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David Streitfeld reports at the New York Times that people routinely use the Internet to review services from plumbers to hairdressers but now the tables are turned as companies like Uber are rating their customers, and shunning those who do not make the grade.
"An Uber trip should be a good experience for drivers too," says an Uber blog post. "Drivers shouldn’t have to deal with aggressive, violent, or disrespectful riders. If a rider exhibits disrespectful, threatening, or unsafe behavior, they, too, may no longer be able to use the service." It does not seem to take much to annoy some Uber drivers. On one online forum, an anonymous driver said he gave poor reviews to “people who are generally negative and would tend to bring down my mood (or anyone around them).” Another was cavalier about the process: “1 star for passengers does not do them any harm. Sensible drivers won’t pick them up, but so what?”
In response, some consumers are becoming more polite and prompt. "The knowledge that they may be rated is also encouraging people to submit more upbeat reviews themselves, even if the experience was less than stellar," writes Streitfeld. "When services choose whom to serve, no one wants to be labeled difficult." The result may be a Barney world says Michael Fertik referring to the purple dinosaur who sings, “With a great big hug and a kiss from me to you/ Won’t you say you love me too.”
(Score: 4, Insightful) by Thexalon on Wednesday February 04 2015, @04:39PM
- Don't be rude to anybody who's going to handle your food or drinks or cutlery. That includes the cooks, waitstaff, bartenders, busboys, and anyone else who works at a restaurant.
- Don't be rude to anybody who's driving you someplace. That includes bus drivers, subway/streetcar operators, cabbies, Uber drivers, and any random person kind enough to give you a lift somewhere.
Or more generally, Wheaton's Law still applies in real life: Don't be a dick. It never helps.
The only thing that stops a bad guy with a compiler is a good guy with a compiler.
(Score: 0) by Anonymous Coward on Wednesday February 04 2015, @05:26PM
Asserting something without explaining the reasoning behind the assertion is pretty narcissistic because it does nothing to inform the reader.
(Score: 2) by tathra on Wednesday February 04 2015, @06:31PM
the reasoning behind those rules are pretty obvious. if you really need them spelled out for you...
the people who make your food are in a position of power over you - they can spit in it, wipe their shit in it, watch you eat their pubes, and do all kinds of disgusting things, and everyone will agree that you deserve it because you're a dick
similar with people driving you someplace, they're in a position of power over you - they can drive you out 50 miles into the middle of nowhere and kick you out, or just kick you out right on the spot; at any rate, if you're a dick there's a good chance you won't get where you're going
as for "don't be a dick", that's fairly obvious too to anyone who's not a sociopath, or even if you are a sociopath, just see the explanations listed above - you often have nothing to gain and everything to lose.
(Score: 0) by Anonymous Coward on Wednesday February 04 2015, @07:06PM
similar with people driving you someplace, they're in a position of power over you - they can drive you out 50 miles into the middle of nowhere and kick you out, or just kick you out right on the spot; at any rate, if you're a dick there's a good chance you won't get where you're going
I don't see that as even one thousandth as likely as waitstaff spitting in your food. The idea that anyone has a non-trivial chance of being kidnapped by a driver is ridiculous given that not only is it illegal it can't be done in secret.
as for "don't be a dick", that's fairly obvious too to anyone who's not a sociopath,
While mostly true, it isn't really the point. What qualifies as being a dick is in the eye of the beholder. Every person who has been a dick thought it was appropriate at the time.
(Score: 0) by Anonymous Coward on Wednesday February 04 2015, @09:51PM
the reasoning behind those rules are pretty obvious.
If they are obvious then why bother to post? The only reason I can see for someone to state the obvious is because they like the sound of their own voice.