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Windows Meets New Motherboard - Scott Adams' Experience

posted by LaminatorX on Sunday December 21 2014, @05:06AM   Printer-friendly
from the genuine-advantage dept.

Nuke writes:

In his blog, Scott Adams describes his exasperating experience following a change of motherboards. Central to the story is the fact that he has two phone numbers for Windows re-activation, both of which claim they are an official Microsoft call center and that the other is a scam. Neither are any help anyway. Seems to be a topical issue right now.

 
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  • (Score: 1) by someguy123 on Sunday December 21 2014, @05:58AM

    by someguy123 (4948) on Sunday December 21 2014, @05:58AM (#127934)

    Yeah, working as intended. Cuts corners on hardware (Gateway), cuts corners on support, then is unhappy. Go figure.

    There are issues with Microsoft/Windows, but this isn't an example of one...

  • (Score: 2, Insightful) by dime on Sunday December 21 2014, @02:56PM

    by dime (1163) on Sunday December 21 2014, @02:56PM (#128023)

    A consumer is said to be "cutting corner on hardware" because he buys a gateway?

    Can you please give us your approved list of hardware vendors? Is it just alienware? Or do you mean newegg and that everyone on the planet should just know how to assemble a computer and install one?

    Does the article mention whether or not his computer met your approved number of LEDs in the case? I know that's probably the second thing on your checklist.

  • (Score: 2) by mcgrew on Sunday December 21 2014, @08:16PM

    by mcgrew (701) <publish@mcgrewbooks.com> on Sunday December 21 2014, @08:16PM (#128111) Homepage Journal

    Have you ever dealt with MS "support" before? Maybe they're better now, but I had a hell of a time with them with DOS 6.2. From an old post that will be in an upcoming book:

            Then there's “product activation”. Everyone tells me that they had no problem with it; but none had to use the phone to do it, and I'll not likely forget the one time I called Microsoft tech support for a DOS 6 problem; their memmaker program trashed my machine. I spent two hours mostly on hold, on a long distance call (on my dime) and Microsoft's rude and ignorant employees didn't solve the problem, but blamed other software vendors and other hardware vendors.
            In desperation I called the motherboard vendor, JDR, who knew of Microsoft's memmaker bug and had a workaround. I spent five minutes on the phone with their knowledgeable and polite tech guy, and in ten minutes the machine was working. Microsoft blew goat dung!

    --
    Carbon, The only element in the known universe to ever gain sentience