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posted by janrinok on Friday February 07 2025, @04:14PM   Printer-friendly

As Internet enshittification marches on, here are some of the worst offenders:

Two years ago, a Canadian writer named Cory Doctorow coined the phrase "enshittification" to describe the decay of online platforms. The word immediately set the Internet ablaze, as it captured the growing malaise regarding how almost everything about the web seemed to be getting worse.

"It's my theory explaining how the Internet was colonized by platforms, why all those platforms are degrading so quickly and thoroughly, why it matters, and what we can do about it," Doctorow explained in a follow-up article. "We're all living through a great enshittening, in which the services that matter to us, that we rely on, are turning into giant piles of shit. It's frustrating. It's demoralizing. It's even terrifying."

Doctorow believes there are four basic forces that might constrain companies from getting worse: competition, regulation, self-help, and tech workers. One by one, he says, these constraints have been eroded as large corporations squeeze the Internet and its denizens for dollars.

If you want a real-world, literal example of enshittification, let's look at actual poop. When Diapers.com refused Amazon's acquisition offer, Amazon lit $100 million on fire, selling diapers way below cost for months, until Diapers.com folded. With another competitor tossed aside, Amazon was then free to sell diapers at its price from wherever it wanted to source them.

Anyway, we at Ars have covered a lot of things that have been enshittified. Here are some of the worst examples we've come across. Hopefully, you'll share some of your own experiences in the comments. We might even do a follow-up story based on those.

Smart TVs have come a long way since Samsung released the first model readily available for the masses in 2008. While there have certainly been improvements in areas like image quality, sound capabilities, usability, size, and, critically, price, much of smart TVs' evolution could be viewed as invasive and anti-consumer.

Today, smart TVs are essentially digital billboards that serve as tools for companies—from advertisers to TV OEMs—to extract user data. Corporate interest in understanding what people do with and watch on their TVs and in pushing ads has dramatically worsened the user experience. For example, the remotes for LG's 2025 TVs don't have a dedicated input button but do have multiple ways for accessing LG webOS apps.

This is all likely to get worse as TV companies target software, tracking, and ad sales as ways to monetize customers after their TV purchases—even at the cost of customer convenience and privacy. When budget brands like Roku are selling TV sets at a loss, you know something's up.

With this approach, TVs miss the opportunity to appeal to customers with more relevant and impressive upgrades. There's also a growing desire among users to disconnect their connected TVs, defeating their original purpose. Suddenly, buying a dumb TV seems smarter than buying a smart one. But smart TVs and the ongoing revenue opportunities they represent have made it extremely hard to find a TV that won't spy on you.

Doctorow writes about so many different aspects of enshittification that is not possible to cover them all here, and it would be wrong to copy the entire source. However, he discusses Google, PDFs, Apple, TV Sports, AI, Windows, etc. I recommend that you read the original source, but you will probably spend much of the time nodding in agreement to his observations and comments.


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  • (Score: 3, Touché) by Ox0000 on Friday February 07 2025, @09:35PM (2 children)

    by Ox0000 (5111) on Friday February 07 2025, @09:35PM (#1392105)

    Why are the ads even on to begin with? Is this another MBA fishing for a promotion who convinced people that "Oh yes, people LOVE seeing ads, they totally want this turned on and will love your product for it"?

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  • (Score: 5, Funny) by Gaaark on Friday February 07 2025, @11:46PM

    by Gaaark (41) on Friday February 07 2025, @11:46PM (#1392128) Journal

    [Ivanova rants about EarthGov's decision to sell B5 merchandise.]
    Susan Ivanova: Welcome to Babylon 5, the last, best hope for a quick buck!
    John Sheridan: Commander—
    Ivanova: Oh, this is demeaning! I mean, we're not some…some deep-space franchise! This station is about something.
    Londo Mollari: It's a mockery! It doesn't even have any, uh…attributes.
    Sheridan: Attributes?
    Londo: Do I have to spell it out for you?
    [Londo gestures downward. Ivanova and Sheridan stare at Londo, then at each other.]
    Sheridan, Ivanova: Ohh!
    Ivanova: I see. So you feel like you're being symbolically cast... in a bad light.
    Sheridan: Well put.

    --
    --- Please remind me if I haven't been civil to you: I'm channeling MDC. I have always been here. ---Gaaark 2.0 --
  • (Score: 3, Touché) by Freeman on Monday February 10 2025, @05:42PM

    by Freeman (732) on Monday February 10 2025, @05:42PM (#1392439) Journal

    It's called money.

    --
    Joshua 1:9 "Be strong and of a good courage; be not afraid, neither be thou dismayed: for the Lord thy God is with thee"