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posted by girlwhowaspluggedout on Friday March 14 2014, @01:30AM   Printer-friendly
from the lowest-bidders-all-the-way-down dept.

skullz writes:

"I've watched the Affordable Care Act's federal and state website roll-outs with trepidation as one botched IT project crashes and burns after another. As more information is coming out about Minnesota's health insurance exchange, lo and behold, poor communication, lack of fundamentals, and bureaucracy seem to be contributing factors.

From NPR's How A Series Of Mistakes Hobbled Minnesota's Health Exchange we learn that the users were the first to actually test the website:

What Minnesotans did not know is they were testing the site. There wasn't time for consumer testing before the site went live. Michael Krigsman, a consultant who specializes in diagnosing and preventing IT project failures, says testing is key. 'That is so screwed up. You can quote me on that,' he says. 'This is one of these things that's so foundational. It's like why do we need to breathe the air?"

Propublica has another article which covers the health insurance exchanges of Minnesota, Massachusetts, Oregon and Maryland - blue states that support the Affordable Care Act.

Having been on projects with shifting scope, compressed timeframes, and arbitrary milestones I feel for the developers who worked on these websites and am a little depressed that we are still doing this in 2014. When will the managers learn? Or at least listen?"

 
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  • (Score: 2, Funny) by Appalbarry on Friday March 14 2014, @02:52AM

    by Appalbarry (66) on Friday March 14 2014, @02:52AM (#16158) Journal

    Don't say things like "This is one of these things that's so foundational."

    Um... what do women's undergarments have to do with web design?

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  • (Score: 2) by Appalbarry on Saturday March 15 2014, @05:38PM

    by Appalbarry (66) on Saturday March 15 2014, @05:38PM (#16880) Journal

    I should have added, unless you're Ali G.