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posted by martyb on Wednesday February 23 2022, @01:30AM   Printer-friendly

Yes, we are aware; comment counts do not appear to be updating when viewing the main page.

We apparently have a resource availability issue. As far as I can tell, the counts are being updated correctly. (Yay!)

The problem seems to exist in a layer in which I lack expertise. The assistance of site admins has been requested.

UPDATE 20:23 23-02-2022

The problem has now been resolved. Many thanks to mechanicjay for fixing it again. As of yet we do not know the cause of the local mysql query node failure on one of our servers. However, as some of you have already deduced, there are many background tasks that are managed by the scheduler including updating comment counts, issuing moderation points, updating the journal index on the front page etc. The scheduler couldn't access the database and therefore couldn't do any of the tasks that we expect it to do.

In addition to expressing our gratitude to mechanicjay I would also like to say thanks to all in our community for your patience and good-humour in this rather protracted fix.

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  • (Score: 2) by istartedi on Wednesday February 23 2022, @10:08AM (2 children)

    by istartedi (123) on Wednesday February 23 2022, @10:08AM (#1224126) Journal

    It seems like the function that does that would have been very stable. It's been working for years. There can be only 0|1 explanation. It has something to do with Soylent switching to secret new quantum computing services. Henceforth, you shall not know the number of comments until you observe it.

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  • (Score: 2) by maxwell demon on Wednesday February 23 2022, @05:38PM (1 child)

    by maxwell demon (1608) on Wednesday February 23 2022, @05:38PM (#1224199) Journal

    I remember that the very same problem already happened once in the past.

    The Tao of math: The numbers you can count are not the real numbers.
    • (Score: 2) by drussell on Wednesday February 23 2022, @06:08PM

      by drussell (2678) on Wednesday February 23 2022, @06:08PM (#1224211) Journal

      It has been happening about once every few weeks lately...

      I wish I had time to grok the system well enough to have enough understanding to provide any sort of suggestion towards a proper, permanent fix...