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from the corporate-espionage-in-the-digital-age dept.
Samsung have accused LG employees of vandalising their washing machines ahead of an electronics show in Berlin. LG has said that the damage to two machines was inadvertent as the door had "weak hinges".
Samsung Electronics has accused the head of rival LG Electronics' home appliances business of damaging Samsung washing machines at retail stores in Germany and asked Seoul prosecutors to investigate.
Samsung, in a statement on Sunday, said it asked the Seoul Central District Prosecutors' Office to investigate LG employees who the company says were seen deliberately destroying several of its premium washing machines on display at two stores earlier this month ahead of the IFA electronics show in Berlin.
"It is very unfortunate that Samsung had to request that a high-ranking executive be investigated by the nation's legal authorities, but this was inevitable, as we concluded that we had to get to the bottom of this incident," Samsung said.
(Score: 1) by Tanuki64 on Wednesday September 17 2014, @02:32AM
If Samsung's washers are like their TVs.... thanks, but no thanks. TVs are cheap, but apparently designed to die early. The usual capacitor next to heat source problem. And their firmware is also very low quality.
Apart from that... hard to say much about this article. Might be true, might not be true. It's for the police or court to find out.
(Score: 2) by Kilo110 on Wednesday September 17 2014, @03:43AM
Do you have a source for the tv issues?
(Score: 1) by Tanuki64 on Wednesday September 17 2014, @08:53AM
No good source at hand at the moment. Saw it on a Norwegian documentation. They interviewed a repair shop. According to them Samsung leads the list with such a huge distance to the next brand, that it cannot be explained with the fact, that Samsung is the most often sold TV. Googling 'Samsung' and 'Capacitor' gives quite a few interesting results. Unfortunately I have found none, which shows such a statistic between different manufacturers.
(Score: 3, Insightful) by TheGratefulNet on Wednesday September 17 2014, @01:47PM
I've had to repair several bad samsung monitors.
it really is true: they spend actual engineering time thinking about how to JUST make things last the warranty period and not much longer than that. very anti-consumer!
google 'broken samsung lcd monitor' and you will often find capacitor kits to replace the SHIT ones they used (chinese fakes, 100% of the time) with real pany or nichicon trustable ones.
its almost a joke in the industry. buy a samsung monitor and plan to buy caps for it in a year or three, tops.
at work, I see so many samsung monitors thrown into the e-waste bin, its not even funny... (and I often fish them out, fix them and use them on my desk).
"It is now safe to switch off your computer."
(Score: 0) by Anonymous Coward on Wednesday September 17 2014, @04:02AM
I have the same experience, but with LGs computer monitors. I had two of them and both died soon after their warranty ended.
(Score: 3, Interesting) by hamsterdan on Wednesday September 17 2014, @06:57AM
The same can be said for about any modern electronics. Last year I found a big-ass 52" Rear-Projection CRT. only had to resolder the flyback and it's worked fine since (thank you lead-free solder).
My 27' Trinitron XBR (found on the curb) only needed a new Vertical amp (SONY didn't think it was a good idea to put a heatsink on it). Total cost to fix? about 3$ (including a heatsink).
Failed caps in about *every* power supply in LCD TVs and monitors seems to be the norm nowadays (replaced the no name crap with Panasonic caps, all fine now)
Cheap caps and lead-free solder are a plague in modern stuff (that and the fact they are not designed to be easily repairable compared to the old stuff).
(Score: 2) by LoRdTAW on Wednesday September 17 2014, @12:37PM
LCD TV's in the trash are a gold mine. My tenants threw out two el-cheapo 32 inch LCD TV's. I took them home and you guessed it, burst caps in the power supply. I changed them out and the TV's worked fine. Sold them for $100 each on craigslist.
(Score: 1) by Wierd0n3 on Wednesday September 17 2014, @07:21AM
no experience on the Washer/Dryer stuff, but i seem to have good luck on Samsung TV's. I bought a 32 inch lcd probably around '05. still works great. I upgraded to a 52 inch plasma Samsung 2-3 years ago because my eyes were getting strained trying to read the tiny subtitles game makers like to put on the newer titles. Sometime around '11, my mom bought herself a LED 56 inch Samsung, other than the SMART-TV features being a pain, it performs quite nicely.