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posted by Fnord666 on Friday August 21 2020, @06:12PM   Printer-friendly
from the oops-our-bad-sorry dept.

Adobe Lightroom iOS update permanently deleted users' photos:

A recent update to the Adobe Lightroom app permanently deleted some iOS users' photos and presets, an Adobe rep confirmed on the Photoshop feedback forums. Adobe has since corrected the issue, which was first spotted by PetaPixel, but not before drawing the ire of many disappointed users.

[...] Needless to say, users who had just lost photos and presets were not happy. "Rikk, we understand the announcement, however this doesn't solve the problem," wrote Ewelina Wojtyczka. "People lost months/years of their work. Apologies will not bring it back."

Adobe hasn't further commented on the bug outside Flohr's post. [...] While Adobe shouldn't be let off the hook for this error, perhaps the importance of multiple backups is the hard lesson we can learn from this.


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  • (Score: 2) by DannyB on Friday August 21 2020, @08:22PM (3 children)

    by DannyB (5839) Subscriber Badge on Friday August 21 2020, @08:22PM (#1040079) Journal

    Please help me recover my files.

    Attached, you can find my file backups on the floppy disk stapled to this letter.

    Thanks

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  • (Score: 5, Informative) by PinkyGigglebrain on Saturday August 22 2020, @01:17AM

    by PinkyGigglebrain (4458) on Saturday August 22 2020, @01:17AM (#1040209)

    You would actually have a pretty good chance of recovering the data from a floppy with a staple through it.

    Usually data gets written to a floppy from the center out. Odds are a staple would be on the outer edge of the platter. And even then you could just read the disk bit by bit and get most of the data back.

    I used to do forensic data retrieval from floppies and HDs that had been through some pretty harsh treatment, I was frequently amazed at how much data could be retrieved, even from compressed files depending on the algorithm used.

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    "Beware those who would deny you Knowledge, For in their hearts they dream themselves your Master."
  • (Score: 2) by HiThere on Saturday August 22 2020, @03:41AM (1 child)

    by HiThere (866) Subscriber Badge on Saturday August 22 2020, @03:41AM (#1040266) Journal

    That sounds familiar from decades ago, but I can't remember the context. Was it in Datamation?

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    • (Score: 2) by DannyB on Sunday August 23 2020, @12:57AM

      by DannyB (5839) Subscriber Badge on Sunday August 23 2020, @12:57AM (#1040581) Journal

      I heard it decades ago. Probably early 80's. But I could not possibly cite a source.

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      If a lazy person with no education can cross the border and take your job, we need to upgrade your job skills.