it pretty clear they have planned on your drives to fail if you buy from them.
(Score: 2) by Chocolate on Friday March 27 2020, @09:52AM (2 children)
At least they told people about it now. No doubt their test devices are dying one by one.
Bit-choco-coin anyone?
(Score: 3, Interesting) by Tokolosh on Friday March 27 2020, @01:04PM (1 child)
The HP bulletin is copyrighted.
(Score: 2) by janrinok on Friday March 27 2020, @07:17PM
It's a good job that we are quoting Engadget then... We'll let HP take that issue up with them.
And if HP thought that being copyrighted would stop the information from getting out - well, they can now see that they were mistaken.
(Score: 0) by Anonymous Coward on Friday March 27 2020, @10:09AM (4 children)
The warranty is 5 years. Guess you should install anything as soon as you get it.
(Score: 5, Funny) by BsAtHome on Friday March 27 2020, @10:48AM (3 children)
That simply means that someone made a mistake in the calculation. It should have been 43800+1 hours to get beyond the warranty period. Probably an MBA rounding numbers in an excel spreadsheet that messed it up.
/s
(Score: 5, Touché) by Nuke on Friday March 27 2020, @11:03AM
Not sure if I should have modded this as funny or insightful.
(Score: 2) by deimtee on Friday March 27 2020, @08:49PM
I wonder if they used the same math they use to say it's 800GB or 1.6TB
If you cough while drinking cheap red wine it really cleans out your sinuses.
(Score: 2, Touché) by Anonymous Coward on Friday March 27 2020, @11:55PM
This is modded funny but it should be modded "+5 Plausible."
(Score: 3, Interesting) by driverless on Friday March 27 2020, @02:12PM
Good thing we put Samsung 86x SSDs in the HP server rather than whatever crap HP would have supplied us with.
As it was they still managed to screw it up, installing two sticks of RAM with different capacities in AA BB configuration instead of the necessary AB AB, so the machine only used half the RAM it had in there. I know people joke about "support monkeys" but I think in this case they actually had chimpanzees setting up the hardware.