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Thousands of Apple Macbook owners are campaigning for action over reported issues with the laptop's retina screen. They are reporting "horrific stains" spreading across screens, in the forms of spots and patches.
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A website called "Staingate" has been set up by a group unhappy with Apple's response.Some of them say they have been told they will have to pay $800 (£519) for repair work, the Staingate website states.
A Facebook group formed by people experiencing problems with their Macbook screens has 1,752 members, and Staingate claims to have been contacted by more than 2,500 people so far. US legal firm Whitfield Bryson & Mason has contacted the Facebook group offering to investigate.
Its 2013 models seem to be worst affected, but there are online forums discussing the problem dating back to 2009.
People do pay a premium for Apple hardware, perceiving them as higher-end. Take a look at the images of screen damage—is their anger justified?
Original Submission
(Score: 2) by VLM on Monday July 13 2015, @11:40AM
Don't all products come from the same factory in China from the same corporation, and some get an apple case and sticker and some get a (fill in the blank) sticker?
It would be like if some kids toy like an inflatable pool leaked but the PR was it only leaked if you bought it at Walgreens. Yeah right whatever same thing sold as walmart, target, cvs, whatever but you're only talking one marketing badge despite it being a commodity sold under a zillion badges.
So ... where's the HP reports or whatever?
(Score: 2) by vux984 on Monday July 13 2015, @04:48PM
Don't all products come from the same factory in China from the same corporation, and some get an apple case and sticker and some get a (fill in the blank) sticker?
1) Obviously Macbooks are not available from Dell with dell sticker. So no.
2) Even if you argue the screen component itself is all from one LG factory or something; and should be failing in all laptops... depends on whether the screen is failing because its inherently flawed. Or if its failing in reaction to the unique environment of being inside a macbook. For example, a screen that is being damaged by the heat from a cpu that runs hot, won't fail in a noisier laptop that has better cooling, or one that simply has better insulation between screen and cpu, or one that only ships with low power cpus that can't get as hot, or one that ships with a bios that better regulates the cpu so it doesn't get as hot, etc, etc... leading to it fail only in on particular manufacturer/model product.
So ... where's the HP reports or whatever?
A fair question. But the abscense of reports about HP don't necessarily add up to biased reporting. (Although it might.)