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posted by
LaminatorX
on Saturday March 08 2014, @11:10PM
from the Dude,-you're-getting-a-bill! dept.
from the Dude,-you're-getting-a-bill! dept.
lhsi writes:
"Mozilla are investigating reports that Dell is charging customers £16 to install the Firefox browser, according to The Register.
Mozilla's trademark policy says that you can't charge for distributing unaltered binaries of the software.
According to the BBC, Dell said that the money was being charged for the time and labour involved.
"In this particular situation, the customer would not be charged for the Mozilla Firefox software download, rather the fee would cover the time and labour involved for factory personnel to load a different image than is provided on the system's standard configuration."
A preliminary consultation with legal teams has stated at Mozilla, but is at an early stage."
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Dell Charging £16 Fee for Installing Firefox
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(Score: 5, Insightful) by jt on Saturday March 08 2014, @11:47PM
Because enough people are willing to pay £16 that it's financially worthwhile to Dell to offer the option? The thing about IT is that no good turn goes unpunished. You install Firefox, and whenever anything goes wrong you get the tech support calls. Even if totally unconnected to Firefox. Or people complain that it doesn't have Chrome, or Safari, or Lynx, or whatever. and you've spent time and money to help people use Firefox and they're still no happier and aren't giving you more money.