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SomeGuy writes:

Polyon reports that players will be required to link an SMS phone number to their Battle.net accounts if they want to play Overwatch 2. "The same two-factor step, called SMS Protect, will also be used on all Call of Duty: Modern Warfare 2 accounts when that game launches, and new Call of Duty: Modern Warfare accounts," the report adds.

As the name suggests, this requires SMS "texting". That means normal landlines, VoIP numbers, some prepaid cell phones, and messaging apps are not allowed.

From the report:

Blizzard Entertainment announced SMS Protect and other safety measures ahead of Overwatch 2's release. Blizzard said it implemented these controls because it wanted to "protect the integrity of gameplay and promote positive behavior in Overwatch 2."

Overwatch 2 is free to play, unlike its predecessor. Without SMS Protect, Blizzard reasoned that there is no barrier to toxic players or trolls creating a new account if an existing one is sanctioned. SMS Protect, therefore, ties that account to something valuable -- in this case a player's mobile phone.

SMS Protect is a security feature that has two purposes: to keep players accountable for what Blizzard calls "disruptive behavior," and to protect accounts if they're hacked. It requires all Overwatch 2 players to attach a unique phone number to their account. Blizzard said SMS Protect will target cheaters and harassers; if an account is banned, it'll be harder for them to return to Overwatch 2. You can't just enter any old phone number -- you actually have to have access to a phone receiving texts to that number to get into your account.

The report notes that Blizzard has refunded one player after they contacted customer support and said they didn't have a mobile phone, but it's unclear if this policy will apply more broadly.

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