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posted by Fnord666 on Friday August 21 2020, @06:12PM   Printer-friendly
from the oops-our-bad-sorry dept.

Adobe Lightroom iOS update permanently deleted users' photos:

A recent update to the Adobe Lightroom app permanently deleted some iOS users' photos and presets, an Adobe rep confirmed on the Photoshop feedback forums. Adobe has since corrected the issue, which was first spotted by PetaPixel, but not before drawing the ire of many disappointed users.

[...] Needless to say, users who had just lost photos and presets were not happy. "Rikk, we understand the announcement, however this doesn't solve the problem," wrote Ewelina Wojtyczka. "People lost months/years of their work. Apologies will not bring it back."

Adobe hasn't further commented on the bug outside Flohr's post. [...] While Adobe shouldn't be let off the hook for this error, perhaps the importance of multiple backups is the hard lesson we can learn from this.

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  • (Score: 3, Informative) by SomeGuy on Friday August 21 2020, @07:28PM (2 children)

    by SomeGuy (5632) on Friday August 21 2020, @07:28PM (#1040054)

    Flohr did note that the Lightroom cloud, and Lightroom mobile on Android, Lightroom desktop on macOS and Windows, as well as Lightroom Classic weren’t affected.

    So in other words, some people were trying to use a high-end graphics tool on a toy iPhone. Perhaps the real lesson is not to use a toy cell phone for real work.

    Although that cloud crap needs to die too.

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  • (Score: 3, Informative) by Runaway1956 on Friday August 21 2020, @07:55PM

    by Runaway1956 (2926) Subscriber Badge on Friday August 21 2020, @07:55PM (#1040070) Journal

    a high-end graphics tool on a toy iPhone

    My first reading missed that. Only on Mac mobile operating systems? I have to agree, if you're using a iPhone as a computer, you're not doing much of anything right.

    ‘Never trust a man whose uncle was eaten by cannibals’
  • (Score: 3, Touché) by Spamalope on Saturday August 22 2020, @12:41AM

    by Spamalope (5233) on Saturday August 22 2020, @12:41AM (#1040194) Homepage

    How about: Adobe was trying to sell expensive graphics tools to buyers of status symbol priced phones figuring they'd snag some without regard to the practicality.