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posted by Fnord666 on Friday August 21 2020, @06:12PM   Printer-friendly
from the oops-our-bad-sorry dept.

Adobe Lightroom iOS update permanently deleted users' photos:

A recent update to the Adobe Lightroom app permanently deleted some iOS users' photos and presets, an Adobe rep confirmed on the Photoshop feedback forums. Adobe has since corrected the issue, which was first spotted by PetaPixel, but not before drawing the ire of many disappointed users.

[...] Needless to say, users who had just lost photos and presets were not happy. "Rikk, we understand the announcement, however this doesn't solve the problem," wrote Ewelina Wojtyczka. "People lost months/years of their work. Apologies will not bring it back."

Adobe hasn't further commented on the bug outside Flohr's post. [...] While Adobe shouldn't be let off the hook for this error, perhaps the importance of multiple backups is the hard lesson we can learn from this.

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  • (Score: 2) by barbara hudson on Friday August 21 2020, @10:04PM

    by barbara hudson (6443) <> on Friday August 21 2020, @10:04PM (#1040125) Journal
    You're referring to corporate screwups. I'm talking about individual screwups.

    Backups are basic, same as if someone never checks their engine oil or battery, or that their headlights work, they can't blame the manufacturer when it no worky no more.

    Like one goofball who had his car towed twice to change the fuel pump., it was easy to do because the gas tank was empty both times. "But I put $5 in it last weekend!" Prices were around $1.40 a litre at the time, so around a gallon of gas.

    SoylentNews is social media. Says so right in the slogan. Soylentnews is people, not tech.
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