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posted by Fnord666 on Friday August 21 2020, @06:12PM   Printer-friendly
from the oops-our-bad-sorry dept.

Adobe Lightroom iOS update permanently deleted users' photos:

A recent update to the Adobe Lightroom app permanently deleted some iOS users' photos and presets, an Adobe rep confirmed on the Photoshop feedback forums. Adobe has since corrected the issue, which was first spotted by PetaPixel, but not before drawing the ire of many disappointed users.

[...] Needless to say, users who had just lost photos and presets were not happy. "Rikk, we understand the announcement, however this doesn't solve the problem," wrote Ewelina Wojtyczka. "People lost months/years of their work. Apologies will not bring it back."

Adobe hasn't further commented on the bug outside Flohr's post. [...] While Adobe shouldn't be let off the hook for this error, perhaps the importance of multiple backups is the hard lesson we can learn from this.


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  • (Score: 3, Interesting) by Anonymous Coward on Friday August 21 2020, @07:38PM

    by Anonymous Coward on Friday August 21 2020, @07:38PM (#1040063)

    I used adobe cloud in College, trust me this is the best that pos has ever worked. It was totally inept at anything, spawning copies of files instead of syncing all the time. I would manually have to delete 9 copies of every file,.verifying that the version I was keeping was the most up to date once a week. I can totally see them fucking up like this in a sad effort to finally have the thing work sanely.

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