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How far do you currently live from the town where you grew up?
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The Fine Print: The following comments are owned by whoever posted them. We are not responsible for them in any way.
She is not refined. She is not unrefined. She keeps a parrot.
-- Mark Twain
(Score: -1, Offtopic) by Anonymous Coward on Friday December 19, @03:58AM (15 children)
I have no recent problems with management, but a seperate area for complaints would give the site a sandbox for complaints. It would be public and disarm many avenues of complaints.
In modern day requiring comms via email is almost requiring self doxxing.
Props to current mod efforts, nothing I've had to complain about.
(Score: 1, Offtopic) by janrinok on Friday December 19, @07:37AM (14 children)
To investigate complaints we need to have a 2-way dialogue with the complainant. We will have to have, in some cases, personal information or specific details to be able to find out what went wrong with attempts to connect to the site which failed. We cannot do this without some privacy. As I have already stated several times elsewhere we are happy to receive emails from secure accounts as long as they last long enough for a fault to be investigated and the complainant informed of the resolution.
A journal page or other fixed location for raising complaints is also not a good idea, IMO. It will quickly fill up with spam complaints all apparently coming from 'different' ACs. There will be no way of knowing how prevalent a fault actually is.
We have a perfectly reasonable procedure for reporting complaints. The problem lies with the ACs who refuse to use it - and they are very few in number. If a complaint isn't worth reporting on a secure and private email connection then it is not worth the few staff that we have poring over code trying to find out what caused a problem.
[nostyle RIP 06 May 2025]
(Score: 0, Funny) by Anonymous Coward on Saturday December 20, @07:53PM (6 children)
He's here, isn't he, disrupting the discussion. Why is it old geezers have to tell us all about their lives? It is almost like they know they are going to die, and are afraid of being forgotten. Maybe if they plastered their name on a Kennedy Memorial, or such.