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posted by janrinok on Friday February 07 2025, @04:14PM   Printer-friendly

As Internet enshittification marches on, here are some of the worst offenders:

Two years ago, a Canadian writer named Cory Doctorow coined the phrase "enshittification" to describe the decay of online platforms. The word immediately set the Internet ablaze, as it captured the growing malaise regarding how almost everything about the web seemed to be getting worse.

"It's my theory explaining how the Internet was colonized by platforms, why all those platforms are degrading so quickly and thoroughly, why it matters, and what we can do about it," Doctorow explained in a follow-up article. "We're all living through a great enshittening, in which the services that matter to us, that we rely on, are turning into giant piles of shit. It's frustrating. It's demoralizing. It's even terrifying."

Doctorow believes there are four basic forces that might constrain companies from getting worse: competition, regulation, self-help, and tech workers. One by one, he says, these constraints have been eroded as large corporations squeeze the Internet and its denizens for dollars.

If you want a real-world, literal example of enshittification, let's look at actual poop. When Diapers.com refused Amazon's acquisition offer, Amazon lit $100 million on fire, selling diapers way below cost for months, until Diapers.com folded. With another competitor tossed aside, Amazon was then free to sell diapers at its price from wherever it wanted to source them.

Anyway, we at Ars have covered a lot of things that have been enshittified. Here are some of the worst examples we've come across. Hopefully, you'll share some of your own experiences in the comments. We might even do a follow-up story based on those.

Smart TVs have come a long way since Samsung released the first model readily available for the masses in 2008. While there have certainly been improvements in areas like image quality, sound capabilities, usability, size, and, critically, price, much of smart TVs' evolution could be viewed as invasive and anti-consumer.

Today, smart TVs are essentially digital billboards that serve as tools for companies—from advertisers to TV OEMs—to extract user data. Corporate interest in understanding what people do with and watch on their TVs and in pushing ads has dramatically worsened the user experience. For example, the remotes for LG's 2025 TVs don't have a dedicated input button but do have multiple ways for accessing LG webOS apps.

This is all likely to get worse as TV companies target software, tracking, and ad sales as ways to monetize customers after their TV purchases—even at the cost of customer convenience and privacy. When budget brands like Roku are selling TV sets at a loss, you know something's up.

With this approach, TVs miss the opportunity to appeal to customers with more relevant and impressive upgrades. There's also a growing desire among users to disconnect their connected TVs, defeating their original purpose. Suddenly, buying a dumb TV seems smarter than buying a smart one. But smart TVs and the ongoing revenue opportunities they represent have made it extremely hard to find a TV that won't spy on you.

Doctorow writes about so many different aspects of enshittification that is not possible to cover them all here, and it would be wrong to copy the entire source. However, he discusses Google, PDFs, Apple, TV Sports, AI, Windows, etc. I recommend that you read the original source, but you will probably spend much of the time nodding in agreement to his observations and comments.


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  • (Score: 2) by bzipitidoo on Friday February 07 2025, @05:29PM (3 children)

    by bzipitidoo (4388) on Friday February 07 2025, @05:29PM (#1392041) Journal

    Almost a decade ago, I got a Vizio smart TV, just a 24", mostly to check them out. It became so crappy no one uses it any more. No longer connects to YouTube. Frequently forgets Netflix user id and password, and tapping that in on a remote control is annoying. Anyway, I canceled Netflix. Several other commercial services it was programmed to access have gone under. Now it just sits there gathering dust. I only turn it on for weather reporting on broadcast TV, when there is severe weather.

    I thought, hmm, is this how we get family to stop watching TV? But no, everyone uses laptops with ad blocking, and some endure ads on tablets.

    Starting Score:    1  point
    Karma-Bonus Modifier   +1  

    Total Score:   2  
  • (Score: 0) by Anonymous Coward on Friday February 07 2025, @06:02PM (2 children)

    by Anonymous Coward on Friday February 07 2025, @06:02PM (#1392044)

    If you block the Vizio's Internet connection, will it function as a simple monitor, like HDMI or whatever input?

    • (Score: 3, Informative) by bzipitidoo on Friday February 07 2025, @06:11PM

      by bzipitidoo (4388) on Friday February 07 2025, @06:11PM (#1392049) Journal

      Yes, it can still do that. It has had a few forced "upgrades" which I do not think have disabled the HDMI input.

    • (Score: 3, Informative) by driverless on Saturday February 08 2025, @05:51AM

      by driverless (4770) on Saturday February 08 2025, @05:51AM (#1392164)

      That's the solution for "smart" TVs, just hellban them. VLAN them off or block them at the firewall or whatever it takes, let them run in their own private universe where they're perfectly happy but can't do anything.

      In fact I'm surprised someone hasn't made a $20 box any nontechnical person can buy and use for this and plastered it all over the usual crapvendors (Amazon, Temu, etc).