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Adobe Lightroom iOS Update Permanently Deleted Users’ Photos

posted by Fnord666 on Friday August 21 2020, @06:12PM   Printer-friendly
from the oops-our-bad-sorry dept.

upstart writes in with an IRC submission:

Adobe Lightroom iOS update permanently deleted users' photos:

A recent update to the Adobe Lightroom app permanently deleted some iOS users' photos and presets, an Adobe rep confirmed on the Photoshop feedback forums. Adobe has since corrected the issue, which was first spotted by PetaPixel, but not before drawing the ire of many disappointed users.

[...] Needless to say, users who had just lost photos and presets were not happy. "Rikk, we understand the announcement, however this doesn't solve the problem," wrote Ewelina Wojtyczka. "People lost months/years of their work. Apologies will not bring it back."

Adobe hasn't further commented on the bug outside Flohr's post. [...] While Adobe shouldn't be let off the hook for this error, perhaps the importance of multiple backups is the hard lesson we can learn from this.

Original Submission

 
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  • (Score: 3, Interesting) by shortscreen on Friday August 21 2020, @09:13PM (1 child)

    by shortscreen (2252) on Friday August 21 2020, @09:13PM (#1040107) Journal

    The device owner is confined to a lower privilege level by the OS but remote third-party software developers are allowed to delete the owner's files...

    I know they have various allow/deny prompts now to put limits on misbehaving apps. Maybe they still need to add "This program wants to delete all your photos [allow] [deny]?"

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  • (Score: 3, Insightful) by PinkyGigglebrain on Saturday August 22 2020, @01:06AM

    by PinkyGigglebrain (4458) on Saturday August 22 2020, @01:06AM (#1040206)

    the problem with developing idiot proof software is Nature just evolves better idiots.

    --
    "Beware those who would deny you Knowledge, For in their hearts they dream themselves your Master."