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posted by martyb on Friday August 23 2019, @06:17AM   Printer-friendly
from the tragedy-of-the-commons dept.

I was going to post this to a particular story, but thought this might generate more attention and discussion as a general submission.

Seriously, what is going on with all these troll mods? Just because you disagree with someone, thus earning a "disagree" mod, does not mean that person is a "troll." To steal a definition from Urban Dictionary:

An Internet troll, or simply troll in Internet slang, is someone who posts controversial, inflammatory, irrelevant or off-topic messages in an online community, such as an online discussion forum or chat room, with the primary intent of provoking other users into an emotional response or to generally disrupt normal on-topic discussion.

Just because you disagree with someone, does not mean they are trying to do the above. Be faster on the "disagree" and slower on the "troll." Under such abuse, it is hard to have a good discussion and, in itself, is trollish behavior by "generally disrupt[ing] normal on-topic discussion." Other than people disciplining themselves, a concerted effort to police such abuses, or making moderation logs public on the bottom of a comment where the score is shown now, I'm unsure of what to do about. As it stands, it is getting increasingly ridiculous to read what discussion is here on any topic remotely controversial, and is expanding outside of even those. It is starting to drive me away from the site, and I'm somewhat confident it is doing the same for others. I'd be interested to see what others think about the depth of the problem, if they even believe it even exists at all, and what solutions you all have for it.

[Ed note. This story is published exactly as received. First off, it bears repeating that complaining about moderations in the comments often leads (rightly) to an off-topic moderation. That is a contributing factor to my decision to run this story. Secondly, moderation is something that I on occasion have found I've fat-fingered and given a different moderation than expected. Thirdly, in the grand scheme of things, a comment's moderation is — relatively speaking — small potatoes. It is NOT a measure of your IQ or value as a human being. or standing in the community. Just accept that stuff happens and that as likely as not, someone will be along to moderate it the other way. Which is a good opportunity to say: PLEASE USE YOUR MOD POINTS! Lastly, if you think a comment was moderated in error, then send the CID (Comment ID) link e.g. "(#876543)" in an email to admin (at) soylentnews (dot) org. Keep in mind however that we are all volunteers here and there most likely will be a delay between when you send out an email and when we can get around to it. --martyb]

[Updated: 20190823_111312 UTC See comment from JR who far more precisely and eloquently expressed the idea I was attempting to. I concur with his assessment. If I want people to upmod a comment of mine that I believe was unfairly downmodded, then I need to be willing to upmod other's mis-modded comments. For perspective, so far this month, anywhere from ~150-~350 mod points were used in any given day. It bears repeating: use your mod points!]

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  • (Score: 2) by Immerman on Tuesday August 27 2019, @05:33AM (1 child)

    by Immerman (3985) on Tuesday August 27 2019, @05:33AM (#885962)

    It could easily be made very accommodating - let it be put off until later, tomorrow, or even the next day - it's not like you need an immediate verdict, just a little (maybe mildly impartial) human judgement as to whether you're dealing with legitimately undesirable behavior or just statistical noise. And if half the jurors are so disinterested in how the site is managed that they click past the jury nag until the clock runs out... I don't know. Is their engagement with the site likely to change dramatically due to bad apples being identified without their input? Heck - what stops them from just voting at random to make the popup go away? Maybe abdicating responsibility should be a legitimate option, as at least better than the alternative. I would be interested in your thoughts on the problems that would cause.

    As for the butthurt - heck, I won't argue that one. I think a large number of the more vocal members come here for the arguments as much as anything. Still - it might be an enriching topic to argue. I suspect that an enjoyment of watching and partaking in interesting arguments is one of the few common threads that bind together our eclectic community, and promoting a more vibrant environment for that probably one of the few things we can mostly unite in - right up until we start discussing how exactly to do that of course.

    Starting Score:    1  point
    Karma-Bonus Modifier   +1  

    Total Score:   2  
  • (Score: 2) by The Mighty Buzzard on Tuesday August 27 2019, @10:41AM

    Run up a journal entry asking for opinions on it if you like. If it sparks enough interest there, sub it as an Ask Soylent story and we can argue the crap out of it on the front page. Mind you, even if we come up with something most folks find workable it'll still be behind many other coding issues that've been piling up on my plate over the last year or so for various and annoying reasons.

    My rights don't end where your fear begins.