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posted by LaminatorX on Wednesday December 24 2014, @04:25AM   Printer-friendly
from the Televox dept.

Duane D. Stanford reports at Bloomberg that Coca-Cola's Atlanta Headquarters is the latest big campany to ditch its old-style voice mail, which requires users to push buttons to scroll through messages and listen to them one at a time. The change went into effect this month, and a standard outgoing message now throws up an electronic stiff arm, telling callers to try later or use “an alternative method” to contact the person. Techies have predicted the death of voice mail for years as smartphones co-opt much of the office work once performed by telephones and desktop computers. Younger employees who came of age texting while largely ignoring voice mail are bringing that habit into the workforce. “People north of 40 are schizophrenic about voice mail,” says Michael Schrage. “People under 35 scarcely ever use it.” Companies are increasingly combining telephone, e-mail, text and video systems into unified Internet-based systems that eliminate overlap. “Many people in many corporations simply don’t have the time or desire to spend 25 minutes plowing through a stack of 15 to 25 voice mails at the end or beginning of the day,” says Schrage, In 2012, Vonage reported its year-over-year voicemail volumes dropped 8%. More revealing, the number of people bothering to retrieve those messages plummeted 14%. More and more personal and corporate voicemail boxes now warn callers that their messages are rarely retrieved and that they’re better off sending emails or texts. "The truly productive have effectively abandoned voicemail, preferring to visually track who’s called them on their mobiles," concludes Schrage. "A communications medium that was once essential has become as clunky and irrelevant as Microsoft DOS and carbon paper."

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  • (Score: 2) by kaszz on Wednesday December 24 2014, @06:37AM

    by kaszz (4211) on Wednesday December 24 2014, @06:37AM (#128861) Journal

    Easily solved. If it ain't interesting within 10 seconds *plonk* And then claim "couldn't hear the phone number so couldn't get back" .. "sorry" ;)

    The problem is when that voice mailer is the one handing over the salary check or controlling your family life ie wife. Best solution is to clean your life of all mental dinosaurs. It's a not an age thing. It's a thought process thing.

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  • (Score: 2) by Sir Finkus on Wednesday December 24 2014, @07:03AM

    by Sir Finkus (192) on Wednesday December 24 2014, @07:03AM (#128866) Journal

    Trouble is, at my last job I was legally required to return all phone calls if I could

    • (Score: 2) by kaszz on Wednesday December 24 2014, @01:15PM

      by kaszz (4211) on Wednesday December 24 2014, @01:15PM (#128898) Journal

      Only do so when the messages are clear and short? otherwise claim they are not possible to hear what is said. And of course put them last on the priority list and just do a minimum service as to send the message to use other communication means.