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posted by mrpg on Friday June 18 2021, @09:00AM   Printer-friendly
from the 00aa23e67f100945c87d19e4012f dept.

WSJ: What Keeps People From Using Password Managers?

No pay wall: https://archive.is/HCtcT

Many of us are vulnerable to hackers and eager to secure our online accounts, but lots of us also refuse to use an obvious solution: password managers.

Why? Our research has found that the typical reassurances and promises about password managers just don’t work. Fortunately, our research also suggests there are strategies that can persuade people to get past the psychological barriers and keep their data safe.

[...] In a study I conducted with my Ph.D. student Norah Alkaldi, we found that the two most common methods of persuasion were ineffective in getting people to adopt password managers. The first is the “push” approach—the idea that by showing people the dangers of using simple passwords, recording passwords on their computer or using the same passwords at different sites, we would push them to adopt a safer approach. Users, we found, don’t respond to the push strategy.

[...] The other, “pull,” approach—focusing on the positives of password managers—didn’t deliver any better results.

[...] We discovered two types of “mooring factors” that keep people from changing their behavior.

[...] First, there was the effort required to enter all your passwords into the password manager.

[...] People also fear they will lose all their passwords if they forget their master password.


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  • (Score: 0) by Anonymous Coward on Friday June 18 2021, @12:46PM

    by Anonymous Coward on Friday June 18 2021, @12:46PM (#1146924)

    Maybe, if your persuasion is not working, that is a clue that the idea is not strong enough, so you should just quit and work on a different idea.

    I have been using PwdHash [github.io] since I first read about. Judging from the date on the website, that was probably in 2006. It takes the web address and an inputted password and generates a unique hash to use as that site's password. Unfortunately it has not been developed in a number of years, so it is showing its age. In particular, the hashes are intentionally crippled to try and be as universally valid with the terribly restrictive password requirements of the time. I have seen a few other versions of this idea when installing the Android version for use on mobile, but that is a lot of inertia to overcome for me, so I have not checked out if they are any better. I also managed to get locked out of a banking site after their upgrade included a URL migration.
    I always try and hijack Password Manager discussions to include password hashing as I believe it to be a much more sensible solution, especially if asinine password restrictions get sorted out (looking at you Android).