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posted by LaminatorX on Sunday December 21 2014, @05:06AM   Printer-friendly
from the genuine-advantage dept.

In his blog, Scott Adams describes his exasperating experience following a change of motherboards. Central to the story is the fact that he has two phone numbers for Windows re-activation, both of which claim they are an official Microsoft call center and that the other is a scam. Neither are any help anyway. Seems to be a topical issue right now.

 
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  • (Score: 2) by mcgrew on Sunday December 21 2014, @08:16PM

    by mcgrew (701) <publish@mcgrewbooks.com> on Sunday December 21 2014, @08:16PM (#128111) Homepage Journal

    Have you ever dealt with MS "support" before? Maybe they're better now, but I had a hell of a time with them with DOS 6.2. From an old post that will be in an upcoming book:

            Then there's “product activation”. Everyone tells me that they had no problem with it; but none had to use the phone to do it, and I'll not likely forget the one time I called Microsoft tech support for a DOS 6 problem; their memmaker program trashed my machine. I spent two hours mostly on hold, on a long distance call (on my dime) and Microsoft's rude and ignorant employees didn't solve the problem, but blamed other software vendors and other hardware vendors.
            In desperation I called the motherboard vendor, JDR, who knew of Microsoft's memmaker bug and had a workaround. I spent five minutes on the phone with their knowledgeable and polite tech guy, and in ten minutes the machine was working. Microsoft blew goat dung!

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