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posted by takyon on Tuesday August 04 2015, @11:21AM   Printer-friendly
from the talking-to-strangers dept.

Apple is testing a service that will let Siri answer, record and transcribe your calls:

Apple's iCloud service will then send you the text of the transcribed voicemail — meaning that you'll never need to listen to your voicemails again.

[...] Here is how it works: When someone using iCloud Voicemail is unable to take a call, Siri will answer instead of letting the call go to a standard digital audio recorder.

iCloud Voicemail can relay information about where you are and why you can't pick up the phone to certain people. But the coolest feature of the service is that Siri will transcribe any incoming voicemails, just like it does with anything else you say to it.

Since they're replicating a service that carriers already provide, could this be another indication Apple is looking to become its own cellular carrier?


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  • (Score: 2) by Nerdfest on Tuesday August 04 2015, @12:08PM

    by Nerdfest (80) on Tuesday August 04 2015, @12:08PM (#217879)

    It's searchable, and messages can be reviewed without bothering others (like in a meeting, or in a noisy environment). There's also no reason you can't keep the audio as an attachment. There are other providers that have been doing this stuff for years, this is just Apple playing catch-up. It really is quite useful for those that still use voice to any degree.

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  • (Score: 3, Informative) by spxero on Tuesday August 04 2015, @01:44PM

    by spxero (3061) on Tuesday August 04 2015, @01:44PM (#217906)

    I've used Google voice for quite some time now, and I can't think of one voicemail that read the same as the audio message itself. Some are bad enough they can't be transcribed. There are quite a few that have enough context clues in the transcription to give an idea of what's going on, but it's far from 100%, or even 75% for that matter.

    • (Score: 2) by iwoloschin on Tuesday August 04 2015, @02:38PM

      by iwoloschin (3863) on Tuesday August 04 2015, @02:38PM (#217926)

      It's never 100% correct, but it's often close enough to get the idea, or to know it's a spam voicemail that I can safely delete. I don't need my visual voicemail to be entirely accurate, just close enough so that I know what action I need to take.

    • (Score: 3, Interesting) by scruffybeard on Tuesday August 04 2015, @02:46PM

      by scruffybeard (533) on Tuesday August 04 2015, @02:46PM (#217931)

      My experience has been much closer to the 75-85% mark, especially if you learn to read the messages phonetically. Perhaps I am not a typical user, but I am just looking for the gist of what the person wants, and determine how quickly I need to respond. Since I don't bring my phone to work, having the messages transcribed, and emailed is an added bonus.

      The question in my mind is what took Apple so long? This is functionality that has been available for a few years now. Am I missing something?

    • (Score: 1, Interesting) by Anonymous Coward on Tuesday August 04 2015, @04:12PM

      by Anonymous Coward on Tuesday August 04 2015, @04:12PM (#217965)

      Ever have to replay a voice-mail in order to figure out what the caller actually said?

      That's your own ears making a transcription error. You are just used to dealing with it so it is unremarkable to you.

  • (Score: 2) by isostatic on Tuesday August 04 2015, @01:56PM

    by isostatic (365) Subscriber Badge on Tuesday August 04 2015, @01:56PM (#217914) Journal

    Agreed, and in addition a 2 minute second voice mail can be parsed in 10 seconds.

    I turned voicemail off when work moved me to Vodafone from O2, as Vodafone don't even have visual voicemail -- it's like something from 1997, no way to see who's left you a mail, when, how long it is, etc. Ridiculous.