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posted by Fnord666 on Friday August 21 2020, @06:12PM   Printer-friendly
from the oops-our-bad-sorry dept.

Adobe Lightroom iOS update permanently deleted users' photos:

A recent update to the Adobe Lightroom app permanently deleted some iOS users' photos and presets, an Adobe rep confirmed on the Photoshop feedback forums. Adobe has since corrected the issue, which was first spotted by PetaPixel, but not before drawing the ire of many disappointed users.

[...] Needless to say, users who had just lost photos and presets were not happy. "Rikk, we understand the announcement, however this doesn't solve the problem," wrote Ewelina Wojtyczka. "People lost months/years of their work. Apologies will not bring it back."

Adobe hasn't further commented on the bug outside Flohr's post. [...] While Adobe shouldn't be let off the hook for this error, perhaps the importance of multiple backups is the hard lesson we can learn from this.


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  • (Score: 0) by Anonymous Coward on Friday August 21 2020, @07:38PM (3 children)

    by Anonymous Coward on Friday August 21 2020, @07:38PM (#1040062)

    [MARY]
    In every job that must be done
    There is an element of fun
    You find the fun and snap!
    The job's a game

    And every task you undertake
    Becomes a piece of cake
    A lark! A spree! It's very clear to see that

    A spoonful of sugar helps the medicine go down
    The medicine go down, the medicine go down
    Just a spoonful of sugar helps the medicine go down
    In a most delightful way

    A robin feathering his nest
    Has very little time to rest
    While gathering his bits of twine and twig
    Though quite intent in his pursuit
    He has a merry tune to toot
    He knows a song will move the job along

    A spoonful of sugar helps the medicine go down
    The medicine go down, the medicine go down
    Just a spoonful of sugar helps the medicine go down
    In a most delightful way

    The honey bees that fetch the nectar
    From the flowers to the comb
    Never tire of ever buzzing to and fro
    Because they take a little nip
    From every flower that they sip
    And hence (And hence)
    They find (They find)
    Their task is not a grind

    (Ah-h-h-h-h-h-h-h-h-h-h ah!)

  • (Score: -1, Offtopic) by Anonymous Coward on Friday August 21 2020, @08:52PM (2 children)

    by Anonymous Coward on Friday August 21 2020, @08:52PM (#1040094)

    In other words...

    Were you burned by the market leader
    Now you feel like a bottom feeder
      Don’t go back
    Try a new app
    Discover the joy
    Of learning a new toy

    • (Score: 0) by Anonymous Coward on Friday August 21 2020, @09:02PM (1 child)

      by Anonymous Coward on Friday August 21 2020, @09:02PM (#1040102)

      The hardest hindrance to switch
      Is gone! All your files in the ditch
      The only way to make Adobe pay
      Is to delete the app this very day

      • (Score: 0) by Anonymous Coward on Friday August 21 2020, @09:13PM

        by Anonymous Coward on Friday August 21 2020, @09:13PM (#1040108)

        -- Burma Shave!