Samsung has taken its first, tentative baby steps in the path toward giving users the option to self repair their devices. These new repair kits are only available for a few select models, and new parts could still cost a pretty penny.
On Tuesday, the company shared its new repair kits carrying genuine parts in partnership with iFixit. The new kits come with guides and tools as well, but so far parts are limited to screens, charging ports, and back glass. [...]
Apple released its iPhone repair kits in April for the iPhone 12, iPhone 13, and third gen iPhone SE devices. The company decided for some reason to provide tool rental kits at nearly $50 bucks for a week's use. At the same time, it offers significantly more parts and tools for its select product lines, including cameras and sim trays. [...]
Other major tech companies are also anticipating the release of their own self-repair services. Google said back in April that it would have parts available for the Pixel 2 through Pixel 6 Pro available later this year, and the company promises to have repair options for the UK, Canada, and Europe as well as the U.S. Around the same time, Microsoft released a study showing the benefits of self-repair, and promised it would be working toward that end. However, it has not made any public statements about the timing for the release of its own self-repair service.
(Score: 0) by Anonymous Coward on Thursday August 04 2022, @07:29AM (2 children)
Here's your easy fix for Pixel5 - it's called Pixel 6.
(Score: 2) by Opportunist on Thursday August 04 2022, @08:09AM (1 child)
Really? I get a free Pixel 6 if I break my 5?
That's what I call customer care!
(Score: 0) by Anonymous Coward on Thursday August 04 2022, @11:43AM
Free? Are you an open source hippie? (large grin)
Only serious now... Where do you see any promise of "free"? What it is guaranteed is the easiness of repair, nothing else.